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Super 8 Cleveland

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Super 8 Cleveland
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40 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Phillips, Wisconsin
Reviewed 2 weeks ago

Host did not have English speaking skills. Room had a bad smell and the bathroom smelled so bad I couldn't use it, I had to go to the cafe next building over.

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Helpful?
Thank S1885VIrichardb
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. Please accept our sincerest apology for the inconveniences that you experienced during your stay with us. The management team reviewed your comment and have taken appropriate action to resolve such issues. We greatly appreciate your feedback, as it helps us to improve and provide a better experience...

Jackson, Michigan
Reviewed 2 weeks ago

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Helpful?
Thank 531manfredr
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Hammond, Indiana
Reviewed 2 weeks ago

The room was cozy, was 2 double beds. Had a funky odor, possibly from pets or just an old carpet. The internet sucked. Never worked hardly, front desk guy got it going, but it kept going out. Absolutely bad internet.

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Helpful?
Thank jillk164
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We are very sorry to hear that you did not have a completely satisfying visit at our property. Each of your comments have been addressed with the management team to ensure these issues are quickly remedied. Again, we appreciate your review, as you have...

Reviewed 3 weeks ago

We've had a bad run of hotels, and this one finally broke our bad streak. When we arrived the internet was down and we were very discouraged, but couldn't leave. The teller upgraded our room to a King and let us access the lobby internet to use wifi so I could work. The free breakfast came with oranges, hard boiled...

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Helpful?
Thank Jayden F
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Dear Valued Guest: Wow, thank you for the marvelous comments. We are thrilled that you were impressed by both our product and service. Our number one goal is to provide all our guests with a wonderful experience during their stay. We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards, The Team at Super...

Cleveland, Ohio
Reviewed 4 weeks ago

Do NOT stay here! First the staff doesn't care and barely says hello to you. Requested a smoking room, set up for a non smoking and had to move rooms. No ashtrays so back to the front desk. He didn't believe me that there wasn't one and walked back to my room and went directly into check. Of course, no...

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Helpful?
Thank princesserin1923
Reviewed 4 weeks ago

Almost always stay here when we come to town, location is good, price is right, rooms are well taken care of, staff is helpful and friendly. Not a luxury place, but we don't need that. very comfortable

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Helpful?
Thank Pratik J
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Dear Valued Guest: This is what we’re all about. We love our repeat guests and I can’t tell you how great it is to hear that you enjoyed your stay with us, once again. I’ll be sure to pass your wonderful comments to our team. Thanks for your continue patronage and we look forward to welcoming you back on your...

Ligonier, Pennsylvania
Reviewed 4 weeks ago

We stayed here because it was getting late and we were just tired and needed a place to spend the night, so I certainly wasn't expecting anything fancy! Our room was dirty, the bed was a rock, and the worst thing was in the morning there was NO hot water! I informed the front desk of this and he appeared...

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Helpful?
Thank Mary M
MasterkeyHotels, Marketing Agency at Super 8 Cleveland, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the inconveniences that you experienced during your recent stay with us. We assure you that this is not the usual standard of our service to our guests. This problem has been noted and passed on to the manager concerned to avoid any similar problem in the future. In the same time...

Elyria, Ohio
Reviewed 2 November 2016

Outside of hotel looked new and clean. The room on the other hand was small and looked old. Even though I didn't use the coffee pot in room it looked dirty. Speaking of coffee you could only get the complimentary lobby coffee from 6am-10am.

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Helpful?
Thank MikeD10
MasterkeyHotels, Marketing Agency at Super 8 Cleveland, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the inconveniences that you experienced during your recent stay with us. We assure you that this is not the usual standard of our service to our guests. This problem has been noted and passed on to the manager concerned to avoid any similar problem in the future. In the same time...

Cleveland, Ohio
Reviewed 28 October 2016

Front desk guy was busy talking on cell phone. The entire check in. Then the following day the check out guy was also. It was not hotel business related as they were talking in their foreign language. Tub didn't drain so I had to shower in water leftover from daughter's shower.

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Helpful?
Thank thomaseR7341OO
MasterkeyHotels, Marketing Agency at Super 8 Cleveland, responded to this review

Dear Valued Guest, Please accept our sincerest apology for the inconvenience regarding your staff experience about your recent stay with us. We assure you that this is not the usual standard of our service to our guests. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make...

Palatine, Illinois
Reviewed 15 October 2016

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Helpful?
Thank W3549TKlindac
MasterkeyHotels, Marketing Agency at Super 8 Cleveland, responded to this review

16 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Super 8 Cleveland

Address: 32801 Lorain Rd, I-80 Exit 152 Rt 10 Exit 480, North Ridgeville, OH 44039-3429
Region: United States > Ohio > North Ridgeville
Price Range: RM222 - RM359 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Cleveland 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Super 8 Motel Cleveland North Ridgeville Hotel North Ridgeville
Super 8 North Ridgeville
Super Eight North Ridgeville
North Ridgeville Super Eight
North Ridgeville Super 8
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Questions & Answers

Questions? Get answers from Super 8 Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Queen comes with fridge and microwave, better for families. King is perfect for busines man with desks with outlets.”
 of 5 bubbles 148jaydenf, 20 Nov 2016 | Read review
“Quiet on back side”
 of 5 bubbles marijaneb2016, 16 May 2016 | Read review
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