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Maui Sands Resort & Indoor Waterpark

Orbitz.comUS$115*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$119*
US$115*
US$119*
US$119*
US$115*
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Maui Sands Resort & Indoor Waterpark
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1,337 Reviews from our TripAdvisor Community

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Showing 1,336: English reviews
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Reviewed 3 days ago NEWvia mobile

My family and I stayed here for a birthday night celebration. We chose the smaller attraction for personal reasons, so for that we weren't disappointed. However, the place is relatively out of date and could benefit from a fresh coat of life. The layout of the hotel and arcades was definitely unorganized. Our A/C unit settings didn't work, it was...

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Thank Suzanne W
Concord, Ohio
Reviewed 2 weeks ago

My kiddies and I love water park hotels but alas, they are expensive. Enter Maui Sands with its incredibly cheap Groupon rates. I have been burned by the groupons before but this is really a great deal. We went for my son's birthday and got the family room with bunk beds for him and his friends (yes, they are a...

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2Thank cynthiavanjura
rinnes2017, Director of Sales at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear Cynthiavanjura: Thank you very much for telling us about your visit to the Maui Sands Resort & Indoor Waterpark in Sandusky, Ohio. It is always nice to hear from a satisfied guest. With overnight accommodations, indoor water park and on-site food services, we are ideal for a family getaway. Plus, our room rates are very family friendly. The water...

Arley, Alabama
Reviewed 4 weeks ago

We have stayed at many water parks in Sandusky, Maui sands gives good rates and have a very nice water park for the value. the hotel has had its difficulties in the past as we have stayed here many time. they have just hired a new management team and we could already see the changes start to take place for...

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1Thank koilt45
rinnes2017, Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear Koilt45: Thank you very much for telling us about your visit to the Maui Sands Resort & Indoor Waterpark in Sandusky, Ohio. We appreciate the opportunitty to host your family. We are also pleased that your stay was more enjoyable than in the past. Our improvements program is ongoing. We want to provide our guests with an enjoyable family...

Cleveland, Ohio
Reviewed 4 weeks ago

I was looking at the reviews and was skeptical about booking, but I'm glad we went. me and my 2 children enjoyed ourselves. They have a new owner and new management team. I heard they fired everybody back in December. That's probably why it got bad reviews. The staff were very nice and helpful. Our room and waterpark were clean,...

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1Thank catreser33
rinnes2017, Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear Catreser33: Thank you for telling us about your visit to the Maui Sands Resort & Indoor Waterpark in Sandusky, Ohio. We are very pleased you had an enjoyable stay with us. With one of the area's largest indoor water parks, overnight accommodations, eating facilities and two arcades, the resort is ideal for families looking for fun! We also appreciate...

Eastlake, Ohio
Reviewed 4 weeks ago

We have stayed here twice. Our first visit was in March of 2016, our second one was this past weekend. We celebrated our daughter's 10th birthday and had a great time! There was a huge improvement from the last time we stayed there! We will definitely return. My only complaint was that the water park didn't open until 11:00 am.

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Thank pittsteel13
Reviewed 17 April 2017 via mobile

Less than pleasant stay. We got our room, a family suite with bunk beds and a king size bed. Took the elevator up and was excited to start our stay. Upon putting our bags down on the ground, a tiny mouse scurried across the floor...over my foot and then under one of the bunk beds! We collected our bags and...

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3Thank Becky R
Alma, Michigan
Reviewed 8 April 2017 via mobile

This place is nice, but how they have the set up is little messed up, it has more than one floor but some area's have no elevator only stairs. Only half of the water slides where working, the game room is a nice long walk to get to. The breakfast buffet is way over priced for the quality of the...

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Thank Smith223
rinnes2017, Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear Smith223: Thank you for telling us about your visit. Feedback from our guests will help us make the resort better in the future. The resort consists of two wings. The four-story main wing provides elevator service. The Cabana wing ihas two floors and does not have an elevator. We apologize for the inconvenience. We are sorry the entire water...

Parma, Ohio
Reviewed 7 April 2017 via mobile

this place is so gross!!! kiddie pool area didnt open on time and that was the main thing we went for. Rooms smelled, no stopped in tub, outlets not covered. I called management 5xs since we left and emailed and no return anything! Everytime they post of facebook new deals I comment and say dont go, well now they blocked...

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1Thank meehan1122
rinnes2017, Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear meehan: Thank you for telling us about your visit to the resort. We are very interested to know about our guests' visit. We are very sorry you had such a disappointing visit. Most of our guests have an enjoyable stay and many of them visit with us again in the future. We also apologize that you were not able...

Cleveland, Ohio
Reviewed 3 April 2017

I have seriously never seen anything so ghetto in my life. This is nothing like Kalahari. People screaming in the hallway, 10 minute waits for the elevator, the rooms were dirty, furniture is rickety, bugs in the room. The pool water was cloudy and the lifeguards were paying no attention to the kids in the water. There were no clean...

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8Thank Lisa N
Reviewed 3 April 2017 via mobile

I made my reservation online, and had receipt. When I went to check In we were told we didn't pay although my receipt showed payment. The manager just stared at us like we were lying. He was rude. He told me to show him a bank statement, as if the receipt wasn't enough. After only taking so much attitude, I...

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5Thank Caseyt412
rinnes2017, General Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear Caseyt412: We are very sorry for your inconvenience while your were at the resort. We want all of our guests to have a pleasant stay with us. The majority of our guests have an enjoyable experience and many are repeat customers. We also apologize for the misunderstanding with your credit card. We did not have any confirmation of your...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
See the Difference a trip to the Maui Sands Resort and Indoor Waterpark can be. You'll experience the little touches that you'd only find in any Hawaiian home. And always, the warmth of a smile, because once you're here, you're family. When you compare the value you'll receive at the Maui Sands Resort against the area's other lodging choices you'll be proud to call Maui Sands home. ... more   less 

Additional Information about Maui Sands Resort & Indoor Waterpark

Address: 5513 Milan Rd, Sandusky, OH 44870-5858 (Formerly Maui Sands Hotel)
Region: United States > Ohio > Sandusky
Price Range: RM471 - RM1,027 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Maui Sands Resort & Indoor Waterpark 2.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Maui Sands Resort & Indoor Waterpark Sandusky, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Maui Sands Resort & Indoor Waterpark staff and other travellers.
14 questions
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Questions? Get answers from Maui Sands Resort & Indoor Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the King Suite on the side away from the water park! gets a bit warm on that side!!”
koilt45, 27 Apr 2017 | Read review
“Bring Antibiotics.”
181lisan, 3 Apr 2017 | Read review
“If you plan on utilizing the water park, CALL to make sure it will be OPEN during your stay BEFORE you book the room!”
Lilspinster, 5 Sep 2016 | Read review
“Not to far from amusement park”
roxxig2016, 30 Aug 2016 | Read review
“Do not let them put you in the rooms that is located near the Arcade! They smell really Bad plus rats!”
317deannad, 29 Aug 2016 | Read review
5 of 5
Orbitz.com
US$115* /night
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Booking.comUS$119
TripAdvisorUS$115
Expedia.comUS$115
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Prices are for 1 room, 2 adults
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