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Extended Stay America - Cincinnati - Springdale - I-275

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Traveller (7)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent37%
  • Very good23%
  • Average10%
  • Poor10%
  • Terrible20%
Travellers talk about
“quiet area”(2 reviews)
“other hotels”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Additional information
Offers from Extended Stay America - Cincinnati - Springdale - I-275
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Cincinnati - Springdale - I-275
Special Offer: Save up to 10% TODAY!
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (30)
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Traveller rating
11
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LanguageEnglish
11
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All reviewsenjoy staying herequiet areaother hotelsroom was cleanchandrastovepetsamenities
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1 - 5 of 29 reviews
Reviewed 3 days ago via mobile

Honestly wasnt sure after reading some of the reviews..but the room was very nice. I arrived late at night after traveling all day the front desk was very prompt and kind. Hot shower, clean sheets, comfortable bed. I did not feel "unsafe" as some people...More

Thank Shawn A
Response from 00esa, Manager at Extended Stay America - Cincinnati - Springdale - I-275Responded 3 days ago

Shawn, our thanks for reviewing your stay at Extended Stay America. We are delighted to read you were impressed with your room and that you found us to be a good value. Thank you again for all of your great feedback, and we look forward...More

Reviewed 6 days ago

My visit was a year ago so things may have changed but when me and my family got there, the bedsheets under the main cover werent too clean and I felt very uneasy about staying there. We got in late at night and only needed...More

Thank LetsB-out
Response from 00esa, Manager at Extended Stay America - Cincinnati - Springdale - I-275Responded 5 days ago

Thank you for taking time to write a review of our hotel. We apologize for the inconvenience you encountered while you were here. Please be assured that our housekeeping team is working very diligently to ensure all the procedures are being followed thoroughly. The safety...More

Reviewed 1 week ago

When my husband arrived to the hotel the parking lot was so dirty. There was over 200 cigarette butts all over the ground. When I walked into the lobby it smelled really bad.. My husband ask the person can He see the room before He...More

Thank Maddylove45
Response from 00esa, Manager at Extended Stay America - Cincinnati - Springdale - I-275Responded 1 week ago

Please accept our apologies for your unpleasant experience during your check-in. The cleanliness of our hotel is a key priority, and we are very sorry your room fell short of expectations. We are working with our housekeeping department to tighten procedures and to make sure...More

Reviewed 2 May 2018 via mobile

First off arrived at 4 in the morning and was contacted by the manager beforehand about maybe having book two rooms was told that it would be cancel and I also notified her that I would be in after midnight. Which I've done many times...More

Thank Mandy B
Response from 00esa, Manager at Extended Stay America - Cincinnati - Springdale - I-275Responded 4 May 2018

Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

Reviewed 3 March 2018 via mobile

Always a nice place to stay. Staff is very friendly and always polite. I will come back soon. Fresh coffee with in the morning is great. It’s a good night sleep. Checking in is easy and fast. Always have extra towels in the room when...More

Thank Cheryl D
Response from 00esa, Manager at Extended Stay America - Cincinnati - Springdale - I-275Responded 3 March 2018

Cheryl, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$73 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$73 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (7)
Room & Suite (5)
Dining (1)
Questions & Answers
Ask a question
Kim C
13 July 2017|
Answer
Response from Sharon S | Reviewed this property |
The question is coming back to the person, me, that wrote the review. Call Extended Stay directly to find out the question.
0
Votes
Rick F
23 June 2016|
AnswerShow all 4 answers
Response from Mrs_Tina | Property representative |
I would like to thank you for your question. We have 12 designated pet rooms out of 126 rooms to choose from.
0
Votes
Room Tips
"Drive up to your door!"
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"Rooms are not good. Very cramped. I am not recommending the hotel itself."
Read review
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