We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Cleveland Airport

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Cleveland Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

331 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 325: English reviews
Start your review of Crowne Plaza Cleveland Airport
 Click to rate
Reviewed 6 days ago NEWvia mobile

The lobby is very nice. I liked the complementary papers. The restaurants food was excellent. The young girl Dani at the front desk was extremely polite and very helpful with the surrounding area. What a wonderful employee you have there. My husband walked away and said he's never met someone so nice in customer service. You usually just get brushed...

 Report
Helpful?
Thank Aimmeee25
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear Aimmeee25, WOW! Thank you so much for your kind words for our hotel and staff, especially for the role Dani played in your experience with us. Dani is a great asset to our team and we look forward to having her with us every day. I will be sure to pass along your kind words to her. Thank you...

Buffalo, NY
Reviewed 1 week ago

This hotel is located in a nice area and has several restaurant choices nearby. There is a restaurant in the hotel but it is rather pricey. The restaurant also serves breakfast which is NOT complimentary which was very disappointing. Our room was nicely decorated and comfortable. There was no microwave which was also disappointing as we had brought popcorn from...

 Report
Helpful?
Thank M Q
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear M Q., Thank you for taking the time to provide us with your valuable feedback, your opinion is very important to us. I am sorry to see that you experienced problems with the cost of the breakfast buffet, your guest room and the lack of available complimentary newspapers. We take your comments very seriously and I will be sharing...

Reviewed 14 February 2017

Everything was great, the staff were friendly, very clean everywhere, very nice decor, and we loved how nice our room was. Only downside was the price of breakfast for what you got, but ours was complimentary so can't really complain.

 Report
Helpful?
Thank Harmony P
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear Harmony P., Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you for choosing Crowne Plaza Cleveland Airport. Sincerely, Scott K. General Manager

St. Paul's Bay, Malta
Reviewed 27 January 2017

If first impressions speak loudest, the surly, "everything is a problem" front desk staff at check in said it all - go somewhere else. The 1990s refit and decor were clean, but showing their age, like every other Crowne Plaza in USA ... not like the super nice ones in Asia which are amazing! The redeeming features of this hotel...

 Report
Helpful?
Thank RobDee1432
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear RobDee1432, Thank you for your feedback. We understand and apologize for the inconvenience you experienced regarding the appearance of guest areas. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. If you would like to speak to someone regarding the issues you faced, please feel free to call the hotel...

Reviewed 21 January 2017 via mobile

I had a great stay at the Crowne Plaza. I loved the extra makeup remover, q-tips, and shower cap they leave for you in the lavatory. The room was clean, beds were comfortable, and the staff was friendly. The only issue I ran into was the shower heads are way too low... I'm 5'9 and have never run into that...

 Report
Helpful?
Thank MSTRKRFT
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear MSTRKRFT, Thank you very much for your review of our hotel, we appreciate your feedback. I am happy to see that you enjoyed the amenities we have to offer, everything from the makeup remover and shower caps, to the guest rooms and staff are all carefully crafted and assembled to give our guests the most positive experience. We hope...

Reviewed 8 January 2017 via mobile

Thank god for other hotels in the area. I think a dogs bed would have looked glamorous after staying at the disgusting comfort Inn down the street. Boy are we glad we got the chance to stay her for our last 3 days in Cleveland. Amazing staff, Amazing atmosphere, Amazing food, Amazing rooms. Worth every dime we spent. When we...

 Report
Helpful?
Thank ilovecoffee19
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear ilovecoffee19, Thank you for taking the time to provide us with your valuable candid feedback regarding your recent stay with us at the Crowne Plaza Cleveland Airport. While I am sorry the beginning of your trip was not so pleasant, I am happy to see that the time you spent with us on your last three days was a...

Columbus, Ohio
Reviewed 8 January 2017 via mobile

Great deal to stay the night then leave vehicle parked there while traveling. Very nice hotel. Friendly staff and shuttle drivers. We'll definitely be back. Room was clean and comfortable. Quiet with nicer shampoos and little extras in the bathroom.

 Report
Helpful?
Thank Mary B
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear Mary B., Thank you so much for taking the time to provide us with your valuable feedback concerning your recent stay with us at the Crowne Plaza Cleveland Airport. We take great pride in providing seamless service to our guests each and every time they stay with us, so I am happy to see that you were able to...

Massillon, Ohio
Reviewed 7 January 2017

I have stayed at the Crowne Plaza Cleveland Airport twice. Both times it was prior to flying out of CLE. With the overnight stay, I was able to leave my vehicle in their parking lot for up to 14 days. From the staff at the front desk to the folks in the on-site restaurant and the food served, this is...

 Report
Helpful?
Thank kiteo44646
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear kiteo44646, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you for choosing Crowne Plaza Cleveland Airport. Sincerely, Scott K. General Manager

Michigian
Reviewed 11 December 2016

Having used the Crown Plaza over the past 4 years for our training I can only say each time it "Just keep getting Better" Had he privilege of having Brittany Klinger as our banquet room host was a great experience. She is bright, energetic and on top of every detail. Our lunches every day were hot and very tasty, the...

 Report
Helpful?
Thank nttron
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear nttron, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are always happy to host NTT and we look forward to your next visit with us. As always, we thank you for choosing Crowne Plaza...

Cortland, Ohio
Reviewed 10 December 2016

This hotel went above and beyond service wise. They brought us extra pillows to accommodate my husband immediately. The restaurant is open very late, so if your flight gets in late you can definitely still get something to eat. I might add, the best fish I think I have ever had.. Service in the restaurant unbelievable. My husband is disabled...

 Report
Helpful?
Thank Jan S
Scott K, General Manager at Crowne Plaza Cleveland Airport, responded to this review

Dear Jan S., Thank you so much for your kind words and warm thoughts regarding your recent stay with us at the Crowne Plaza Cleveland Airport. I am very happy to see that you were pleased with your stay and that we were able to accommodate you in so many different ways, it's always a pleasure to help. We look...

73 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (30)
Viewed
Family/Play Areas (2)
Viewed
Dining (3)
Viewed
Bathroom (5)
Viewed
Room/Suite (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Dining (10)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (9)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Middleburg Heights
0.6 km away
Hampton Inn and Suites Cleveland Airport / Middleburg Heights
Hampton Inn and Suites Cleveland...
#1 of 11 in Middleburg Heights
556 reviews
0.3 km away
Courtyard Cleveland Airport South
Courtyard Cleveland Airport Sout...
#4 of 11 in Middleburg Heights
191 reviews
0.7 km away
Comfort Inn Cleveland Airport
Comfort Inn Cleveland Airport
#6 of 11 in Middleburg Heights
228 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Red Roof Inn Cleveland Airport - Middleburg Heights
Red Roof Inn Cleveland Airport -...
#3 of 11 in Middleburg Heights
323 reviews
0.6 km away
Sonesta ES Suites Cleveland Airport
Sonesta ES Suites Cleveland Airp...
#5 of 11 in Middleburg Heights
202 reviews
6.3 km away
Hilton Garden Inn Cleveland Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Experience convenient airport access without disruption at our Crowne Plaza Cleveland Airport Hotel Cleveland Hopkins International Airport (CLE) and Downtown Cleveland, Ohio are just minutes from our Crowne Plaza - Cleveland Airport Hotel. Nestled in Middleburg Heights, where you will experience high quality service from our award winning team. Whether it's an overnight getaway, a business trip, a family reunion, or your dream wedding, the Crowne Plaza Cleveland Airport Hotel offers unparalleled service and exceptional amenities. Each of our well-appointed 238 guest rooms and suites is equipped with 32" flat-screen televisions boasting a guide for an in-home experience, 100 MB Fiber Internet, "sleep" and bath amenities. Whether planning a productive business meeting or your dream wedding, our 14 meeting rooms boasting 16,000 square feet of space, will meet and exceed the expectations of every guest. Savor culinary delights at our restaurant, Tavolo 72, serving steaks, pasta and seafood. Many top attractions are just a short drive from our hotel including the stadiums of several professional sports teams, the Cleveland Clinic, the famous Rock & Roll Hall of Fame, Great Lakes Science Center, NASA Glenn Research Center, Playhouse Square and the International Exposition- IX Center. We are in close proximity to the Ford Motor Plant, Baldwin Wallace, Sherwin Williams, UPS, Sysco Foods, and AT&T. ... more   less 

Additional Information about Crowne Plaza Cleveland Airport

Address: 7230 Engle Rd, Middleburg Heights, OH 44130-3427
Region: United States > Ohio > Middleburg Heights
Price Range: RM474 - RM758 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Cleveland Airport 3.5*
Number of rooms: 238
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, IHG, Travelocity and Orbitz so you can book your Crowne Plaza Cleveland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Middleburg Heights
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Cleveland Airport staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Crowne Plaza Cleveland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel”
 of 5 bubbles RobDee1432, 26 Jan 2017 | Read review
“The fourth floor was a "quiet floor" with quiet hours between 9 PM and 10 AM”
 of 5 bubbles traverlerx, 5 Sep 2016 | Read review
“If you want a room with a view, this is not the place to get one.”
 of 5 bubbles AMB_1128, 29 Jun 2016 | Read review
“Lower level rooms have a balcony.”
 of 5 bubbles 298chadp, 27 Jun 2016 | Read review
“Front side, High floor to avoid road sound”
 of 5 bubbles IAPA-TRAVELER, 25 May 2016 | Read review
5 of 5