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Comfort Inn

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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423 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Villa Park, Illinois
Reviewed 23 July 2015

Typical Comfort Inn. Bed and pillows were comfy, room was clean, bathroom was fine. A/C was noisy on each startup but was not an issue. Did not use pool and tiny fitness center but everything looked clean. I was satisfied based on the price I paid.

Thank Darrell S
baymontconcord, General Manager at Comfort Inn, responded to this review

Darrell, Thank you for choosing to stay at our hotel. We know you could have picked another in the area and it is an honor you chose us. We are glad housekeeping is working hard and that your room was clean, and that you had a comfortable stay. We hope you will come stay with us again and we will...

Claverack, New York, United States
Reviewed 22 July 2015 via mobile

Stayed here for one night on our 6 night road trip. Recent renovation = well done. Room was beautiful, felt high end, and was super clean. Big tub and shower. Vanity and sink outside of shower/toilet room, which I like. Colors were great, even the artwork was nice. Pool was great. Relatively big, pretty warm. Nice clean hot tub. Pool...

1Thank Erin R
baymontconcord, General Manager at Comfort Inn, responded to this review

Hello Erin, Thank you so much for your wonderful review. We work hard to maintain the brand standards and it is great to see we must be doing something right. We are glad you like the renovation, and apologize for breakfast not meeting your expectations.We hope to see you again soon. Thank you, Greg

Chicago, Illinois
Reviewed 30 June 2015

I have been to this hotel (previously Baymont) for many years. I was was pleasantly surprised to see the new renovations. Very tasteful. Not to mention the staff as always very pleasant. Manager Greg... Went out of his way to help me with my mom in wheelchair To unload my car. In addition, Greg and staff were very accomadating. Will...

Thank Annettechicago
baymontconcord, General Manager at Comfort Inn, responded to this review

Annette, Thank you for the great review. We strive for excellance and are able to see that our hard work is paying off! We hope your Mom enjoyed her stay and that you at least got to relax a bit. We will see you again soon in a few months! Thank you, Greg M.

Reviewed 4 June 2015 via mobile

Very clean. Staff very friendly . Breakfast area immaculate, food ok not outstanding. The bed was too high had to leap to get on bed, seriously that was the only drawback. Pool area looked very nice although didn't get around to using it. Very quiet even though across from a hospital was not awakened by traffic or ambulances.

Thank Carol M
baymontconcord, General Manager at Comfort Inn, responded to this review

Carol, Thank you for your great review. We are glad to hear that our staff is working towards gaining your satisfaction, our breakfast attendant works hard to keep the breakfast area clean and in order. We hope that although too high, the bed was at least comfortable and you were able to get a good night's sleep. We do have...

Baltimore, Maryland
Reviewed 2 June 2015

Typically, this is a great hotel - but this time, the hot tub was down, the AC worked inefficiently, and the TV service was not what was promised. I'm hopeful for a better experience next time, and some compensation for the poor service.

Thank Gary C
baymontconcord, General Manager at Comfort Inn, responded to this review

Gary, We apologize for falling short of the standards we so highly strive to achieve. We normally aim for excellence, and will work very hard in the future to regain your satisfaction. Please talk to myself for compensation. Thank you, Greg M.

Reviewed 23 May 2015 via mobile

The gentleman at the desk when we checked in was great. And was there in the morning and when our car wouldn't start he was so helpful! Went above and beyond. Our room was very clean and coming from me a fellow hospitality manager I'm impressed.

Thank Lynette S
baymontconcord, General Manager at Comfort Inn, responded to this review

Lynette, Thank you so much for the stellar review! We strive to be as helpful and welcoming as possible, and by your review, it shows us we are on the right track. We hope to see you again soon! Thank you, Greg

Claremont, New Hampshire
Reviewed 7 April 2015 via mobile

Right off the interstate. Modern rooms and clean. Helpful friendly staff. Small parking lot for cars, big lot for trucks. Hot tub in pool area still broken, guess its been down for some time judging by other reviews.

1Thank Mark L
Greg M, General Manager at Comfort Inn, responded to this review

Mark L., Thank you for taking the time to write a review. We have just undergone a major renovation where they started from the third floor and everything from the bedding to the wallpaper to the carpets is brand new. We apologize for the hot tub being down. A part broke on the 4th and we have ordered it and...

Berthoud, Colorado
Reviewed 9 March 2015

We spent 2 nights here and were very happy with the staff. Jenna was particularly helpful when I canceled one of the nights and called back to add it again. On a sold out weekend, she worked out a double queen room for us when the online reservations had none available. I rarely sleep well the first night in any...

3Thank Paula M
Greg M, General Manager at Comfort Inn, responded to this review

Dear Paula, Thank you for your kind review. We strive for excellence and your review shows us we are working in the right direction. Our hotel has just undergone a complete renovation and everything is brand new, including now, luggage racks in all of the rooms. Thank you for taking the time to review Comfort Inn and we hope to...

Charleston, South Carolina
Reviewed 22 January 2015

Review collected in partnership with Baymont Inn & Suites
Thank Richard G
Pittsburgh, Pennsylvania, USA
Reviewed 22 January 2015

We stayed for a quick getaway and the hotel was nice but we were looking forward to the use of the hot tub. We were told at check-in that it was out of order and the clerk did not know when it would be working again. During our stay it was apparent that it wasn't available because bedding was stacked...

Review collected in partnership with Baymont Inn & Suites
Thank Sharon B

53 photos of this hotel

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07/05/2017 08/05/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated Comfort inn with many upgrades. The Comfort Inn(R) in Concord, OH is conveniently located off Interstate 90 and U.S. Route 44 near Mentor offers easy access to outdoor fun at Headlands Beach State Park, as well as: •Tri Point Medical Center •Geneva on the Lake •Ohio's Wine Region •SPIRE Institute Sports Complex •Lake Erie College Cleveland and world-class attractions like the Rock and Roll Hall of Fame, Progressive Field and First Energy Field are also a short drive away. Utilize guest laundry and enjoy amenities like: •Free WiFi •Indoor heated pool and whirlpool •Fitness center •Business center •Meeting rooms Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast, featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors. All guest rooms offer a 37-inch flat-screen television, hair dryer, microwave, refrigerator, iron and ironing board. Some rooms feature a desk, whirlpool, and in-room tea and coffee. Create your perfect stay at the Concord, Ohio Comfort Inn. Book now to experience a cozy room and all the amenities you need for an amazing stay that will feel just like home. ... more   less 

Additional Information about Comfort Inn

Address: 7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077-9176 (Formerly Baymont Inn and Suites Concord/Mentor)
Region: United States > Ohio > Lake County > Painesville
Price Range: RM390 - RM687 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Baymont Inn And Suites Concord/Mentor Hotel Painesville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
1 question
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Chicago, Illinois
8 months ago

See all questions (1)

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room NOT across from the hospital.”
Dawntravels73, 25 Feb 2017 | Read review
“Just ask the staff”
  • Directly across from TriPoint Medical Center
  • Queen Bed / Quiet and Peaceful
  • Updated & Secure Entry
charlesgk, 12 Feb 2017 | Read review
“This is more a less a roadside property so a room is a room”
WaysonL, 6 Feb 2017 | Read review
“we were given a newer room - not sure if they are all as nice as ours”
emanon1111, 21 Jan 2017 | Read review
“Ask for a room on the 3rd floor, it is the floor that is most quiet”
paulgG2935QE, 29 Sep 2016 | Read review
5 of 5
US$89* /night
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Prices are for 1 room, 2 adults
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