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The meals were all ordered at the same time but delivery to the table varied a lot. My wife had the pie of the day. Unfortunately they didn't tell her it was salt pie. I had creamy garlic prawns. The prawns must have come from...More
Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel UlverstoneResponded 1 week ago
We are very sorry for your experience. I have passed on your comments to our chefs to address. Thank you for your feedback
Well kept Hotel in a great location. We walked to everywhere. Good value with all the usual needs and wants. Great Bistro area open for lunch and dinner. Range of rooms to suit most. Also surprisingly quiet considering.
Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel UlverstoneResponded 8 May 2017
Thanks for your review - so glad to hear you enjoyed your stay. Hopefully we can get the chance to look after you again one day!
The room was very basic (which I knew at the time of booking it) so no surprises there.
Was very difficult to navigate the stairs with several heavy bags, and there was no offer of assistance (which was rather disappointing) from any staff.
Thank Mee B
Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel UlverstoneResponded 10 April 2017
We are truly sorry for your experience. We will certainly raise this with our senior management to see what resolutions can be put into place to ensure all our guests feel secure when accessing the property after hours. Thank you for your feedback.
Rooms are upstairs, awkward if you have a big bag. I didn't see and wasn't advised of a lift. No view as such but the room was bright and reasonably well furnished. They advertise free wifi, but I never did get it to work. Strangely,...More
Thank Rodney L
Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel UlverstoneResponded 16 February 2017
Thank you for the review. Unfortunately our rooms are all first floor and there is no lift access. We will certainly make sure you comments are passed on in relation to the wifi and meals so we can ensure they are acted on. We appreciate...More
This hotel was Ideally located but unfortunately the room we were allocated was above the street so therefore it was very noisy. The price of the room was reasonable and the dining room had a reasonable menu, would stay again but not in room 4
Response from Goodstone2015, Guest Relations Manager at Lighthouse Hotel UlverstoneResponded 15 February 2017
Thank you for the review - I will pass onto our maintenance team in case there is anything to be done to help dampen the street noise. We appreciate the feedback
US$56 - US$77 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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