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Hilton Garden Inn Cincinnati/Sharonville

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Hilton Garden Inn Cincinnati\/Sharonville
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338 Reviews from our TripAdvisor Community

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Showing 328: English reviews
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Cinncinatti, United States
Reviewed 2 weeks ago

I stayed in a king suite. It was affordable for what we got I believe. I did not like how there was no mattress protection on the fold out sofa and only a sheet. I had children sleeping here and feared one might have an accident. I did not like how the suite had no door to separate the bedroom...

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Helpful?
Thank stephaniefV3158TW
Baltimore
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017

We enjoyed a wonderful stay at this Hilton. All staff were attentive to our needs. The room was modern and clean. Beds felt great. There aren't a lot of restaurants in the vicinity, but it's right next to 75, so it is easy to get to other areas with restaurants.

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Thank Jonathan B
About Hotel's Favourite Review
Scott W, General Manager at Hilton Garden Inn Cincinnati/Sharonville, responded to this review

Thank you for giving us such a glowing review. We appreciate it! Hope to see you again on your next visit to Cincinnati.

Reviewed 2 weeks ago

Stayed 2 nights. Very nice friendly staff. We drove in from Michigan and when I called to secure late arrival, Chase at the front desk was informative and very professional. Our room was very clean and comfortable. We will stay here again while visiting the Cincinnati area.

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Thank Sheri S
Sharonville, Ohio
Reviewed 3 weeks ago

We were pretty disappointed with the noise in the hotel. You can hear people in the hallway like they were right there in the room with you. The pool was foggy and yucky looking and the spa had residue all around the edges. The people that work were very nice to us. That was the best part of our stay...

Review collected in partnership with Hilton Garden Inn
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Thank Erin K
Scott W, General Manager at Hilton Garden Inn Cincinnati/Sharonville, responded to this review

Thank you for taking the time to review our hotel. We appreciate the kind comments concerning our staff. We are truly sorry about the condition of the pool and the noise you experienced. We have corrected the issue with the pool. We hope you will give us another chance on your next visit to Cincinnati.

Aurora, Indiana
Reviewed 4 weeks ago

We were very impressed with the look, decor and cleanliness of the common areas and the room but were less than satisfied with the service and breakfast. Our stay was almost 2 weeks ago and we still haven't resolved the billing error. There was a slight hiccup as we were being checked in but it wasn't too bad. The next...

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Thank Lisa G
Cincinnati, Ohio
Reviewed 4 weeks ago

I was provided great customer service people was very friendly I would strongly reccomend this hotel to anyone who would need reccomendation. The hotel was extremely clean and friendly. The check in was fast and quick

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Thank Yvone C
London, United States
Reviewed 4 weeks ago

My family stayed at the Hilton Garden Inn during a volleyball tournament weekend. The hotel was clean as was our room and the pool! We had the Bed & Breakfast deal, couldn't have made a better choice, the breakfast staff were amazing and the food was delicious!

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Thank jacquelinepI9033YN
New Baltimore, United States
Reviewed 5 weeks ago

Excellent appearance, cleanliness, staff and overall experience. This is the third year my family has stayed at this hotel and we will continue staying there each year for the convention. Top quality hotel ..close to everything and a good family experience.

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Thank davidsU8316DD
Round Lake, Illinois
Reviewed 5 weeks ago via mobile

I was in town and stayed here at the recommendation of our Sales Manager. The hotel is very conveniently located. The staff is terrific. The rooms are very clean and large. This is a very nice hotel. I highly recommend this place if you are here.

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Thank KMCKYCarlson
Noblesville, Indiana
Reviewed 6 March 2017

Got there early on a Friday afternoon, having called ahead for early check-in. They had everything ready to go, and were extremely helpful. Happy to oblige us. Everything when quickly and smoothly. The room was very clean and spacious. The bed was comfortable, and the bathroom was also clean and well-appointed. Checked out Saturday morning, and had no problem. The...

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Helpful?
Thank JoshuaMelton77
Scott W, General Manager at Hilton Garden Inn Cincinnati/Sharonville, responded to this review

Thank you for your review of our hotel. It is nice to hear when we do things right. We truly appreciate your comments. At Hilton Garden Inn's we do charge for our breakfast, in addition to the buffet we offer a full cooked to order breakfast in our Garden Grille. Again, thank you for your comments.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Deluxe accommodations, friendly service and a relaxed atmosphere await our guests at the Hilton Garden Inn Cincinnati/Sharonville hotel. Certain to please the busy executive or leisure traveler are our array of special amenities including complimentary high-speed Internet access with secure PrinterOn(R) remote printing, in-room hospitality center with microwave/refrigerator/coffee maker, two phones with voice mail, large work desk with desk level outlets/ergonomic chair, complimentary HBO(R), complimentary USA Today(R) each weekday morning, heated indoor pool/whirlpool/fitness center, and a 24-hour complimentary business center.The Hilton Garden Inn Cincinnati/Sharonville, Ohio hotel offers 1,400 square feet of meeting space that accommodates up to 90 people as well as catering services. We offer the Garden Grill(R) restaurant serving freshly prepared breakfasts and dinner. The Pavilion Pantry(R) has a selection of refrigerated, frozen, and microwaveable packaged items perfect for in-room preparation. When guests of our Sharonville, OH hotel are ready for after work relaxation or some fun during a weekend getaway - the indoor pool and fitness center are available. Golf and jogging trails are nearby as are a variety of shops. ... more   less 

Additional Information about Hilton Garden Inn Cincinnati/Sharonville

Address: 11149 Dowlin Drive, Sharonville, OH 45241
Region: United States > Ohio > Sharonville
Price Range: RM484 - RM863 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cincinnati/Sharonville 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hilton Garden Cincinnati/Sharonville Hotel Sharonville
Hilton Sharonville
Sharonville Hilton
Hotel Style:
#4 Family Hotel in Sharonville
#5 Business Hotel in Sharonville
#6 Romantic Hotel in Sharonville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cincinnati/Sharonville staff and other travellers.
1 question
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Cincinnati, Ohio
over a year ago

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Questions? Get answers from Hilton Garden Inn Cincinnati/Sharonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is close to I 75 and you hear a little bit of the traffic but nothing out of control.”
travelagentL, 17 Oct 2016 | Read review
“Just make sure air unit not down near your window.”
408tracyp, 20 Jul 2016 | Read review
“Top floor is the most quiet.”
636firstnamel, 14 Jan 2016 | Read review
“I had a 2nd floor room, which was quiet and clean!”
ChrisK478, 10 Nov 2015 | Read review
“Can you get far away from the road noise????”
joepO8164JK, 28 May 2015 | Read review
5 of 5