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Sawmill Creek Resort

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Traveller (110)
Pool & Beach (23)
Room & Suite (22)
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Overview
  • Excellent20%
  • Very good30%
  • Average21%
  • Poor17%
  • Terrible12%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (449)
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All reviewsgolf coursesalmon run restaurantindoor and outdoor poolstennis courtsprivate beachcedar pointnice resortnature preservejacuzzi tubdog showroom was clean and comfortablefireplacemarinabrunchconventionartifactssandusky
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81 - 85 of 445 reviews
Reviewed 29 October 2016

So hard to know where to begin. I was there to attend a dog show event. This annual event is in a different state each year and I’ve been attending for many years now. Never, ever have I had to pay a $100 deposit an...More

Thank Ronda T
Response from Halsey F, Guest Services at Sawmill Creek ResortResponded 30 October 2016

Thank you for your review. We are sorry to hear that you didn't enjoy your stay and did not agree with some of our policies, such as the 7 day cancellation or change of reservation. There is a contract that is signed months prior to...More

Reviewed 26 October 2016

The room was billed as a suite but was nothing spectacular. Probably the gas fire was what made it a 'suite'. The TV wasn't working when we arrived but maintenance were very quick in fixing that issue. Staff were very helpful and courteous...especially in the...More

Thank albauss
Response from Halsey F, Guest Services at Sawmill Creek ResortResponded 28 October 2016

Thank you for your review! We're pleased to hear about the encounters you had with our staff! I will be sure to make your concerns heard by our owner regarding the elevator as well as the needed upgrades. Thank you again and we hope you...More

Reviewed 10 October 2016

We arrived to slow check-in. One clerk checking in a line of 20 folks. Got to the room and we were greeted by a foul smell of stale water or mold. Found the carpet in the room was filthy to the point it was sticky...More

Thank Jim K
Response from Halsey F, Guest Services at Sawmill Creek ResortResponded 12 October 2016

I would like to talk to you more about your stay. If you would like to email me, my email is hfletcher@sawmillcreekresort.com. Thank you for your review and I hope to talk to you soon. Thank you.

Reviewed 5 October 2016

The rooms are definitely dated - older carpeting, bathrooms that need some serious attention. Furthermore, electrical outlets are overloaded: four plugs are routinely plugged into a single duplex outlet (lamp, TV, cablebox, and desk powerstrip). I'm surprised the fire chief allows this in a commercial...More

Thank David T
Response from Halsey F, Guest Services at Sawmill Creek ResortResponded 12 October 2016

Thank you for your review. We would be happy to have you back in the future after our updates in the winter. Thank you again.

Reviewed 3 October 2016 via mobile

During our project working in Sandusky Ohio, we came across the Saw Mill Creek Resort for our employees to stay during the duration of the project. Greg Hill was Amazing at getting us the rooms we needed as well as all of his staff. Everything...More

Thank Randy Z
Response from Halsey F, Guest Services at Sawmill Creek ResortResponded 5 October 2016

Thank you so much for your review Randy! We absolutely loved working with you and your group and would love to have you back for future stays! Thank you again!

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Indoor pool
Details
Price range
US$84 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$84 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (110)
Pool & Beach (23)
Room & Suite (22)
Dining (11)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
D B
6 February 2017|
AnswerShow all 7 answers
Response from Halsey F | Property representative |
There definitely is! To add this to your room, it would be an additional $15/night charge.
0
Votes
Kym V
4 February 2017|
Answer
Response from Halsey F | Property representative |
Kym, The walking trail, also know as Sheldon's Marsh, is not our property, it's a state wildlife preserve so they have rules in place which we must abide by. We used to let dogs walk through our common areas but... More
2
Votes
Kathy L
30 October 2016|
AnswerShow all 2 answers
Response from Halsey F | Property representative |
Thank you for your suggestions!! I will get with our marketing department and make sure the website is updated about the amenities in the room. Thank you again!
0
Votes
Room Tips
"Some rooms are far from lobby/restaurant, etc. areas."
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"Request a room close to either the lobby, the pool, or the restaurant. Otherwise you have a long walk to..."
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"They charge a Resort fee and don't tell you in advance."
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"Ottawa building was a great location"
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