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Quail Hollow Resort, A Trademark Collection Hotel

388 reviews
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Traveller (55)
Room & Suite (24)
Dining (5)
Overview
  • Excellent20%
  • Very good31%
  • Average27%
  • Poor11%
  • Terrible11%
Travellers talk about
“quail”(34 reviews)
“breakfast buffet”(21 reviews)
“hot tub”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (388)Write a Review
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All reviewsquailbreakfast buffethot tubindoor and outdoor poolsate dinnergolf resortdowntown clevelandsaunagolfingfireplacewineriessoapsrefrigeratorfixturesrenovations
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1 - 5 of 386 reviews
Reviewed 4 days ago

had a great time at Quail Hollow last july,its close to the wineries and the hotel is very nice,the hotel restaurant is also very good and the price for food is great also,the breakfast is also good,overall it is a nice hotel,we will be back...More

Thank Jim M
Reviewed 26 November 2017 via mobile

When I was growing up in nearby Willoughby, Quail Hollow was a very swanky place. My husband booked us for three nights there over Thanksgiving, liking the looks of the fireplace and the bar. My relatives in Ohio all said the same thing about it:...More

Thank Melissa989
Response from Jennifer P, Sales Office Admin at Quail Hollow Resort, A Trademark Collection HotelResponded 27 November 2017

Thank you for your review, Melissa989. Feedback from our guests is the best tool we have to see how we can better serve you. Regarding the facility being old, I'm very happy to say that we are currently planning upgrades for our guest rooms as...More

Reviewed 26 November 2017

have a nice room,comfortable if have a vacation here...also have a very nice enviroment, and very peaceful..have a nice staff especially(MIKE) very kind person,helpful and have full of knowledge ..i fell like in 5 star hotel..very comfortable..More

1  Thank Din D
Response from Jennifer P, Sales Office Admin at Quail Hollow Resort, A Trademark Collection HotelResponded 27 November 2017

Hello, Din D and thank you very much for your review. I'm glad that you've been enjoying your time at Quail Hollow Resort. Please don't hesitate to to tell any of our staff members if there's something we can do to make your stay more...More

Reviewed 20 November 2017

Okay. Let's get this out of the way. This resort is in serious need of a refresh. Exhibit A: the undermount sink in our first guest room fell down while my wife was using it. Upon investigation, it looked liked a bracket had been lost...More

Thank Hoyaone
Response from Jennifer P, Sales Office Admin at Quail Hollow Resort, A Trademark Collection HotelResponded 24 November 2017

Hoyaone, Thank you so much for sharing your experience with us. The best way for us to improve is to hear directly from guests like you. This gives us an opportunity to celebrate our triumphs as well as fix any issues. You're 100% correct in...More

Reviewed 18 November 2017 via mobile

Had been going there for the past 5 years due to it being one of the few “full service” options in that area! Our entire block was recently notified that our large room block was being relocated due to renovations that would not be done....More

Thank WNYbonnie
Response from Jennifer P, Sales Office Admin at Quail Hollow Resort, A Trademark Collection HotelResponded 24 November 2017

Dear WNYbonnie, I'd like to extend a sincere apology regarding the issues you had during your last visit. We have come across some difficulties with a portion of our guest rooms being out of service and I'm sorry that this affected your experience. Please know...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Golf Course
Details
Price range
US$91 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (24)
Dining (5)
Pool & Beach (4)
Hotel & Grounds (43)
Bathroom (7)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lauriec425
3 September 2016|
AnswerShow all 5 answers
Response from CSCfromPA | Reviewed this property |
It took us less than an hour. I don't know where Lake Erie College is
0
Votes
adnerblou
15 June 2016|
AnswerShow all 4 answers
Response from Scott F | Reviewed this property |
No they did not.
0
Votes
James M
26 August 2014|
AnswerShow all 4 answers
Response from LynnMedina | Reviewed this property |
We did the beach and the Geneva area wine country.
0
Votes
Room Tips
"Rooms on the south side are quieter"
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"Just don't come"
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"Stay in the Main Hotel only!"
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"Do not accept the room with the window with a broken seal, lookimg at a large black peaked roof obscuring..."
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