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La Quinta Inn & Suites Cleveland Airport West

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La Quinta Inn & Suites Cleveland Airport West
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450 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Cleveland Airport West
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Showing 446: English reviews
Barcelona, Spain
Reviewed 13 September 2016

I spent a couple of nights there and it was not pleasant; rooms and walls are dark and it is somehow dirty. It needs a total renewal. Really disappointing for the second time. Noisy rooms, TV did not work and breakfast area is filthy.

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Helpful?
Thank Maria C. M
GMNO, General Manager at La Quinta Inn & Suites Cleveland Airport West, responded to this review

My apologies that your recent stay with us wasn't a pleasant experience. We are in the beginning stages of our renovation process and I appreciate you taking time to let me know what areas may need a little extra attention. The lobby and breakfast areas will be the first to be remodeled and we are awaiting the shipment of new...

Cleveland, United States
Reviewed 12 September 2016

Excellent hotel. Hotel personnel are very friendly as are the hotel guests. Just what we needed for our prolonged road trip from the East Coast to the upper Midwest. We are firmly committed to La Quintas

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Helpful?
Thank Mike R
GMNO, General Manager at La Quinta Inn & Suites Cleveland Airport West, responded to this review

We cannot thank you enough for the fantastic review, and thank you so much for recognizing what an amazing staff we have!! We hope to see you again soon!!

Reviewed 7 September 2016

We've stayed at this hotel many times - it's been going downhill unfortunately. Dirty and frayed hallway carpets, bulbs out in the bathroom, door sticks to open to room, fridge freezes everything in it, TV needed to be reset every day(I learned how so I wouldn't have to call maintenance every day), shower water pressure pathetic, coffee supplies not replenished...

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Helpful?
Thank P4264TEdawnw
GMNO, General Manager at La Quinta Inn & Suites Cleveland Airport West, responded to this review

Thank you for your review of your recent stay with us. I apologize that your stay wasn't as pleasant as your previous ones with us. We are aware of the issues the hotel is facing and have taken steps to improve the quality until the renovation process begins this October. We have had the carpets professionally cleaned, ordered new refrigerators...

Reviewed 5 September 2016

This was one of the worst hotels I have ever stayed at. It was dirty in the lobby and the room. It smelled like a wet dog so bad that I could not sleep. The shuttle says it is 24 hours but when we showed up at 10:30pm with our child and called for the shuttle, the hotel said it...

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Helpful?
Thank Johnsie L
Thiensville, Wisconsin
Reviewed 3 September 2016 via mobile

This hotel has been a regular stopover point for us the past few years. We live in southeastern Wisconsin and our daughter attends college in western New York State, so this hotel has been a good stopping point for us to split up the trip. The location is great if you like shopping and eating out. It is right off...

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Helpful?
Thank Carl S
GMNO, General Manager at La Quinta Inn & Suites Cleveland Airport West, responded to this review

Thank you so much for your positive review in regards to your recent stay with us! We really appreciate it! We hope to see you again soon!

Powell, United States
Reviewed 2 September 2016

The LaQuinta in North Olmsted is the best LaQuinta I've stayed in. The staff is friendly and efficient. The location is easy to access. The mall and lots of restaurants are close by. The pool and hot tub are always working, which I've not always found to be true in other locations.

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Helpful?
Thank Barbara M
GMNO, General Manager at La Quinta Inn & Suites Cleveland Airport West, responded to this review

Thank you so much for this fantastic review of your stay with us! We have an outstanding staff and I appreciate you taking the time to mention them! Our location is great, especially if eating and shopping are things you enjoy! Thank you again Barbara, and I hope to see you next time you visit Cleveland!

Commerce Township, United States
Reviewed 1 September 2016

I work as a housekeeping quality auditor.My boss & I booked this hotel by mistake. We stayed at a differnt LaQinta last trip. I have stayed at quite a few LaQuintas and this one is the best, Great service, friendly staff, room upgrades without askingfor one, clean rooms and public areas, best breakfast in the LaQuinta chain. We will be...

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Helpful?
1Thank Gregory R
GMNO, General Manager at La Quinta Inn & Suites Cleveland Airport West, responded to this review

Thank you so much for such a fantastic review! I have an exceptional team and I'm grateful it shows! I will be sure to show them your review. I know it will make their day just as it did mine! We hope to see you again next time you visit Cleveland!

arlington, virginia
Reviewed 28 August 2016 via mobile

We are a mature couple on a road trip and lime to find a nice hotel for a good night sleep. This is exactly was we found at La Quinta airport Cleveland West.Our suite was clean, the bed comfortable . It was very quiet at night. The wifi was ok, slow at times. The checkin went fast. The lady at...

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Thank frr
GMNO, General Manager at La Quinta Inn & Suites Cleveland Airport West, responded to this review

Thank you for your positive review of your recent stay with us! We hope to see you again next time you visit Cleveland!

New Hampshire
Reviewed 24 August 2016 via mobile

Booked the hotel on our way to Indianapolis. Not luxurious but clean and comfortable. We weren't looking for any frills. They had free breakfast which we picked at. Got up and hit the road again. We had never stayed at this hotel chain before and took a chance. No complaints from us!

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1Thank NHtravellers
GMNO, General Manager at La Quinta Inn & Suites Cleveland Airport West, responded to this review

Thank you so much for such a great review in regards to your recent stay with us! I hope your trip to Indianapolis was as pleasant as your stay with us! We hope to see you again next time you drive through Cleveland!

Summerfield, Florida
Reviewed 23 August 2016

Don't stay here unless room checked first. We checked into this hotel in Oct 2015 for 4 days to visit mother in a nursing home. After checking into room, I requested to be moved to another room. Room was not clean, dark strands of hair on "clean" bath mat, seat on chair stained. They apologized and switched us to another...

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Helpful?
Thank beverlyhearn
GMNO, Front Office Manager at La Quinta Inn & Suites Cleveland Airport West, responded to this review

Thank you so much for your recent review. I apologize for the issues you endured during your stay. A few big changes have happened since your last stay with us. We are under new ownership, and we have a new manager in our housekeeping department. We are about to undergo a huge renovation project which includes all guest rooms, all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated La Quinta Inn & Suites is located just 4 miles from Cleveland Hopkins Intl. Airport. Our rooms come fully equipped with amenities like microwave and refrigerators, free wireless high-speed Internet access, 42-inch flat screen TV w/premium cable channels. Wake up on the Bright Side with a free newspaper and our complimentary Bright Side BreakfastTM served each morning. ... more   less 

Additional Information about La Quinta Inn & Suites Cleveland Airport West

Address: 25105 Country Club Blvd, North Olmsted, OH 44070-5312
Region: United States > Ohio > North Olmsted
Price Range: RM352 - RM472 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Cleveland Airport West 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Cleveland Airport West Hotel North Olmsted
La Quinta Inn And Suites Cleveland Airport West
Hampton Inn North Olmsted
North Olmsted Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Cleveland Airport West staff and other travellers.
2 questions
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Beulah, Michigan
over a year ago

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Questions? Get answers from La Quinta Inn & Suites Cleveland Airport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure the room has been updated before staying there”
 of 5 bubbles doxiedave5, 24 Oct 2016 | Read review
“Make sure the key works, because htey will not move you they just keep you in the room with no in and out access.”
 of 5 bubbles Klewis3543, 17 Oct 2016 | Read review
“Any room here is probably a good room”
 of 5 bubbles 854gregoryr, 31 Aug 2016 | Read review
“Stay on the 4th floor if you have to stay at this hotel”
 of 5 bubbles beverlyhearn, 23 Aug 2016 | Read review
“Stay away from the elevators. Get a room on the top floor.”
 of 5 bubbles williamr452, 8 Feb 2016 | Read review
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