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Hampton Inn & Suites Cleveland-Mentor

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286 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Cleveland-Mentor
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Showing 284: English reviews
Brunswick, Maine
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 July 2016 via mobile

Needed a place for rest and relaxation after the passing of my mother and this was the place. Room was very large. It had a king size bed, a sofa bed and coffee table, a nice desk, an area with a refrigerator, microwave, sink, coffee pot, cabinets, tv that swivels, large area with barroom sink, large vanity, closet with an... More 

Helpful?
Thank DJoD67
newyork
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 July 2016

hotel staff was friendly and helpful breakfast was good, hot and well stocked. did not use the pool. very close to dining options. we chose ruby Tuesday good staff and great meal. within walking distance to hotel.

Review collected in partnership with Hampton

Helpful?
Thank NewyorkUpstate
Wadsworth, Ohio
1 review
Reviewed 6 July 2016

Overall this was a great stay. Facilities were clean and comfortable. I was surprised by the fitness room. I was able to do a complete body workout on very up to date equipment. Front desk was jovial and helpful. This was a great value for the price and would highly recommend it.

Review collected in partnership with Hampton

Helpful?
Thank tempest1023
Hollow Rock, Tennessee
1 review
Reviewed 5 July 2016

Rooms where nice, we checked in early and received an upgrade because our room wasn't ready yet. Desk clerk was very friendly and helpful. Evening staff was very great help as before our grandson decided to stay with us in the room, she got us everything we needed. Rooms are a little pricey, but standard for the area. Feel they're... More 

Review collected in partnership with Hampton

Helpful?
Thank michaelsP5517ZQ
Canton, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 July 2016

The hotel was very nice and provided everything that I needed to get caught up on business that evening and a good nights rest. The breakfast provided a great start to my day. Will return if ever in the area.

Review collected in partnership with Hampton

Helpful?
Thank David G
gilholland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2016

I always stay at Hilton brands and travel quite a bit. This Hampton is like all the others around the country except for a large part of the experience missing in hotels, Guest Services. Like fast food chains, hotels are popping up everywhere so finding a hotel is easy. With over-saturation of hotels, it is difficult finding one who has... More 

Helpful?
2 Thank Gil E
Phoenix, Arizona
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2016 via mobile

The room was not as clean as one is accustomed to when staying at a Hampton Inn and the staff was not your typical helpful staff. It seems they were scared to do what it takes to make the customer welcome. I asked a simple question and they had to go ask the general manager who came out and stood... More 

Helpful?
Thank J9323VUchrisc
Conestoga, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016 via mobile

Stopped here on my way through on a business trip. The young lady at the front counter seemed annoyed when I asked to make sure that I get my Hilton Honors points for my stay. Guess it made a little more work for her. Went downstairs to get a few bottles of water around 8pm. She was nowhere to be... More 

Helpful?
Thank JohnnyRaven
West Lafayette, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2016

This hotel is a regular businessman's hotel. The staff (currently, June 2016) will only give you great service if you are a regular businessman. My boss and I actually received awful service from all of the female employees (Sammie most notably), and will never return to this hotel unless the employees have been retrained or let go. We highly suspect... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Douglas W
Edison, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2016

Stay at this hotel was great. we stayed here for 3 nights due to a family wedding nearby. Accommodations were great, rooms were clean, very friendly and courteous staff. ample food for complimentary breakfast. Pool water was just right temp. and area was clean. Manager (Alpesh / Mina ) went out of the way to help us for all of... More 

Review collected in partnership with Hampton

Helpful?
Thank SACHIN S

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 

Additional Information about Hampton Inn & Suites Cleveland-Mentor

Address: 5675 Emerald Ct, Mentor, OH 44060-1878
Region: United States > Ohio > Lake County > Mentor
Price Range: RM569 - RM716 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn And Suites Cleveland-Mentor
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Cleveland-Mentor staff and other travellers.
1 question
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Madison Heights, Michigan
7 months ago

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Questions? Get answers from Hampton Inn & Suites Cleveland-Mentor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Place to stay in that is clean! Great Location to many local places.”
 of 5 bubbles 758ct, 11 Sep 2016 | Read review
“Any room would be great!1”
 of 5 bubbles Y9001ZOgaryc, 6 May 2016 | Read review
“Clean and Comfortable”
 of 5 bubbles Danodawino, 3 Sep 2015 | Read review
“All the rooms are super quiet. perhaps the top floor (4) would have less noise since there is no one above you.”
 of 5 bubbles magic_carpets, 11 Aug 2015 | Read review
“the forth floor was very quite”
 of 5 bubbles 1midnight2, 10 Jun 2015 | Read review
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