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Stayed at this very nice HIE while exploring the Amish region of PA. Easy access to Bird in Hand, Intercourse, and Lancaster.
Room was very nice and well appointed. My wife loved the bathroom mirror. The breakfast was the standard HIE fare but presented in...More
I spend a lot of time in Holiday Inn/IHG chain hotels. This particular hotel falls below the standard. From the broken chain lock on the room door to the wet carpet which left the room musty and humid, this location smacks of the pre-fab construction...More
Thank Paul A
Response from IHGService, Guest Relations Manager at Holiday Inn Express LancasterResponded 11 June 2017
Hi Paul A,
Thank you for taking the time to share your recent experience at our hotel. While we appreciate your kind regards toward our the level of service rendered by our hotel staff members, it is regrettable to learn that you found the room...More
Stayed here for one evening, the staff was very pleasant, breakfast was the norm, and the room was beginning to show it's age, specifically in the bathroom and the tub/shower area, though overall the room was clean. For what they are charging per night you...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express LancasterResponded 9 May 2017
I appreciate you taking the time to comment about your recent stay at our hotel. It is nice to see your above average rating on staff service and the breakfast selection is at par. However, we regret you found the condition of the...More
This hotel is actually fairly old however, it has been extensively renovated and generally done a good job except for a few problems. First, the good things. The lobby is new with a clean modern look. The breakfast area is large with ample seating. The...More
Response from Holiday Inn Exp... L, General Manager at Holiday Inn Express LancasterResponded 13 January 2017
hank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome...More
This hotel is was over priced for what you get. The room is average at best. The breakfast is hot but not very tasty. The pancake machine is something new to me and was good. The rest of the food was not very good the...More
Thank Keith R
Response from Holiday Inn Exp... L, General Manager at Holiday Inn Express LancasterResponded 31 December 2016
Thank you for taking time to share your experience at our hotel. Your opinion is very important to us. We will consider your review when we attempt to make improvements.
US$132 - US$233 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from EnglishGallivanter | Reviewed this property |
Hi. From what I can remember, there was a BIg Boy Restaurant almost next door and several fast food type places in the mall, which was within easy walking distance, which was ok for me. I didn't notice any others in the... More
Hi. From what I can remember, there was a BIg Boy Restaurant almost next door and several fast food type places in the mall, which was within easy walking distance, which was ok for me. I didn't notice any others in the immediate vicinity. Hope this helps.