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Comfort Inn West

162 reviews
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Traveller (25)
Room & Suite (25)
Dining (3)
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Overview
  • Excellent23%
  • Very good47%
  • Average16%
  • Poor9%
  • Terrible5%
Travellers talk about
“red lobster”(10 reviews)
“room was clean”(21 reviews)
“front desk”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Pets Allowed
2.5 Star Hotel
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)Write a Review
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Traveller rating
38
72
27
16
9
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LanguageEnglish
38
72
27
16
9
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All reviewsred lobsterroom was cleanfront deskan older hotelgrocery store across the streetwould stay againcheck in was easyla fiestatravel couponseveral restaurants within walking distancestayed one nightfirst flooreasy stopbusy roadmini fridgevending machineshot breakfast in the morning
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21 - 25 of 162 reviews
Reviewed 24 September 2016

Bed was good, cleanliness okay, but the microwave was dirty. I appreciated it being pet-friendly, and when I couldn't find my cat (she was hiding under the bed) a nice staff person found her for me). What did scare me was to realize that the...More

Thank acomport
Response from General M, Guest Relations Manager at Comfort Inn WestResponded 26 September 2016

Dear acomport, It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be successful. We strive to give you a great experience, and I...More

Reviewed 20 September 2016

The check-in was okay. Basically the room was clean, or so we thought. We had a king bed and when we polled the comforter down to go to sleep, there were two blood stains on the top sheet. The fridge, micro-wave and coffee maker are...More

Thank nauticalnana
Response from General M, Guest Relations Manager at Comfort Inn WestResponded 22 September 2016

Dear nauticalnana, Thank you again for this insightful review. I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your stay with us, especially that we were not able to address the issues right away. It is through feedback like...More

Reviewed 14 September 2016

The room smelled musty when we walked in . I walked over to the air conditioner and there was black moldy looking stuff on unit. Went to front desk to complain, they sent me back with a can of disinfectant spray. We were going to...More

Thank Stephanie J
Response from yjh2014, Guest Relations Manager at Comfort Inn WestResponded 15 September 2016

Stephanie J., We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve....More

Reviewed 25 August 2016

This appears to be an older property, but clean and well-maintained. We had a small difficulty at check-in when the room to which we were given keys was very obviously already occupied -- not great for safety/security to imagine how they might give out a...More

Thank JanWill
Response from General M, Guest Relations Manager at Comfort Inn WestResponded 26 August 2016

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the breakfast offered of our hotel! We are delighted by your compliments, rating and review...More

Reviewed 23 August 2016 via mobile

In spite of being on a relatively busy road the road noise was minimal. The hotel was clean, staff helpful and pleasant. Breakfast buffet was very good with a variety of cold as well as hot items and kept stocked and clean. Room was clean,...More

Thank Dorothy B
Response from General M, Guest Relations Manager at Comfort Inn WestResponded 26 August 2016

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience....More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Indoor pool
Heated pool
Details
Price range
US$76 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (25)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Carl H
24 October 2014|
AnswerShow all 3 answers
Response from nontravelerUtah | Reviewed this property |
We didn't check out the hot tub or pool area, so I don't know anything about that. We were looking for a place to sleep, and it was a clean, comfortable room. The breakfast was good, but I can't say about the hot tub. You... More
0
Votes
Room Tips
"We stayed in a beautiful king suite with a couch let out."
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"Stay on the second floor so you don't have to hear people walking all night"
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"Request a 2nd floor"
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"Away from the street."
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