We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

DoubleTree by Hilton Hotel Cleveland-Independence

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
DoubleTree by Hilton Hotel Cleveland-Independence
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

763 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 759: English reviews
Independence, United States
Reviewed 4 days ago NEW

I understand the property has just been acquired by a new owner but it really needs work. The bathroom door would not close and maintenance could not fix it. The lighting was poor. It was like trying to put on make-up with a night light. The staff was hard to locate during check in. It was just a bad visit...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank B7221XYdougb
Reviewed 2 weeks ago

booked a new years eve night out for myself and two other couples to the doubletree hilton at rockside,we showed up to a family reunion/ new year eve party! totaly blind sided spent 295 per couple i feel the hilton should reimburse us.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank briancP1613GX
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear briancP1613GX We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, we try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give us another opportunity to make it...

Cleveland, United States
Reviewed 2 weeks ago

I was not happy with my stay at this hotel. Some of the staff was rude. There were bugs in the meeting rooms. My group ans I will not be staying at this hotel again. We will use anther hotel. My group was disapointed.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank marilynnj2017
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear marilynnj2017 We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

chicago, illinois, United States
Reviewed 2 weeks ago

Under new management and it shows--staff at all levels were extremely customer oriented --highly recommend this hotel--location is good and they go out of there way to insure you our taken care of- was very pleased to stay there this time-had some problems in the past but happy to report they are sincerely interested in making your stay the best...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Carl W R
Albion, Michigan
Reviewed 2 weeks ago

This was a very nice place to stay. The representatives and employees were polite and helpful. Our room was clean and the bed was very comfortable. We will definitely come and stay again. We got a great price on our room.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank jodym2017
Toledo, Ohio
Reviewed 2 weeks ago

The hotel room was okay but the tub drain was sluggish, the bathroom lighting was poor, and the knob in the tub was upside down and so that I couldn't get figure out how to get hot water, and when I finally did get hot water, it didn't last long.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank 237skylarj
Reviewed 3 weeks ago

Always a pleasant experience in this location, friendly staff, nice big rooms nicely decorated, clean and warm. Hilton Honors Breakfast is very nice including fresh cooked omelettes, waffles and lots of fruits and other treats.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank P7382OKchristophert
Nashville, Tennessee
Reviewed 3 weeks ago

The hotel staff is friendly and very helpful. I actually had a medical issue during my stay and the van driver was very helpful getting me to the ER at midnight. They took care of me and I thank them for that.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank MagMan01
Chicago
Reviewed 3 weeks ago

And no apologies or offer to make things right from staff. I have stayed in hotels over 900 nights in my career and know what is bad management and bad service and what is beyond someones control that shouldn't be held against them. The problems I experienced were almost all avoidable or should have been handled more effectively and professionally....

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Steve_G_Chicago
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear Steve_G_Chicago Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again...

Cleveland, Ohio
Reviewed 4 weeks ago

Let me start by saying that the front desk employees at this property are pleasant and efficient but this has to be one of the worst experiences we have ever had at a Hilton Group hotel. We checked into one of their suites (#303) before a family, holiday gathering in the area. Dropped off our bags and headed out. We...

 Report
Helpful?
Thank HH20161216
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Cleveland-Independence, responded to this review

Dear HH20161216 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these room issues with our staff and hope that next time you’re in the area, you’ll visit us...

87 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (73)
Viewed
View from Room (1)
Viewed
Bathroom (8)
Viewed
Room/Suite (17)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (3)
Viewed
Hotel & Grounds (4)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (2)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Independence hotels
1.0 km away
Hampton Inn and Suites Cleveland Independence
1.1 km away
Hyatt Place Cleveland/Independence
1.0 km away
Embassy Suites by Hilton Cleveland Rockside
Show Prices
Show Prices
Show Prices
0.6 km away
Springhill Suites by Marriott Cleveland Independence
0.1 km away
Red Roof Inn Cleveland - Independence
1.1 km away
Courtyard Cleveland Independence
Courtyard Cleveland Independence
#8 of 14 in Independence
73 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy our famous DoubleTree warm chocolate chip cookie upon entering our hotel. You'll be within reach of downtown Cleveland and Hopkins International Airport making it easy for guests to travel here for your next corporate event or wedding hosted in our flexible event space. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cleveland-Independence

Address: 6200 Quarry Ln, Independence, OH 44131-2218
Region: United States > Ohio > Independence
Price Range: RM433 - RM692 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Cleveland-Independence 3.5*
Number of rooms: 191
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Orbitz, Travelocity and Priceline so you can book your DoubleTree by Hilton Hotel Cleveland-Independence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Cleveland South Hotel Independence
Doubletree Hotel Independence
Doubletree Independence
Independence Doubletree
DoubleTree By Hilton Hotel Cleveland-Independence Ohio
Hotel Style:
#4 Business Hotel in Independence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from DoubleTree by Hilton Hotel Cleveland-Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request that your not near the pool, very noisy”
 of 5 bubbles ChicagoOceanwaters, 21 Sep 2016 | Read review
“Stay at a different hotel”
 of 5 bubbles ryantcurrie, 5 Sep 2016 | Read review
“Not sure if there's a good room, I was told they're all like that - bad.”
  • Large gap under the door, you can see people's reflections cleary and anyone can look under
  • Corroded Toilet seat, it had Yellow Stains on it too on the underside
  • Broken Door Safety Bracket, door had to be forced closed each time
 of 5 bubbles 450rm, 18 Aug 2016 | Read review
“Avoid room 100 and 101”
 of 5 bubbles RichardHMilford_MI, 16 Jun 2016 | Read review
“Just ask in advance for a location that you may want to stay as an example close to the pool or close to conference center”
 of 5 bubbles Honda4, 20 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay