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I read the reviews, so I wasn't expecting the best, but I wan't expecting it to be this awful for the prices they're charging! I am not one to leave poor reviews or one to consistently complain about minor or stupid things. I am not...More
4 Thank Nana4766
Response from rinnes2017, Public Relations Manager at Maui Sands Resort & Indoor WaterparkResponded 2 September 2017
Dear Josphine A:
We are very sorry you were disappointed with your visit to the resort. Our goal is to provide our guests with an enjoyable stay that includes clean and comfortable accommodations.
We are also sorry all of our Team Members were unable to...More
Well we had checked in went to our room first there were raisins on the floor from there it just spiraled into nastiness. From having bugs on the curtains to having one crawl on me in the bed. We caught it and it was still...More
2 Thank Valley C
Response from rinnes2017, Director of Sales at Maui Sands Resort & Indoor WaterparkResponded 5 September 2017
Dear Valley C:
We are sorry you were disappointed with your visit to the resort. We want all of our guests to have an enjoyable stay with clean and comfortable accommodations.
All of our rooms are cleaned and inspected before being assigned to a guest....More
I wouldn't be concerned with the negative reviews of the property I have been in the hospitality business over 27 years including restaurants and hotels major chains this place started out as a holiday inn and was added on to approximately three times to the...More
4 Thank Dan P
Response from rinnes2017, Director of Sales at Maui Sands Resort & Indoor WaterparkResponded 8 September 2017
Dear Dan P:
Thank you for your endorsement.
Glad to hear you had an enjoyable stay.
We also appreciate the kind words about Angie. She does a wonderful job and is always very kind and helpful to our guests. We expect all of our Team...More
I had the worst time with reservations. I made my reservations in the beginning of March, gave them a card to charge the deposit. About a week later, I noticed that the card wasn't charged. I called back and they told me that I didn't...More
Response from rinnes2017, Director of Sales at Maui Sands Resort & Indoor WaterparkResponded 15 September 2017
We are very sorry you were disappointed with your visit to the resort. We want all of our guests to have an enjoyable stay.
Your kind words about Angie and the front desk team are greatly appreciated. We want all of our Team...More
Avoid hotel at all costs do not stay here Hotel was old,outdated, we tried to find our room and had to walk through construction because front desk did not give good directions and a map they gave us did not list our room.They were trying...More
US$115 - US$264 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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