Had an overall great experience! From the beginning to end! Great customer service and beautiful hotel! Love the stairs in the middle. Makes it feel just like home. They welcomed our group and made us all fell welcome
Traveling with triplets is never easy but this hotel made our stay easy. It was conveniently located off the highway but it was very quiet. Staff made check in go smoothly and quickly. Gave us a 1st floor room so we didn't have to lug out luggage plus kids up an elevator. Room…
Clean and quiet. The room is very clean. Had no issues. The breakfast area is bigger. The quality of the food was good. Warm bagels with eggs. Fresh fruit with pine apple. Kept bananas and cookies in the lobby. Along with pitchers of water. Easy in and out.
We choose this hotel because it had a good rating and a hot tub. However the spa was not in working order,and no attempt to compensate us for the inconvenience. The room was clean and nice but the bed was very hard. The staff was nice, easy check in /check out
Check in was a minor interrogation process. Afternoon employee quizzed me about my inquiry about pool hours. Asked me who was coming with me.”Are they your kids?” “Because we don’t allow other kids”! Continued to lecture me about pool parties. All I wanted was one room with…
"Rooms upstairs are better than first floor for noise level"
"I have no tips"
"Call ahead if you would like certain rooms."
"Bring ear plugs"
"Long hallways -- good to be near the parking lot door or bank of elevators."