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This was my second time at Fairfield Inn. The rooms are pretty large, but I think the beds are too soft (but I like hard beds). The breakfast buffet is pretty small, but okay. The have scambled eggs all day, and you can make your...More
I don't understand the bad reviews for this hotel. I'm not sure many people understand the difference between a 3-4 star and 5-6 super all inclusives. I found it a bit pricey, but I was tired and didn't have a reservation. I found the front...More
Being a Platinum member we have stayed at Marriott properties all over the country and world. So,we have certain standards about the chain we expect. I was met at the front with a less than friendly welcome which started me off wrong. I did find...More
3 Thank flowergirl8591
Response from Malinda B, General Manager at Fairfield Inn RichmondResponded 21 November 2016
I sincerely apologize for the unsatisfactory experiences during your stay. I have notified the appropriate departments to ensure that the issues you experienced with staff and cleanliness were isolated. We are currently preparing for a remodel at our location at which time our mattresses will...More
We have stayed here twice. Ask for a room away from the Interstate or you may hear road noise like we did. The beds were too soft for my bad back. On the plus side, the breakfast was available at 6AM sharp allowing us to...More
2 Thank Spike314159
Response from Malinda B, General Manager at Fairfield Inn RichmondResponded 11 November 2016
We would like to apologize for any inconveniences you may have experienced during your stay. We strive to have the highest quality standards, and apologize that we did not meet your satisfaction. We apologize that the mattress was too soft. We are getting ready to...More
The title of this review is the best part of this hotel. The price is high and the hotel is old and the rooms are not cleaned very well. The first room we were assigned had a dirty sock on the floor and a dead...More
2 Thank Stephanie O
Response from Malinda B, General Manager at Fairfield Inn RichmondResponded 3 November 2016
We sincerely apologize for the issues you experienced in your guestroom during your stay with us. We take our room cleanliness very seriously and this is unacceptable. I have addressed the appropriate team and want to ensure you that this is an isolated incident. We...More
US$124 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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