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26/11/2017 27/11/2017
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    Lufra Hotel and Apartments

    380 Pirates Bay Dr | Port Arthur, Eaglehawk Neck, Tasmania 7179, Australia
    011 61 3 6165 0862
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    26/11/2017 27/11/2017
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    US$100
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    Traveller (88)
    Dining (40)
    Room & Suite (33)
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    Overview
    • Excellent26%
    • Very good40%
    • Average19%
    • Poor6%
    • Terrible9%
    Travellers talk about
    “port arthur” (74 reviews)
    “pirates bay” (21 reviews)
    Free Internet
    Free Parking
    Beachfront
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Suites
    3.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (401)
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    1 - 5 of 390 reviews

    Reviewed 1 week ago

    We stayed 2 nights in a Studio apartment on the ground floor. We had a magnificent view of pirate bay & the apartment had all the basic needs & a comfortable bed. We had dinner at the hotel restaurant & it was average however the...More

    Thank oldbluebagfaithful
    Response from Peter D, General Manager at Lufra Hotel and ApartmentsResponded 1 week ago

    Thank you for your review. Appreciate your comments on gluten free for breakfast, and sure you would have taken advantage of those options on our restaurant menu too. Disruptive WIFI is an ongoing issue - in the hands of the Hotel directors and hopefully resolved...More

    Reviewed 1 week ago via mobile

    Amazing location across from the water and the parking lot for the Tessellated Pavement. Older main hotel (amazing new bungalows) but they've been working on updates and continue to do so (sign in the hallway thanking us for our patience as they worked on improvements...More

    Thank lomimu
    Response from Peter D, General Manager at Lufra Hotel and ApartmentsResponded 1 week ago

    Thank you for your review and frank comments on Lufra as it is. We are in a continual renewal phase working on sorting out the neglect of years so we really do appreciate your observations on our progress and 'yes the fantastic setting' that we...More

    Reviewed 1 week ago

    The level of customer service is extremely poor! Maybe our expectations were a little too high, but the attitude of staff left us really disappointed. I believe that explanation to a low rating of this place is RUDE staff who really don't care. We didn’t...More

    Thank OLGA R
    Response from Peter D, General Manager at Lufra Hotel and ApartmentsResponded 1 week ago

    Hi there, appreciate your comments, but mystified at the lack of view from your Queen room which looks right out onto Pirates Bay, Osprey Head and Clyde Is. The sunrise is remarkable to see from this room. Inbuilt heater on the wall, room is noted...More

    Reviewed 1 week ago

    If there was a rating less than one it's what the Lufra deserves... Terrible coffee in cafe and upon greeting a very rude man on reception planning on sitting down to a meal we had been looking forward to for months, we were rudely and...More

    Thank Greg B
    Response from Peter D, General Manager at Lufra Hotel and ApartmentsResponded 1 week ago

    Thank you for taking the time to advise us of your dis-satisfaction on your visit. These matters have been addressed with staff. If this was indeed a meal that you were looking forward for months, surely a booking would have been warranted and this situation...More

    Reviewed 4 October 2017 via mobile

    The location of the Lufra Hotel is amazing. We stayed in a two bedroom spa apartment that had beautiful sea views albeit inclement weather. Our one big disappointment was no WiFi in the apartment even though the hotel says it does. We would recommend this...More

    Thank Leonette B
    Response from Peter D, General Manager at Lufra Hotel and ApartmentsResponded 8 October 2017

    Thank you for your feedback, especially the issues with WIFI. We are currently investigating a new system and hope to have that in by Christmas - no help, but your comments do help with the case to upgrade. Hope to see you back some time...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$97 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 38
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Hotwire, TripOnline SA and Cancelon so you can book your Lufra Hotel and Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Tasmania >
    • Eaglehawk Neck
    • Also Known As
    • Best Western Eaglehawk Neck ,
    • Eaglehawk Neck Best Western
    Add Photo Photos
    Traveller (88)
    Dining (40)
    Room & Suite (33)
    Pool & Beach (10)
    Hotel & Grounds (134)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ARWhite
    25 May 2016|
    AnswerShow all 3 answers
    Response from Angie H | Reviewed this property |
    I guess you may contact the Lufra Hotel and ask for a menu, I am sure that there is an update available. Have a pleasant stay on our beautiful island. Angie
    0
    Votes
    Room Tips
    "Corner rooms 6 and 7 have a nice view"
    Read review
    "Ask for a room with a view over the bay....open the curtains early in the morning!"
    Read review
    "All first floor rooms have water views"
    Read review
    "Self catering seemed best but we didnt see the rooms on the ocean side of the main hotel"
    Read review
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