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Hampton Inn Cleveland Solon

489 reviews
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Traveller (31)
Room & Suite (12)
Dining (2)
Overview
  • Excellent65%
  • Very good26%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Cleveland Solon
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (489)Write a Review
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All reviewslonghorn steakhousemovie theatercomfortable staythe entire staffoatmealthe hotel is cleanbusiness tripbusiness travelerbreakfast staffgreat place to stayexcellent staywould highly recommend this hotelcomplimentary breakfastfitness centerfresh fruitfront desk staffeasy access
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11 - 15 of 481 reviews
Reviewed 14 November 2017

Hotel and personnel were good. My only complaint is that other guest's rooms were next to our rooms. We were a group of 12-13 10-yr-old hockey players (mostly boys) with families. Instead of putting us all together with no other guests in between, nearby guests...More

Review collected in partnership with Hampton
Thank donnamH5624ZX
Response from GM_Terry_Herman, General Manager at Hampton Inn Cleveland SolonResponded 11 December 2017

Hi donnamH5624ZX. Thank you for sharing your experience at my hotel. We do our very best to place groups together to minimize disturbance to other guests who are visiting us. Unfortunately, this is not always possible due to some guests changing their plans (extending their...More

Reviewed 2 November 2017

This hotel ranks among the best that I've stayed at and at a price far below many.. Ease of access is good and signage is adequate. The staff is truly courteous, friendly and helpful. I'm a repeat guest and will keep coming back.More

Review collected in partnership with Hampton
Thank G6354MMrogers
Response from GM_Terry_Herman, General Manager at Hampton Inn Cleveland SolonResponded 3 November 2017

Hi G6354NNrogers. Thank you so much for the 5-Star rating!! I read your review this morning to my team and they truly were pumped! I am very glad everyone has taken excellent care of you each time while visiting us in Solon. Your comments are...More

Reviewed 28 October 2017

This location is very good. The front desk staff were very pleasant, friendly and knowledgeable of the area. The hotel is very clean and neat. The room was excellent. The location was very easy to locate and accessible to the highway. Great value for the...More

Review collected in partnership with Hampton
Thank edwardbL7316XP
Response from GM_Terry_Herman, General Manager at Hampton Inn Cleveland SolonResponded 1 November 2017

Hi edwardbL7316XP. Awesome to hear that my team took excellent care of you during your stay! Friendly people that truly care coupled with impeccably maintained accommodations - that is what we are all about. Any chance I can gain some insight from you on what...More

Reviewed 25 October 2017

My husband and I stayed at this hotel in October 2017. It needs a major overall. Staff is small and housekeeping can't keep up with the volume. It was dirty. There are plenty of other hotels in the area. We will be staying at another...More

Review collected in partnership with Hampton
Thank janef708
Response from GM_Terry_Herman, General Manager at Hampton Inn Cleveland SolonResponded 1 November 2017

Hi janef708. Thank you for sharing your thoughts. I am concerned that you were not pleased with the cleanliness of my hotel - this is something that we take great pride in. While it is true that we will be undergoing a full renovation of...More

Reviewed 25 October 2017

We reserved a room that could accommodate three adults and two children. When we arrived late at night, we were told that the hotel never had a room that could accommodate our party - no rollaways, so sofa beds, not even a cot. I would...More

Review collected in partnership with Hampton
Thank Laura L
Response from GM_Terry_Herman, General Manager at Hampton Inn Cleveland SolonResponded 1 November 2017

Hi Laura L. Thank you for sharing your experience concerning your stay at my hotel Laura L. As you can imagine, I was disappointed that we fell well short of your expectations. I have to admit that I was surprised by your response. It is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$120 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$120 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (31)
Room & Suite (12)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
morah
28 October 2015|
AnswerShow all 5 answers
Response from Jenilee T | Property representative |
Hello Morah. Thanks to Bob K, DaPon78 and Cowellboy for contributing answers to your question, as well as staying at my hotel. It is sincerely appreciated, As they stated, we do have an indoor pool that was completely... More
0
Votes
20009SteveR
12 November 2014|
AnswerShow all 4 answers
Response from Jenilee T | Property representative |
Hello 20009SteveR. Thanks for reaching out concerning our hotel. We changed this policy back in May of 2013 and have been referring guests to our sister property in Beachwood, Ohio (10 minutes away). There are local... More
0
Votes
Kristen Y
29 June 2014|
Answer
Response from Jenilee T | Property representative |
Hi Kristin Y. We do not have a bar or restaurant located on site, but we are directly next door to a Longhorn Steakhouse where our guests receive 10% their meal purchases. They do an excellent job and take excellent care... More
0
Votes
Room Tips
"Away from the elevator"
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"The breakfast area has two sections; you need to go around the corner for cereal, yogurt, and waffles."
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"Opt for rooms with facing the rear of the hotel, if given an option!"
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"Choose the top floor"
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