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Courtyard Cleveland Independence

99 reviews
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Traveller (8)
Room & Suite (27)
Overview
  • Excellent34%
  • Very good44%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Rooms
13 Mar14 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)Write a Review
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All reviewsnice quiet areacourtyard brandhalf marathonbistro staffstayed herethis past weekendhotel lobbyevery morningstay there againcommon areasnice roomsfront desk staffshort driveone night stayexcellent hotelnice stayeasy access
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1 - 5 of 95 reviews
Reviewed 1 week ago via mobile

We stayed here for a soccer event and overall had a very enjoyable experience. If in the area again I would not hesitate to stay here. You cannot see the hotel from the main road, but it is behind the Cleveland Clinic building. The room...More

Thank Chanda N
Reviewed 9 December 2017 via mobile

As a Fairfield Inn employee I am aware of how an employee is suppose to treat and/or act towards a guest, all i noticed was that employees were not attentive to front desk, and did not seem to care that, I’m guessing, a housekeeper walked...More

Thank kaylynrc24
Response from Operations M, General Manager at Courtyard Cleveland IndependenceResponded 9 December 2017

kaylynrc24, I apologize that our front desk was not attentive to your needs. We did address your complaint with our housekeeper after you notified us and I am sorry that she did not properly announce herself before entering the room. We expect better of ourselves...More

Reviewed 30 November 2017

I was at this location for a PMP course/conference and could not believe how amazing the staff was throughout our 4 days. While I was not staying at the hotel, they provided me a room to use during the day a I am a nursing...More

Thank Rachel H
Reviewed 11 November 2017 via mobile

Checked into this hotel before time without notice and the room was ready. Everything was all I expected from the courtyard, they never disappoint. I have stayed at the courtyard in many different states and they always have very nice rooms and they are very...More

Thank Ruby W
Reviewed 30 October 2017

Staff was great! Clerks, cleaning staff and restaurant people were friendly, and helpful. When we needed more towels and an extra blanket the staff was quick to bring us what we needed and ensure everything was going well. Rooms clean and the rooms were quiet.

Thank mmargo3537
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$88 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$88 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (8)
Room & Suite (27)
Questions & Answers
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KatB1229
3 November 2017|
AnswerShow all 2 answers
Response from slb1969 | Reviewed this property |
I am not sure.
0
Votes
Room Tips
"turn on the road before the hotel and not after to keep your car from damage"
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"They are all nice"
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"Second floor and above will be quieter, especially if there's large groups for tournaments and such."
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"We were on the second floor and it was quiet."
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