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Embassy Suites by Hilton Cleveland Rockside

PricelineUS$136*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$139*
US$136*
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US$139*
US$139*
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Embassy Suites by Hilton Cleveland Rockside
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1,032 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Cleveland Rockside
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Showing 1,025: English reviews
Willoughby Hills, Ohio
Reviewed 20 August 2016

We stayed over night because we had a wedding there. The rooms were gross. Stains all over and the front desk staff for not very personable. We we're suppose to get gift baskets and never received them.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank P13J
Rich S, General Manager at Embassy Suites by Hilton Cleveland Rockside, responded to this review

Your feedback is very important to us and thank you for your reply. We will be working on the issues you pointed out so that our service levels will improve. We are sorry for the inconveniences and hope you will be able to visit us again.

Reviewed 18 August 2016 via mobile

Very disappointed with our stay here. We stayed here for two nights for a wedding. Prior to arrival I had requested two cribs and extra towels. At check in I asked about the cribs and towels. They said if they weren't in the room they would bring them up. We got to the room, the room was pretty warm, no...

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Thank Melissa_a_b24
Frankfort, Kentucky
Reviewed 18 August 2016

If you are a traveler and you ask someone's opinion on a hotel, and they tell you everything was perfect, that say's it all. We have stayed here more than once and we will be back next time we are in the Cleveland area. Minutes from downtown Cleveland, ballparks, Rock N Roll museum, The Original Christmas House, Sweeties Candy Store(outstanding)....

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Thank Chuck S
Montpelier, Ohio
Reviewed 17 August 2016

I was here with an Eastern Star group. Our suites were perfect for sharing with a roommate or two. Suite had a "living room" area big enough for small group meetings or a cocktail at the end of the day. Nice fridge, microwave, etc.. BEST part by far was the complimentary breakfast. The omelet man was FABULOUS -- great entertainment...

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Thank StreichForce
Medina, Ohio
Reviewed 16 August 2016

The staff at this hotel is the nicest I've ever had. The wedding held there was beautiful and the food excellent. Any time we had a question or concern, it was handled quickly and efficiently. I would definitely stay here again.

Review collected in partnership with Embassy Suites Hotels
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Thank Annie7373
Cleveland, United States
Reviewed 15 August 2016

Dirty, old, baths full of mold. Staff not friendly. Gym equipment does not work. Red, sticky stuff running down the table. Carpet was torn. Lamp shad was on the floor and didn't work. Floor was sticky. No hot water first couple of days. no fan in bathroom and no AC vent. AC doesn't work as it should. cracked floors. Don't...

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Thank Donna A G
Madison, Alabama
Reviewed 13 August 2016

Excellent experience. The room was neat and clean. Maintenance fixed light that stopped working. Manager's happy hour was very nice and well staffed. Could expand menu options but short ribs were very good.

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Thank K990ETrobertc
Euclid, Ohio
Reviewed 12 August 2016

paid for premium suite to take advantage of unlimited snacks but weekend stay means limited. Should be advised of this when booking suite. Was only able use pool once during 3 nights stay it was dirty

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Thank Phyllis W
United States
Reviewed 11 August 2016 via mobile

Second time to this venue and it improved 200%! Room was fresh and clean. Staff registered us quickly. Breakfast was wonderful. Only issue was only one computer in business center. A man was there ahead of me on line checking Facebook and baseball scores. Only reason I know is because I sat for over 29 minutes waiting, obviously with my...

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Thank lexy57
Harrisburg, Pennsylvania
Reviewed 11 August 2016

Lobby was nice, most staff very friendly, rooms are outdated, stained carpets, had a broken pull out bed and hole in arm of couch, no hair dryer in the room... Wouldn't stay at this location again, especially for the price we paid.

Review collected in partnership with Embassy Suites Hotels
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Thank 874dee

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Cleveland Rockside

Address: 5800 Rockside Woods Blvd N, Independence, OH 44131-2346
Region: United States > Ohio > Independence
Price Range: RM466 - RM902 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Cleveland Rockside 3.5*
Number of rooms: 271
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Expedia, Orbitz, Travelocity, Hotwire, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Cleveland Rockside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Cleveland Rockside
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites By Hilton Cleveland Rockside Independence, Ohio
Hotel Style:
#3 Business Hotel in Independence
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Cleveland Rockside staff and other travellers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Cleveland Rockside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms looking out from the front of the hotel offer a view of a nearby field.”
PostingFeedback, 26 Mar 2017 | Read review
“Rm 421 was far enough from elevators/activities, it was perfect.”
fullofsap, 18 Mar 2017 | Read review
“Take advantage of the free happy hour.”
  • Second vanity in bedroom
  • Livingroom area
  • Shower
  • Livingroom area TV
  • King bed
  • Television closet in bedroom
  • Wetbar, mini fridge and microwave
kirkfamily1, 13 Mar 2017 | Read review
“Elevators open to open hallway directly where guest rooms are located. Try to avoid this area for quieter experience.”
FrequentTraveler1964, 14 Dec 2016 | Read review
“after received the room key, you should always check the room before commit your stay”
congp5, 14 Dec 2016 | Read review
5 of 5
Priceline
US$136* /night
View Deal
Booking.comUS$139
EmbassySuites.comUS$139
TripAdvisorUS$139
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*Disclaimer
Prices are for 1 room, 2 adults
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