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Quality Inn & Suites Medina - Akron West

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Quality Inn & Suites Medina - Akron West
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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
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Reviewed 27 December 2016

We were driving cross-country, relocating my mother from Texas to the Northeast. We pulled in for our 2nd stop on our trip. Location was good and the place seemed decent. Upon checking in, we were asked if wanted smoking or non-smoking to which I replied "non." The young lady at the front desk had me sign a form stating that...

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Helpful?
1Thank Megan M
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for letting us know how your stay went. We do apologize for any inconvenience and I have discussed these issues with my staff, so we can handle these types of situations in a different way. We do hope you will give us another chance to show you a superior stay. Kind Regards, ~Angie B Front Office Manager

Tampa, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 13 May 2016 via mobile

Although the exterior of this property could use a little TLC, the interior (where it really matters, after all ;-)) is exceptionally clean and tidy. Even the main floor lobby and breakfast area (breakfast is included daily until 10am) has a wonderful fragrance. Check-In/Out was quick. Staff is pleasant and attentive. My standard King room appeared to have been recently...

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Helpful?
1Thank MarkAnthony1969
About Hotel's Favourite Review
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to our survey. We appreciate all of your kind words and I have shared your words with the rest of my staff. We are very pleased to hear you enjoyed your stay with us. We look forward to having you as our guests again in the future and providing you with the...

Reviewed 8 December 2016

Dirty carpets, mold in bathroom, hair in tub. Breakfast wasn't too bad though. Was over charged for room. Could not get just 1 extra pillow. I'll never stay here again!!! Don't bother staying here!!!!

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Helpful?
1Thank sherri w
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking our online survey, we apologize for not meeting your expectations. We do hope you will give us another chance to surpass your expectations.

Reviewed 29 November 2016

I booked the motel online and had a guaranteed rate. Upon check in, they wanted to charge additional fees - typical bait and switch. I usually book online and pre-pay. This time they didn't make me pre-pay, and what a mistake that was. I ended up paying $180.00 for a weekend. When I asked the manager about the extra fees,...

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Helpful?
1Thank Wayne P
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to tell us about your recent stay. We apologize for failing to exceed your expectations while you were here. We do hope that you will give us another opportunity to surpass your expectations. We appreciate your business and look forward to having you and your family stay with us again.

Caledon, Canada
Reviewed 28 November 2016

I thought this was an ok hotel until my credit card statement came in, and I noticed I was charged twice and only stayed one day. When I phoned the hotel the lady at the front desk said that I wasn't charged twice that they had charged me for stealing the blanket off the bed. I was mortified and she...

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Helpful?
1Thank oneoauto
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking our online survey, we apologize for not meeting your expectations. We do hope you will give us another chance to surpass your expectations. We have already reversed that charge for you.

Reviewed 27 November 2016

This is a great hotel, very clean, comfortable and quiet! I love that they are pet friendly with a reasonable pet fee. I travel often with my dog for agility and it is getting harder and harder to find nice hotels, that are pet friendly without a huge pet deposit. The rooms are very large, with a comfortable bed and...

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Helpful?
Thank Heather N
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do our very best to make every stay, for every guest the most comfortable possible. We look forward to having you and your family as...

Niagara-on-the-Lake, Canada
Reviewed 11 November 2016

We stayed here to break up a road trip from Lexington KY, to Ontario. The front desk staff were nice and friendly. Our room was clean and the breakfast in the morning was great. There was a pool and gym area that looked nice and clean but we didn't use either. It was located right off the highway. I would...

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Helpful?
Thank ideal21
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do our very best to make every stay, for every guest the most comfortable possible. We look forward to having you and your family as...

Taylors, South Carolina
Reviewed 5 November 2016 via mobile

In area for a wedding. Couple of odd things first. You can only access the hotel from one direction and therefore you can only leave in opposite direction? It's an inconvenience requiring a U-turn on a fairly busy road. The bathroom is small, really small. That said it was pretty clean, beds were good(not great) really nice pillows. HVAC worked...

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Helpful?
Thank ianmoone49er
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do hope you will give us another chance to exceed your expectations. We look forward to having you and your family as our guests again...

Janesville, Wisconsin
Reviewed 25 September 2016

We were pleased with the room. The bed was comfortable. The room was clean and everything worked as expected. The bathroom was very small & cramped. We did like the sink being outside the bathroom which allowed us to be more efficient in the morning. The room included a refrigerator, micro-wave, coffee & tea maker & flat screen TV. This...

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Helpful?
Thank Mindy and Roger A
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do our very best to make every stay, for every guest the most comfortable possible. We look forward to having you and your family as...

Canton, Pennsylvania
Reviewed 23 September 2016 via mobile

Stayed here for the air show in Cleveland. Hotel was nice, clean, and the pool was clean. Kid had fun. Gas station next door, place to eat right in front. Staff seemed friendly and helpful. Breakfast area is a bit small. I would stay here again. For the price no complaints .

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Helpful?
Thank travis c
Angie B, Front Office Manager at Quality Inn & Suites Medina - Akron West, responded to this review

Thank you for taking the time to respond to the online survey and tell us about your stay. We appreciate your feedback and your business. We are pleased to hear you enjoyed your stay. We do hope you will give us another chance to exceed your expectations. We look forward to having you and your family as our guests again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
14 Miles to Akron and 36 miles to Cleveland, the Quality Inn & Suites of Medina is close to the Medina Fair Grounds, Medina Toy and Train Museum, University of Akron, 1 mile from Medina Airport, and 3 miles from the hospital. Close to Fairlawn, Brunswick, Montross, Bath. ... more   less 

Additional Information about Quality Inn & Suites Medina - Akron West

Address: 2850 Medina Rd, Medina, OH 44256
Region: United States > Ohio > Medina
Price Range: RM217 - RM421 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Medina - Akron West 2.5*
Number of rooms: 77
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Also Known As:
Quality Inn And Suites
Quality Hotel Medina
Holiday Inn Medina
Medina Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Medina - Akron West staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Medina - Akron West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't...go somewhere else”
 of 5 bubbles meganmG6624ZZ, 27 Dec 2016 | Read review
“Don't book here. Check out the Super 8 next door.”
 of 5 bubbles waynep498, 28 Nov 2016 | Read review
“I stayed on the upper level close to door C. Very convenient to get things up to my room and easy to get my dog in and out for potty breaks”
 of 5 bubbles heathern90, 27 Nov 2016 | Read review
“we were on the 2nd floor at the end of hall it was quiet- stayed on a saturday night!”
 of 5 bubbles kenyam782, 19 Sep 2016 | Read review
“definitely not a suite, specifically #175”
 of 5 bubbles MinionsWeb, 10 Aug 2016 | Read review
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