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The White Hart

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Traveller (92)
Dining (10)
Room & Suite (6)
Overview
  • Excellent41%
  • Very good27%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
“white hart”(121 reviews)
“the pub”(71 reviews)
“fish and chips”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Bar/Lounge
Pets Allowed
All hotel details
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (437)
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430 results
Traveller rating
175
112
71
40
32
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LanguageEnglish
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175
112
71
40
32
Show reviews that mention
All reviewswhite hartthe pubfish and chipsstream runningsmall riverfamily mealcontinental breakfastpiping hotlittle touchesbooked a tablelovely locationthe ground floorfull englishplenty of parkingcar parkcastle combebath
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1 - 5 of 430 reviews
Reviewed 6 days ago

We were staying nearby in Castle Combe for our 2nd wedding anniversary and fancied venturing out for a restaurant meal nearby. We booked the table online a few weeks before adding in the comments it was for our anniversary so hoping for a good table...More

Thank caz389
Reviewed 1 week ago

Went here for an anniversary celebration meal - was extremely disappointed. We have been to the pub for drinks on many occasions, the setting is beautiful so we were really looking forward to sampling the food menu. Firstly, there was an issue with drinks being...More

2  Thank sharon W
Reviewed 1 week ago via mobile

Well what do i say about our Friday night at the White Hart in Ford? We arrived ay 8.30 on Friday night and immediately we were taken by the scenery and setting. Stunning! If you wanted quaint English country - it's perfect. It was understandably...More

Thank familyr0se
Reviewed 2 weeks ago

Went for a lovely meal here. We sat outside overlooking the river, lovely view. We waited about 20 mins for the food to be cooked, which was lovely and hot when it came out. I had the hake risotto which was lovely and tasty, and...More

Thank mel k
Reviewed 3 weeks ago via mobile

Stayed at the pub as well as had a delightful meal. Staff were friendly and efficient. Meal and accommodation were good value. Can highly recommend their Sunday roasts (although I would book in advance as they seem very busy).

Thank DJC1234
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About
Number of rooms
11
Price range
US$129 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
The White Hart Hotel Chippenham
Location
United Kingdom > England > Wiltshire > Salisbury > Ford
Room types
Non-Smoking Rooms
Number of rooms
11
Price range
US$129 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
The White Hart Hotel Chippenham
Location
United Kingdom > England > Wiltshire > Salisbury > Ford
Number of rooms
11
Price range
US$129 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
The White Hart Hotel Chippenham
Location
United Kingdom > England > Wiltshire > Salisbury > Ford
Room types
Non-Smoking Rooms
Number of rooms
11
Price range
US$129 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
The White Hart Hotel Chippenham
Location
United Kingdom > England > Wiltshire > Salisbury > Ford
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Room types
Non-Smoking Rooms
Number of rooms
11
Price range
US$129 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
The White Hart Hotel Chippenham
Location
United Kingdom > England > Wiltshire > Salisbury > Ford
Number of rooms
11
Price range
US$129 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
The White Hart Hotel Chippenham
Location
United Kingdom > England > Wiltshire > Salisbury > Ford
Room types
Non-Smoking Rooms
Number of rooms
11
Price range
US$129 - US$165 (Based on Average Rates for a Standard Room)
Also Known As
The White Hart Hotel Chippenham
Location
United Kingdom > England > Wiltshire > Salisbury > Ford
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Traveller (92)
Dining (10)
Room & Suite (6)
Family and Play Areas (1)
Questions & Answers
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Chris H
This is the managers email response to Fran McGary before his reply on Tripadvisor ???? Seems to have selective memory !!!! in remembering his story ? From: EPOS - White Hart W91358 Date: 26 February 2017 at 22:08:15 GMT To: fran mcgarry Subject: RE: Disappointed Customer Dear Ms McGarry, Sorry you feel it has taken too long to get back to you, this is because of the shift patterns we work meaning I don't usually catch up with all team members until the weekend. Due to full time team members have their days off during the week. I have now been able to speak to your server and the duty manager from your visit. It is our policy to deal with complaints within seven days, I probably should have mentioned that in my previous email, I'm sorry I didn't do that. We offer a selection of vegetarian dishes on our menu, but you are entirely correct we don't offer a vegan dish. We are however more than happy to tailor dishes to suit particular requirements. Or indeed take suggestions on compiling dishes from ingredients from around the menu. We have also in the past catered for vegan groups when given advanced notice. In the case of your visit you were served by one of our newer servers who was less sure about the available options. I would say however I feel that offering a roasted vegetable and goats cheese salad, without the goats cheese is a reasonable suggestion when a guest is vegan. It is unfortunate that our pasta is not suitable for vegans and I have asked my Head Chef to look into changing to a different product. With regards to dessert you should have been offered a fruit salad, I'm surprised this wasn't offered and I'm sorry this didn't happen. But rest assured we have discussed your experience with the team today at our weekly meeting to ensure such requests are dealt with better in the future. Thank you for taking the time to provide your feedback, and rest assured myself and the team have taken your experience on board to make improvements to the service we provide. As a goodwill gesture I have made a donation on your behalf to the Bath Cats and Dogs Home. Kind regards Adam Ford General Manager ________________________________ The White Hart Inn Ford Chippenham Wiltshire SN14 8RP 01249 782213
17 March 2017|
Answer
Response from Adam F | Property representative |
Dear Fran McGarry The reason for the slight difference in my email response and to the trip advisor review is simple I am responding to two different versions of the event. Your original email states ‘She came back after... More
0
Votes
sstickley3
25 January 2017|
AnswerShow all 4 answers
Response from LouiseCambridgeshire | Reviewed this property |
think it was after 3 but can call the hotel before, take earplugs if light sleeper as walls thin in couch house
1
Vote
Room Tips
"some rooms are above the terraced eating area- I wonder if this could be noisy?"
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"Don't let them put you in the ground floor over the road"
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"Did not stay here, although they did offer rooms"
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"Sunny Days having the outside seating by the stream is fantastic"
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