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All reviewsnice hotelfront deskgas stationhot itemsdown the roadthe ohio turnpikewould stay here againroom was largeconvenience storesteamersclose proximitygreat restaurant across the streetlong tripnice linensbusiness centerdonutsguest laundry
We stayed in room 308, the jacuzzi suite for a little night away. It was perfect! **We did have to call and go through reservations department to get this room as it wasn’t offered online** We barely got out of the tub. The button to...More
Thank Josie R
Response from HIExpressNorthLima, Front Office Manager at Holiday Inn Express N. LimaResponded 2 weeks ago
Thank you for the 4 star review. I am happy to hear you little night away was perfect. I am glad front desk was able to help with the button for the jets, bed was comfortable and the room was clean.
Our family of 4 arrived on 3 motorcycles at the start of a thunderstorm. We were praying a room would be available.
Lisa at the front desk was a true rock-star. Not only did she find us a very quiet room-down the hall from a...More
Thank Kimberly S
Response from HIExpressNorthLima, Director of Sales at Holiday Inn Express N. LimaResponded 8 June 2017
Thank you very much for the five star rating. I'm glad that Lisa was very nice as she always is! Thank you for choosing us!
Very good service from the staff. Alecia was wonderful. Helpful and friendly. All the staff were attentive and friendly.
Standard room. Some hallway noise. Very little road noise, even though it's close to I76.
Clean and neat. Has some age but well kept. Exterior landscape...More
Response from HIExpressNorthLima, Front Office Manager at Holiday Inn Express N. LimaResponded 4 weeks ago
I am sorry to hear you found us nice but not great. I am glad you had good service from Alicea and all staff were attentive and friendly. I apologize for the hallway noise. We will be getting our landscaping taken care of soon. Weather...More
The staff is wonderful there. I was staying on business that turned into a longer stay than I wanted. The facility was very clean and they kept the room looking good. The only thing was the parking lot was not cleared after it snowed. Otherwise...More
Thank Mike W
Response from HIExpressNorthLima, Front Office Manager at Holiday Inn Express N. LimaResponded 26 February 2018
Thank you for the four star review and taking the time to let us know how we are doing. I will be sure to review with management on our snow removal. Glad you enjoyed your long stay with us.
Front Desk Manager
This was our first time staying at this hotel. We travel to the Youngstown area regularly to visit family in the area, and decided to give this hotel a try instead of the hotel we usually stay at. Whether or not we stay here again...More
Response from HIExpressNorthLima, Front Office Manager at Holiday Inn Express N. LimaResponded 13 November 2017
Thank you for taking the time to let us know how we are doing. I will be sure to give your concerns to the appropriate department to have the issues fixed.
Front Desk Manager