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Comfort Inn Mayfield Heights Cleveland East

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Comfort Inn Mayfield Heights Cleveland East
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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Rockford, Illinois
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Every member of the staff we encountered were super friendly! The room was spacious and the beds were comfy. Good linens and bedding as well as 4 good pillows. The toilet and tub were separate from the sink. The vanity/sink was updated and nice. The towels were good and thick and you had plenty of extras. There was a chair... More 

Helpful?
Thank ftblchic76
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear ftbalchic76, Thank you so much for such a nice review! We love to see feedback like this because it really shows other guests what the hotel is like from their perspective. I would like to apologize for the inconvenience of our WiFi, we encountered a server issue that required our provider to come out, but that has since been... More 

Kalamazoo, United States
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

This hotel was very nice. It is located 5 minutes from Hillcrest Hospital part of the Cleveland Clinic. Rooms were nice and clean. Staff were very friendly and helpful. Breakfast was pretty good, coffee not so much.

Helpful?
Thank dencrocket
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Dencrocket, Thanks for the kind review! We always love hearing that our guests enjoyed their stays, and we truly do enjoy helping the patients that stay with us during their appointments and procedures. We hope to see you again! More 

Saint Clairsville, Ohio
1 review
Reviewed 2 weeks ago

My group of 80 had a great experience at this property. Rooms were in good shape. The staff was responsive to our needs. The staff working breakfast did a fantastic job keeping everything available. They even surprised us with goodie bags as we left breakfast our first day.

Helpful?
Thank Brian P
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Brian, Thank you so much for the great review! We were so happy that we were able to accommodate your group this past weekend and that everyone enjoyed their time with us. It's great to know that the whole staff took care of you! More 

Philadelphia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

We drove for hours all day on Friday and Friday evening we settled into this comfort Inn. Mary was the name of the woman who did our reservation. As a gold member of Choice hotels, I always expect the best and Mary exceeded our expectations. She was quick to find us a great room and she was kind and friendly... More 

Helpful?
Thank Dominick V
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Dominick, Thank you so much for the 5/5 review! Mary was so pleased to see your kind words about her, and appreciated the recognition. We value your feedback, and we can't wait to have you stay with us again so that Mary and the rest of the staff can provide you with great service and an amazing stay again! More 

Toronto, Canada
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 24 October 2016

In reality, this hotel deserves 3.5 stars, not 4. While the room was renovated and had a pleasant design motif to it, it had a number of significant drawbacks: 1) There was insufficient light in the room. Most hotel rooms of this size and at this price-point have two or three more lamps than this room did. In addition, there... More 

Helpful?
Thank ArtsTravelerer
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear ArtsTravelerer, Thank you for your review. We appreciate the feedback and will be looking into some ways to rectify the lighting and the WiFi. We would definitely like you to come back and let us know what you think once that is done. Hope to see you again soon. More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 October 2016

Not a lot say about this place. Pretty standard overnight stay kind of place. No hair dryer and very basic remote for tv. Towels are kept outside the shower area which is cold and awkward to get after stepping out of the shower. No place to keep them in the shower area either. Staff seemed friendly.

Helpful?
Thank James I
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear James, Thank you so much for your feedback regarding the towels. Because of your comment, we have moved some items around and we now have bath towels within arms reach of the shower. And now with the items rearranged, the hair dryer is easier to locate as well. Your review is exactly what we appreciate, because it told us... More 

Bayside, New York
1 review
Reviewed 1 October 2016

Room was very clean and good size. The bed was very comfortable. The staff was very friendly and helpful. Especially Jasmine. The only problem was the breakfast area. Very small and tight. No safe in the room. We would stay here again if we come back to Cleveland.

Helpful?
Thank grandfather11364
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Guest, Thank you for taking the time to leave us a review. I will be passing your kind words on to Jasmine, and I know she will appreciate the honorable mention. I do understand the issues in the breakfast area, and we are working on a solution to try and open it up a little bit. Thank for the... More 

Santa Rosa
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 September 2016

Stayed for 1 night. Good location near freeway, gas, food. Nice newer rooms with good working A/C and comfy beds & pillows. Good full breakfast of eggs, bacon, sausage, breads, cereals, waffles, yogurts, fruits, juices. Good staff with someone there for late night check in. There's Little Italy 10-15 minutes away that's quaint for dinner, coffee, deserts, etc. Rock &... More 

Helpful?
Thank Linda R
Stacey D, General Manager at Comfort Inn Mayfield Heights Cleveland East, responded to this review

Dear Linda, Thank you so much for such a kind review. We really appreciate you taking the time to let the world know how pleasant your stay with us was. There are many great area attractions near the hotel that you should stop by the next time you're in town. We will be happy to make suggestions, so make sure... More 

Springfield, OH
Level Contributor
74 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 5 September 2016

We stayed here 2 nights while visiting a relative. The rooms were nice and clean. The breakfast was adequate, but they ran out of things very quickly and it took a while to get them replenished. The hotel was full and they couldn't keep up with the crowd. The island in the middle of the serving area really gets in... More 

Helpful?
Thank Dagma
Aventura, Florida
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 September 2016

We had a good sleep in a comfortable quiet room and then a decent breakfast. That is what we came for. Our complaint was the price. We paid over $100 for a small room with double beds where the AC blew on me sitting at the desk. That is what I expect at an Econolodge for $60. This room, although... More 

Helpful?
Thank dardimond

35 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn Mayfield Heights Cleveland East

Address: 1421 Golden Gate Blvd., Mayfield Heights, OH 44124 (Formerly Kensington Inn Hotel)
Region: United States > Ohio > Mayfield Heights
Price Range: RM405 - RM618 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Mayfield Heights Cleveland East 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Comfort Inn Mayfield Heights Hotel Mayfield Heights
Baymont Inn Lyndhurst
Lyndhurst Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Mayfield Heights Cleveland East staff and other travellers.
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Questions? Get answers from Comfort Inn Mayfield Heights Cleveland East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on the third floor”
 of 5 bubbles dominickv462, 12 Nov 2016 | Read review
“Hotel sits a ways behind a gas station & was quiet in general.”
 of 5 bubbles Linda8133, 27 Sep 2016 | Read review
“First floor rooms are always our choice.”
 of 5 bubbles 802barbm, 13 Aug 2016 | Read review
“Third floor was quiet”
 of 5 bubbles catgen46, 12 Aug 2016 | Read review
“The only available ice is on the second floor.”
 of 5 bubbles , 25 Jul 2016 | Read review
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