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I am not sure about the rude, everyone I encountered each time I stepped in the place welcomed me like I was a top paying fequant visitor.
I should have read about the place, we stayed in the glacier suit which is one bed but...More
From my first phone call with Marvin to actually showing up at the front desk I couldn't have had a better experience. We stayed in the Cunningham Suite. The only bad thing was we could not stay long enough. The ferry back to the mainland...More
We recently spent a long weekend there. Let's face it there are not many hotel choices on Kelley's Island. We did not want to leave and cannot wait to return. I read the reviews about the rude staff and found just the opposite. The grounds...More
No web reservations & when I called the desk clerk was so rude I decided not to book! If they are this rude on the phone who knows what the stay would be like. 14 day cancellation policy...are you kidding me?
Front desk clerks Lindsay, Marvin and Sandy are rude act like they are top rated resort or something. They don't belong in this business. Guests are not treated with respect here. Way overpriced for such a bad experience.
Response from medicurran302 | Reviewed this property |
Check out their website. Under the reservation tab it will give you the nightly prices. The prices change depending on the time of year, weekend vs week day and what suite you want. I highly recommend staying here! It was... More
Check out their website. Under the reservation tab it will give you the nightly prices. The prices change depending on the time of year, weekend vs week day and what suite you want. I highly recommend staying here! It was well worth the money.
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"get a top floor.....bottom floor rooms can hear everything going on upstairs"