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Holiday Inn Express Cleveland-Richfield

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Traveller (13)
Room & Suite (13)
Dining (4)
Ratings and reviews
  • Excellent42%
  • Very good37%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
2 Star Hotel
Welcome to the Holiday Inn Express Hotel & Suites Cleveland-Richfield. Located near Interstates 80 & 77, between Cleveland and Akron, our Richfield hotel is an excellent destination for both business and leisure travelers. Our Richfield hotel is near several businesses such as Charles...
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Location and contact
5171 Brecksville Rd, Richfield, OH 44286-9461
23.9 km to Hopkins Intl Airport View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (198)
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196 results
Traveller rating
78
73
27
11
7
Traveller type
Time of year
LanguageEnglish
78
73
27
11
7
Show reviews that mention
All reviewsroom was cleanpancake machinewould stay here againcuyahoga national parkoff the highwayfree breakfastcouple hoursreally enjoyed our stay hererock and roll hallone night staythe rooms were niceworkout facilitythe indoor pool areablossom music centerstaff was friendlyeasy accesshot tub
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1 - 5 of 196 reviews
Reviewed 6 days ago via mobile

We were a bit surprised, when we checked in, to see yellow tape and cones barracading off parts of the lobby. But everyone was nice and the room was very comfortable. The breakfast was very good. We wouldn't hesitate stopping here next time we come...More

Thank Diane H
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 3 days ago

Thank you for the four stars. Our lobby renovations will hopefully be complete by the fall. We appreciate your kind words. Janet

Hotel's Favourite
Reviewed 19 February 2018 via mobile

I've stayed at This hotel twice now and haven't been disappointed either time. From check-in the customer service was great. I was all checked in and into my room within a few minutes. The rooms were nice and clean and bedding was very comfortable as...More

Thank Tyler A
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 20 February 2018

Thank you very much for the five stars and kind words. I'm glad that you enjoyed your stay and will stay again. We are renovating and will be very beautiful when we are done. Thank you, Janet Wise

Reviewed 6 days ago via mobile

I knew the hotel was under renovation when i booked it so I wont take any points off for that situation. The beds were comfortable and room was clean and the breakfast was the usual free breakfast. There were no chain restaurants near the hotel...More

Thank Lucydale
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 3 days ago

I apologize for the guest laundry situation. We are replacing the machines. Thank you for the four stars and for staying with us. Janet

Reviewed 1 week ago

I am sure once renovations are complete it will be nice, but until then it is a dump and you should not have to pay the full price to stay there. Definitely better options in the area and will not be back due to this...More

Thank madjackbitzin
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 6 days ago

I apologize for the inconvenience of our lobby renovation. It will be completed soon.

Reviewed 6 June 2018

We found this HIE as a stop on our road trip. Location was convenient and it was not off our route. The lobby was in the middle of a remodel so the first impression is not great, but the room was clean and the shower...More

Thank TN_Traveling_Couple1
Response from HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-RichfieldResponded 6 June 2018

Thank you for the four stars during our renovation! I apologize for the inconvenience. Janet Wise

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (13)
Dining (4)
Pool & Beach (3)
Questions & Answers
Ask a question
BKexploreindiana
7 February 2018|
AnswerShow all 2 answers
Response from ohiop32 | Reviewed this property |
brecksville
0
Votes
Shana S
5 June 2015|
Answer
Response from HIExpressRichfield | Property representative |
Yes, we do have a couple of those on the main floor in a busy area by the pool and breakfast room. They are called Whirlpool Suites on our website.
0
Votes
Carl H
31 October 2014|
Answer
Response from HIExpressRichfield | Property representative |
Yes.
1
Vote
Room Tips
"don't stay here"
Read review
"Upper floor. The window systems are good. No traffic noise."
Read review
"Front desk is very accommodating, ask for list of nearby dining choices."
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"I would try to stay on a high floor if you can, away from the pool."
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