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Embassy Suites by Hilton Cleveland Rockside

EmbassySuites.comUS$125*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Cleveland Rockside
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1,050 Reviews from our TripAdvisor Community

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Showing 1,042: English reviews
Start your review of Embassy Suites by Hilton Cleveland Rockside
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Philadelphia
Reviewed 2 days ago NEW

This very large hotel has many facilities. On Saturday check-in was crowded as they had a large wedding + bus loads of kids from band competitions. But they had many staff people @ front desk to handle @ 4:00 pm. However, our type accommodation was not yet available. Offered us room with different bed, but decided to wait 1/2 hr...

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Helpful?
Thank Willwil60
Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017

Recently stayed here five nights on business after receiving a recommendation from a colleague. I had booked their sister hotel, the Doubletree, which is right next door because it was cheaper, but I'm so glad that I switched. This hotel met all of my needs and exceeded my expectation. I checked in online which made my arrival experience very easy...

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Helpful?
Thank kirkfamily1
About Hotel's Favourite Review
Jacksonville, North Carolina
Reviewed 5 days ago NEWvia mobile

We we were in town to see the graduation at CWRU. It was an easy drive about 20 minutes to the school. The hotel was very clean, the pool hours were very convenient, open until midnight. The evening reception and made to order breakfast were great. Above all else was the service, everybody was very attentive and went above and...

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1Thank LiveLoveRun
Chennai (Madras), India
Reviewed 5 days ago NEW

Embassy suites in rock side in cleveland is very nice and comfortable. 8 floors are there (GF+7floors). Conference rooms, board room, swimming pool, gym etc are located in 1st floor (GF). Suites are there in other floors. Internet facility to be improved. Complimentary breakfast available in 1st floor for inmates.

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Helpful?
Thank balasubramanian16847
Memphis, Tennessee
Reviewed 1 week ago

The room needed updating (visible wear) and smelled of smoke. The faucet water was rusty. The staff was inattentive. The breakfast was good but the utensils and dishes had visible water/calcium buildup. The did not look very clean. The presenter took a look at the glass and decided to drink bottle water from the bottle instead of from the glass...

Review collected in partnership with Embassy Suites Hotels
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Thank sonyag267
Reviewed 1 week ago

Very disappointed in the overall quality of this hotel. Room was dirty, cooling did not work, internet was poor, and to top it all off breakfast was awful. It appears this hotel's management is not up to the standard at other Hilton Brands. Something as simple as turn off a previous wake up call was not able to be accomplished.

Review collected in partnership with Embassy Suites Hotels
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Thank Patricia M
Cleveland, United States
Reviewed 1 week ago

All staff members - whether manning the desk, working in the breakfast area, or housekeeping - were polite, friendly, and professional. Our suite was spotless, comfortable and well laid out - extra deep dresser drawers, well-lit vanity with a comfortable stool, fridge, microwave, desk, sofa, side chair, plenty of hot water, comfortable bed, etc. Everything looked new or newly renovated....

Review collected in partnership with Embassy Suites Hotels
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Thank Julie R
Romulus, Michigan
Reviewed 1 week ago

Very good stay!!!! Clean and comfortable rooms. Breakfast was not good at all! Only the omelette that was made to order. The pool was very crowded and towels were out. When staff asked to replace, they never came. Everything else was good!!! Staff was friendly and helpful.

Review collected in partnership with Embassy Suites Hotels
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Thank 132lesliej
Wilmington, North Carolina
Reviewed 1 week ago

This was a funeral trip and we were exhausted. My husband went to the bar for food and drink. Three menu items were unavailable, so we got sandwiches. The bread was dry, the meats and veggies were tasteless. The salads we ordered were disgusting--we tossed them because they were old, slimy, way past serve date. Then our drinks order--the bar...

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Thank dootsiehc
Reviewed 1 week ago

We picked this hotel because we like embassy suites. Our suite was large an d had all usual amenities. Room was clean. Sofa bed was comfortable. Could not feel bars through mattress. enjoyed drinks at reception Breakfast was very good. Check in was a breeze.

Review collected in partnership with Embassy Suites Hotels
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Thank lizp791

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Cleveland Rockside

Address: 5800 Rockside Woods Blvd N, Independence, OH 44131-2346
Region: United States > Ohio > Independence
Price Range: RM556 - RM953 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Cleveland Rockside 3.5*
Number of rooms: 271
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, Orbitz, Cancelon, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Embassy Suites by Hilton Cleveland Rockside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Cleveland Rockside
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites By Hilton Cleveland Rockside Independence, Ohio
Hotel Style:
#3 Business Hotel in Independence
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Cleveland Rockside staff and other travellers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Cleveland Rockside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are best views no room is facing each other”
balasubramanian16847, 23 May 2017 | Read review
“the higher the better but they will charge you more to stay there”
dootsiehc, 16 May 2017 | Read review
“All rooms face the atrium, which can be loud. Not much you can do.”
kimgrouptraveler, 3 May 2017 | Read review
“Rooms looking out from the front of the hotel offer a view of a nearby field.”
PostingFeedback, 26 Mar 2017 | Read review
“Rm 421 was far enough from elevators/activities, it was perfect.”
fullofsap, 18 Mar 2017 | Read review
5 of 5
EmbassySuites.com
US$125* /night
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PricelineUS$125
TravelocityUS$125
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Prices are for 1 room, 2 adults
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