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Hampton Inn & Suites Cleveland-Mentor

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294 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Cleveland-Mentor
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Showing 292: English reviews
Reviewed 23 August 2016

stayed one night here because of location to Cleveland. hotel itself was clean and had a nice room.. the desk clerk was a trainee 3rd day, the person training him left him alone which shouldn't have been done.. he needs more training. the breakfast in the morning was poor at best.. toaster wasn't working and waffle batter was watery, told...

Thank William S
Winthrop Harbor, United States
Reviewed 18 August 2016

We Went to Ohio for a weekend family reunion and stayed at the Hampton Inn in Mentor, Ohio. We had two adjoining rooms for a large family of 8. It has such a nice place I think we will always stay there when we visit. Service, food, location, all EXCELLENT!

Review collected in partnership with Hampton
Thank Martin S
Reviewed 15 August 2016

I have stayed at many HIltonH properties and felt like I was staying at an economy hotel for a high price. The rooms have no safes or refrigerators. Was disappointed that they discontinued cookies and didn't have 24 hour front desk service.

Review collected in partnership with Hampton
Thank Jan S
Lancaster, Ohio, United States
Reviewed 11 August 2016 via mobile

The room we stayed In was okay. It was kind of sucky to stay all the way on the 4th floor when you made a reservation so far I. Advance. The carpet off the elevator smelled all the way to our door. The lady at the desk was shaking her fist because they didn't have our room ready and yelling...

Thank Alisha R
New England
Reviewed 11 August 2016

This hotel is styled like a typical Hampton Inn. The king room was large, the bathroom was clean & updated. I loved the large walk in shower - this was not an accessible room. The breakfast was the same as all other HI & the staff kept it constantly filled. I did notice the more expensive items were not offered...

Thank ShellBoss
Detroit, United States
Reviewed 9 August 2016

This hotel was the best that I have ever stayed in and the cleanest. The entire staff was friendly and helpful. I was very impressed with the condition of the hotel and the way the staff immediately handles anything you need.

Review collected in partnership with Hampton
Thank Sharon J
Goshen Four Corners, New Hampshire, United States
Reviewed 30 July 2016

Here on business. The hotel was clean and the staff very courteous. Like all Hampton's, the breakfast was the same, but they did keep on top of it making sure nothing ran out. I'll stay here again next time I'm in town.

Thank Bryant W
Marshfield, Wisconsin
Reviewed 14 July 2016

Excellent hotel. Highly recommend. Very clean and wonderful staff. We stayed as we traveled out to Rockport, Massachusetts. Love how consistently clean Hampton Inn's are and the quality of the breakfast offered.

Review collected in partnership with Hampton
Thank Daniel F
Brunswick, Maine
Reviewed 11 July 2016 via mobile

Needed a place for rest and relaxation after the passing of my mother and this was the place. Room was very large. It had a king size bed, a sofa bed and coffee table, a nice desk, an area with a refrigerator, microwave, sink, coffee pot, cabinets, tv that swivels, large area with barroom sink, large vanity, closet with an...

Thank DJoD67
Reviewed 6 July 2016

hotel staff was friendly and helpful breakfast was good, hot and well stocked. did not use the pool. very close to dining options. we chose ruby Tuesday good staff and great meal. within walking distance to hotel.

Review collected in partnership with Hampton
Thank NewyorkUpstate

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 

Additional Information about Hampton Inn & Suites Cleveland-Mentor

Address: 5675 Emerald Ct, Mentor, OH 44060-1878
Region: United States > Ohio > Lake County > Mentor
Price Range: RM575 - RM838 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Cleveland-Mentor staff and other travellers.
1 question
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Madison Heights, Michigan
8 months ago

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Questions? Get answers from Hampton Inn & Suites Cleveland-Mentor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Place to stay in that is clean! Great Location to many local places.”
 of 5 bubbles 758ct, 11 Sep 2016 | Read review
“Any room would be great!1”
 of 5 bubbles Y9001ZOgaryc, 6 May 2016 | Read review
“Clean and Comfortable”
 of 5 bubbles Danodawino, 3 Sep 2015 | Read review
“All the rooms are super quiet. perhaps the top floor (4) would have less noise since there is no one above you.”
 of 5 bubbles magic_carpets, 11 Aug 2015 | Read review
“the forth floor was very quite”
 of 5 bubbles 1midnight2, 10 Jun 2015 | Read review
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