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TownePlace Suites Cleveland Airport

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Room & Suite (67)
Dining (13)
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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Traveller rating
35
46
22
14
7
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LanguageEnglish
35
46
22
14
7
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All reviewsbedroom suitecategory hotelsmall outdoor pooltowne place suitesgranite countertopssized fridgefull kitchenbed was comfortablecheck in was easythree roomsrestaurants in the areayogurti highly recommend this hotelvisit familywould stay here againwater pressurerooms are large
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1 - 5 of 124 reviews
Reviewed 1 week ago via mobile

We stayed here 3 nights for a business meeting and had a large two bedroom suite. It had a living room area, kitchenette, and shared bathroom along with two separate bedrooms. Rooms appeared clean but also had a strong Indian food smell to the place....More

Thank Lindsey R
Response from NatalieR2697, Manager at TownePlace Suites Cleveland AirportResponded 1 week ago

Dear Lindsey R, Thank you for choosing to stay at the TownePlace Suites Cleveland Airport South and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I have...More

Reviewed 14 August 2018

Do not book this hotel. They confirmed my reservation only to tell me when I showed up that they did not have a room for me. This was after I tried to check in 20 minutes early and was told they were working on my...More

Thank chadley300
Response from Natalie R, Manager at TownePlace Suites Cleveland AirportResponded 15 August 2018

Dear chadley300, Thank you for taking the time to share your valuable feedback. My name is Stefanie Baumler and I am the Assistant General Manager at the Towneplace Cleveland Airport South. It has come to my attention that the service you received during your recent...More

Reviewed 6 August 2018

After reading that the Hotel was rundown i was a bit concerned.But fortunately they had just completed a complete renovation and the place is a hidden gem. The reason i say this is because it's only a category 2 hotel and the prices and points...More

Thank Amit B
Reviewed 4 August 2018 via mobile

Not at all what we expect from a Marriott brand. We checked in on our phone app after a tiresome day, we arrived to TownPlace around 10:20 PM only to be told that they are sold out and there were no rooms available, even though...More

1  Thank Eric N
Response from Natalie R, Manager at TownePlace Suites Cleveland AirportResponded 7 August 2018

Dear Eric N, Thank you for taking the time to share your valuable feedback. My name is Stefanie Baumler and I am the Assistant General Manager at the Towneplace Cleveland Airport South. It has come to my attention that the service you received during your...More

Reviewed 17 July 2018

I will begin by arriving at the airport and trying to get the free airport shuttle by calling the hotel and told the shuttle runs every 45 minutes. I waited 65 minutes before the shuttle arrived and when it arrived the driver just kept going...More

Thank Benjamin F
Response from Natalie R, Manager at TownePlace Suites Cleveland AirportResponded 18 July 2018

Dear Benjamin F, Thank you for choosing to stay at the TownePlace Suites Cleveland Airport and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. I have shared...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair Access
Restaurant
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
95
Price range
US$114 - US$149 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites Cleveland Airport Hotel Middleburg Heights
,
Towneplace Suites Middleburg Heights
Location
United States > Ohio > Middleburg Heights
Nearby
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Questions & Answers
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Avery008
6 June 2015|
AnswerShow all 4 answers
Response from lmc8788 | Reviewed this property |
I've never been charged for parking....
0
Votes
Room Tips
"Ask for the building attached to the pool,breakfast area and check in counter."
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"building 2 is quite since the breakfast is across the way"
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"Ask desk clerk on why the rooms were overbooked, if you have ice service, etc. I'm very disappointed in..."
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"Hotel is parallel to I-71 so expect that if we had stayed there, freeway noise would be a problem for..."
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