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Courtyard Cleveland Airport South

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Courtyard Cleveland Airport South
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191 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cleveland Airport South
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Showing 189: English reviews
Monroe, Michigan
Reviewed 18 January 2016

Staff was friendly, room was nice and updated. The bathroom was a little older looking. We stayed overnight while visiting Cleveland. About 10-15 mins drive downtown. Close to the airport, but never heard any airplanes.

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Helpful?
Thank RICK S
Erin S, General Manager at Courtyard Cleveland Airport South, responded to this review

Dear Rick, Thank you for taking the time to review our hotel! We truly appreciate the kind words. We are very happy to hear that our staff was friendly and that you enjoyed your stay with us! Thank you again and we hope to see you next time you travel to Cleveland! Sincerely, Erin S

Reviewed 29 December 2015

Location was a factor in selection, and this hotel was right on the highway for easy access and close to everything we needed. Check-in staff was professional and friendly. There is plenty of parking available. The space is nicely updated and clean. Room amenities such as the toiletries and the coffee maker were all on point for the hotel class....

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Thank Angela C
thechidz
Reviewed 28 December 2015

I've come to expect great quality from Courtyard by Marriot and this chain has quickly become one of my favorite brands. Unfortunately this location has a few issues, mainly that of being the water temperature. The temperature of the pool is very cold and the "hot" tub is even colder! This put a damper on an otherwise pleasant stay.

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Thank thechidz
Erin S, General Manager at Courtyard Cleveland Airport South, responded to this review

Dear thechidz, Thank you for taking the time to write this review. We are very sorry to hear that your stay was not what you have come to expect with the Courtyard brand. I have already passed along the information you provided regarding the pool and spa temperature's to the maintenance staff. We are very sorry for the inconvenience this...

Reviewed 24 December 2015 via mobile

Good location close to the highway. Excellent welcome at the front desk was able to check in at noon. Had a great stay. No issues whatsoever. Breakfast was very good (not included). Bed and room were clean. We paid for extra wifi and had no issues. Was able to get a lot of work done.

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Thank Panos S
South Point, Ohio
Reviewed 14 December 2015

Stayed here for one night. Rooms were nice and beds were comfortable. The only issue the shower didn't get that hot. If you want to go to downtown it is a short drive or the hotel offers a shuttle to the airport to catch the rapid transit which the Tower City stop comes right into the mall and the casino....

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Thank mporter289205
Erin S, General Manager at Courtyard Cleveland Airport South, responded to this review

Dear mportwe289205, Thank you very much for taking the time to review us. We are glad to hear that you had a comfortable stay with us. We have shared your feedback about the shower with our maintenance department to have the issue rectified. Thank you again for your feedback and we look forward to having you again on your next...

Irvington, Virginia
Reviewed 27 November 2015

The room was the usual excellent Marriott Courtyard quality and size. The location was fine and we had only an overnight stay, but... And it's not a big problem -- but the Bistro wasn't properly manned. We were told by the check in clerk that the person in charge was busy doing something else and would be out in a...

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Thank DnYC176
Erin S, General Manager at Courtyard Cleveland Airport South, responded to this review

Dear DnYC176, Thank you very much for taking the time to review us. We are sorry to hear about your experience with the bistro and will be sure to share this with the appropriate team members to ensure this is an isolated incident. We do hope to see you again on your next trip to Middleburg Heights! Sincerely, Erin Severinski...

Cape Coral, Florida
Reviewed 12 November 2015

This property is not too far from the airport and easy to get to. The staff are super friendly and the food in the bistro is consistent with all the other standard Bistro's at Courtyard locations. My last visit was in February 2014 and since then they have renovated the property and it looks great.

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Thank Charles1019
Erin S, General Manager at Courtyard Cleveland Airport South, responded to this review

Dear Charles, Thank you very much for taking the time out of your day to review us. We truly appreciate the kind words and will be sure to share this with our staff. We pride ourselves on being able to provide the best service possible to each and every guest that stays with us. Thank you again and we look...

West Palm Beach, Florida
Reviewed 8 November 2015

I like staying at Courtyards. They tend to be a bit pricey for the level of service. I was able to get a good price on this one and it did not disappoint. Staff was helpful and friendly as usual. Had some food at the Bistro which was good. I am a Gold level; however I found the price cheaper...

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Helpful?
Thank Chris S
Erin S, General Manager at Courtyard Cleveland Airport South, responded to this review

Dear Chris, Thank you for taking the time out of your day to write a review. We are very glad to hear that you had a fantastic stay with us. We take pride in making sure our guests have the absolute best experience possible. I will be sure to share your review with the staff! Thank you again for the...

Philadelphia, PA
Reviewed 21 October 2015

I'm writing this from the Bistro area with a glass of Malbec (more on that later). Checked in yesterday, and that went smoothly. The king room is a decent size, with a large desk area and an armchair/ottoman as well. The toilet/shower room is quite large for some reason, the sink is outside opposite the closet and could use more...

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1Thank Leenyboleeny
Chicago, Illinois
Reviewed 14 October 2015 via mobile

I've stayed at the Residence Inn here in Middleburg Heights, OH . I don't recommend. It's trashed. So I stumbled upon this place by accident. Great service, clean rooms with attention to detail. A Crown Plaza is across the street for a nice dinner in the restaurant, with full bar. I don't recommend the Crown Plaza either ( No parking...

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1Thank JohnPayne928
Erin S, General Manager at Courtyard Cleveland Airport South, responded to this review

Dear John, Thank you very much for taking the time out of your day to write this review. We truly appreciate the kind words. We pride ourselves on our customer service and our facilities. We are glad to hear that our staff is doing a great job and we will be sure to show them this review! We hope to...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Cleveland Airport South

Address: 7345 Engle Rd, Middleburg Heights, OH 44130-3430
Region: United States > Ohio > Middleburg Heights
Price Range: RM465 - RM939 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Airport South 3*
Number of rooms: 154
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Also Known As:
Courtyard By Marriott Cleveland Airport/South Hotel Middleburg Heights
Courtyard Middleburg Heights
Middleburg Heights Marriott
Middleburg Heights Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cleveland Airport South staff and other travellers.
2 questions
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8 months ago
Cleveland, Ohio
11 months ago

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Questions? Get answers from Courtyard Cleveland Airport South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Quick to airport or Cleveland's entertainment areas.”
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“We asked for a room near the pool and got it.”
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