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Deer Creek Lodge and Conference Center

317 reviews
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Traveller (166)
Room & Suite (50)
Pool & Beach (15)
Overview
  • Excellent42%
  • Very good26%
  • Average15%
  • Poor12%
  • Terrible5%
Travellers talk about
“state park”(28 reviews)
“indoor pool”(24 reviews)
“gift shop is”(4 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)Write a Review
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Traveller rating
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85
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39
19
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LanguageEnglish
126
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48
39
19
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11 - 15 of 317 reviews
Reviewed 17 August 2017 via mobile

Been coming for years for a business conference and no updates have every been performed. Rooms need reappointed and bathrooms need a lot work - slow drains, loose toilet seats, etc. love the location and activities they have available but only come because of work.More

Thank Matt H
Response from William G, General Manager at Deer Creek Lodge and Conference CenterResponded 9 September 2017

Thank you for your comments. We just replaced all the carpet in the public areas and repainted all the walls. There was a major reconstruction project surrounding the outside pool and all of the parking lots lights and lights surrounding the lodge have been replaced....More

Reviewed 6 August 2017

I have been coming to Deer Creek for conferences for 10 years and the up keep has gone done hill. I know it is a state park. But the state pays Xanterra good money to keep the place running and in good shape. I was...More

Thank Michael S
Response from William G, General Manager at Deer Creek Lodge and Conference CenterResponded 9 September 2017

Everyone deserves a clean room and I apologize we didn't meet that expectation for you. I assure you we take great pride in Deer Creek and also reinvest over $600,000 annually on the upkeep an updating of this facility. Thank you for your comments and...More

Reviewed 1 August 2017

There are some terrific things about this lodge: Location, view, friendly staff. The improvements to the lobby floor and hallway carpet/paint were great and really spruced up the look. The bar food was good and the bartender was super nice. It ends there, though, unfortunately....More

Thank trico40
Response from William G, General Manager at Deer Creek Lodge and Conference CenterResponded 9 September 2017

I apologize that we didn't exceed your expectations during your stay. I was aware of some of the issue you wrote about and they have been addressed and I will follow up on the others. I want to thank you for bringing these issues to...More

Reviewed 28 July 2017

I've never left a bad review as I am typically not that picky, but Deer Creek has left me no choice. We have been coming here for many years every summer, and every year, this place, especially the rooms has gotten worse. For as much...More

1  Thank avgfamilyman
Response from William G, General Manager at Deer Creek Lodge and Conference CenterResponded 9 September 2017

I apologize that your room didn't meet your expectations. There is no excuse and your room should always be clean! I will follow up according with both maintenance and housekeeping on this issues you encountered. Thank you for letting us know.

Reviewed 19 July 2017

I stayed for three nights during a conference. The staff was very friendly and helpful. The lodge was quite out-dated and my room certainly could have used some updating. The food served for conference attendees was quite poor in quality. The lodge would probably be...More

Thank Anne K
Response from William G, General Manager at Deer Creek Lodge and Conference CenterResponded 9 September 2017

I will pass on your comments about the staff. I'm sorry you didn't enjoy your food during your conference as we usually receive good feedback on our food. I would suggest staying in the off season if it is too busy in the summer for...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$82 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$82 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (166)
Room & Suite (50)
Pool & Beach (15)
Dining (11)
Hotel & Grounds (120)
Bathroom (7)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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Laura S
10 November 2017|
AnswerShow all 2 answers
Response from Michael S | Reviewed this property |
I do not recall a game room, they have a work out room and indoor pool. lots of out door activities available during the summer as well as out door pool and tennis and basketball court.
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Votes
Room Tips
"Choose view of lake, Also not a corner balcony (too small)."
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"Ask for a lake view room."
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"Request a lake view. Original room we were put in was a view of parking lot."
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"Ask for a room with a lake view"
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