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Sawmill Creek Resort

441 reviews
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Traveller (96)
Pool & Beach (22)
Room & Suite (20)
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Overview
  • Excellent20%
  • Very good30%
  • Average21%
  • Poor17%
  • Terrible12%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Rooms
27 Feb28 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (441)Write a Review
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Traveller rating
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91
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54
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All reviewsgolf coursesalmon run restaurantindoor and outdoor poolsconference centerprivate beachtennis courtscedar pointnice resortsunday brunchnature trailjacuzzi tubjet skidog showthis past weekendfireplacemarinaconvention
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91 - 95 of 437 reviews
Reviewed 22 August 2016

This is an older resort. The rooms are not fancy (late 70's style) but clean. Lot's of options for families: pool, golf, nearby amusement park, nature trail. Restaurants and coffee shop reasonably priced. This is not a beachfront resort. You have to walk to the...More

Thank Sam B
Response from Halsey F, Guest Services at Sawmill Creek ResortResponded 23 August 2016

Thank you for your review and feedback. I'm shocked at the information, or lack of, that you received from the Front Desk staff. The payment for the boat cruise has always been taken care of at the Front Desk, never the boat captain. I will...More

Reviewed 22 August 2016 via mobile

Very nice location but that's about all. Very poor service except for exceptional service by the lady running the deli shop. We stayed for two nights and they gave someone our room while we were still in it. Wow! They let someone in our room...More

Thank Brian S
Reviewed 21 August 2016

Went to this resort as a couples weekend getaway. I have been to this hotel about 12 years ago, so I remember it's former glory. Upon arrival, we were given our keys to our rooms - only to walk into an occupied room! It was...More

Thank eflick84
Response from Halsey F, Guest Services at Sawmill Creek ResortResponded 22 August 2016

Thank you for your feedback. I was able to look up your reservation and I will let our housekeeping staff know of your disappointment in the room so that we can fix this issue for our next guests. We would love for your to come...More

Reviewed 20 August 2016

I was very disappointed with our stay. The mattresses were so uncomfortable that I slept in 15-30 minute intervals for 2 nights. If there is ONE thing I would expected from a $250/night room it would have been a comfortable mattresses and pillows. And then,...More

2  Thank Jon A
Reviewed 19 August 2016 via mobile

My family and I stayed here a couple of days this past week. While the hotel is clean it is in need of updating. Also mattresses were horrible. None of us slept well the first day. Thankfully we were exhausted the second day so we...More

1  Thank Michele610
Response from Halsey F, Guest Services at Sawmill Creek ResortResponded 20 August 2016

Thank you for your review. We have scheduled upgrades happening in the winter months and would love to have you come back next summer to enjoy more activities and stay in one of our upgraded suites. Thank you again for your review and I will...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$103 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$103 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (96)
Pool & Beach (22)
Room & Suite (20)
Dining (11)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
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D B
6 February 2017|
AnswerShow all 7 answers
Response from Halsey F | Property representative |
There definitely is! To add this to your room, it would be an additional $15/night charge.
0
Votes
Kym V
4 February 2017|
Answer
Response from Halsey F | Property representative |
Kym, The walking trail, also know as Sheldon's Marsh, is not our property, it's a state wildlife preserve so they have rules in place which we must abide by. We used to let dogs walk through our common areas but... More
2
Votes
Kathy L
30 October 2016|
AnswerShow all 2 answers
Response from Halsey F | Property representative |
Thank you for your suggestions!! I will get with our marketing department and make sure the website is updated about the amenities in the room. Thank you again!
0
Votes
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123
Room Tips
"Some rooms are far from lobby/restaurant, etc. areas."
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"Request a room close to either the lobby, the pool, or the restaurant. Otherwise you have a long walk to..."
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"They charge a Resort fee and don't tell you in advance."
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"Ottawa building was a great location"
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