We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We stayed here for a soccer event and overall had a very enjoyable experience. If in the area again I would not hesitate to stay here. You cannot see the hotel from the main road, but it is behind the Cleveland Clinic building. The room...More
As a Fairfield Inn employee I am aware of how an employee is suppose to treat and/or act towards a guest, all i noticed was that employees were not attentive to front desk, and did not seem to care that, I’m guessing, a housekeeper walked...More
Response from Operations M, General Manager at Courtyard Cleveland IndependenceResponded 9 December 2017
I apologize that our front desk was not attentive to your needs. We did address your complaint with our housekeeper after you notified us and I am sorry that she did not properly announce herself before entering the room. We expect better of ourselves...More
I was at this location for a PMP course/conference and could not believe how amazing the staff was throughout our 4 days. While I was not staying at the hotel, they provided me a room to use during the day a I am a nursing...More
Checked into this hotel before time without notice and the room was ready. Everything was all I expected from the courtyard, they never disappoint. I have stayed at the courtyard in many different states and they always have very nice rooms and they are very...More
Staff was great! Clerks, cleaning staff and restaurant people were friendly, and helpful. When we needed more towels and an extra blanket the staff was quick to bring us what we needed and ensure everything was going well. Rooms clean and the rooms were quiet.