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Comfort Inn Cleveland Airport

284 reviews
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Traveller (27)
Room & Suite (23)
Dining (3)
Overview
  • Excellent38%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible9%
Travellers talk about
“front desk”(58 reviews)
“parking fee”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (284)Write a Review
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All reviewscleveland airportfront deskparking feehot breakfastbagelsvan driverpark sleep flyenjoyable staygreat pricethe breakfast areanice place to staymorning breakfastbed and pillowscomfortable roomswater pressureexercise roomfree breakfast
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1 - 5 of 278 reviews
Reviewed 3 weeks ago

The manager at the front desk at 4am in the morning was NOT a very happy person. More than likely we wil NEVER stay there again. This guy was downright MEAN. Everybody was nice the day we checked in but NOT this guy. My wife...More

Thank JOHN F
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded 2 weeks ago

Dear John F, Thank you for your taking the time to write into trip advisor concerning the rude front desk clerk at 4 am. I am sorry that you felt Roman was mean, however in speaking with him, he tells a very different situation than...More

Reviewed 28 December 2017 via mobile

We stayed here on our way up to central NY in the middle of a snow storm and it was lovey for what it was- a quick layover with no fuss. The king size bed was marvelous and the perfect amount of comfy. I had...More

Thank KTlewwho
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded 29 December 2017

Thank you for staying with us at the Comfort Inn. We were glad to have you as our guest and we look forward to having you as our guest in the future! Have a wonderful day!

Reviewed 26 December 2017 via mobile

Arrived at the airport after 11pm and called the hotel for the shuttle. They told me 15 minutes but it was closer to 30 minutes. Check in took a little long due to system issues but Roman was very apologetic and helpful. The lobby was...More

Thank GONSF
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded 29 December 2017

Thank you for being a guest at the Comfort Inn! We apologize for the inconveniences. We are looking forward to seeing you as a guest again in the future. Have a wonderful day!

Reviewed 25 December 2017 via mobile

This is a very nice , clean, newly remodeled , reasonably priced hotel. We stayed here to catch a 7am flight and because for $40 you can leave a car for up to 14 days! Park n Fly cannot best that. Good service and free...More

Thank jlormeau
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded 27 December 2017

Thank you for the great review we are glad you had a great stay and for utilizing the complimentary shuttle to the airport. We hope to see you soon in 2018. Thanks again Lawrence Barr General Manager

Reviewed 23 December 2017 via mobile

Had stayed here years ago and decided to try again. This time, what a turnaround!!! Rooms remodeled and refreshed. Beds, pillows and linens were clean and comfortable. Biggest change was the reception and lobby. Its remodel is looking good and nearly complete. The last time...More

Thank Pirate393
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded 29 December 2017

Thank you for being a guest at our hotel. We are glad that you enjoyed your stay! We look forward to seeing you in the near future. Have a wonderful day. General Manager Lawrence Barr

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Breakfast Available
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$58 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$58 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (27)
Room & Suite (23)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jpodsiadlo1
3 September 2017|
AnswerShow all 4 answers
Response from Alan N | Reviewed this property |
You can get to the zoo in about 30 mins. Don't rush and don't speed. Cops will love to give a out of towner a ticket. But, do follow the traffic and don't be a stickler as you can be the one causing an accident.
0
Votes
Lori D
31 March 2017|
AnswerShow all 2 answers
Response from Michael T | Reviewed this property |
you would have to call and ask, sorry
1
Vote
Catlover4884
23 November 2016|
AnswerShow all 6 answers
Response from Rebecca M | Property representative |
Our pet deposit is $25 per night, per pet and non-refundable.
1
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12
Room Tips
"Business travelers, great place to get your work done in an a comfy environment."
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"I was on the third floor and it was quiet."
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"Be sure to tell front desk your checkout time to avoid being disturbed by housekeeping banging on your door..."
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"Stay somewhere other than Middleburgh Heights, manager is rude."
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