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Cleveland Marriott East

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273 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Clarence, New York
Reviewed 1 week ago

I stayed here last weekend for a hockey tournament. First of all, I was guaranteed a double room, and they put me in a king with a sofa bed (claimed that was all they had left). It was like the Seinfeld episode - they know how to take a reservation but not how to keep a reservation. Then, at about...

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Helpful?
2Thank Veronica V
Reviewed 3 weeks ago via mobile

Service food and location delivers, it's just the overall hotel and rooms are just too old and feels used /worn down / dirty even when it's not.. Personally I prefer to stay at other options even if it means a downgrade and not taking advantage of my spg platinum membership. (Merged account with Marriott last month) Now I use Hotel...

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2Thank Marco Z
Rindge, New Hampshire
Reviewed 3 weeks ago via mobile

I've stayed at this Marriott several times, it's my hotel of choice when visiting Cleveland on business. Excellent lobby as soon as you walk in. The service is always good, the in hotel restaurant food is great, and the classic Marriott rooms are comfortable. I'll be back!

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Thank Drew S
Rochester, Michigan
Reviewed 3 November 2016

Our team had excellent weekend while staying at this hotel. Polly, the Sales Manager was attentive to our groups needs. She assisted with organizing meeting rooms for team meals and socializing. She went above and beyond to make sure we were all well taken care of. When she heard by daughter was not feeling well she sent up a bowl...

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Thank Jennifer K
Ohio
Reviewed 31 October 2016 via mobile

Stayed for a quick night on our way south. Room was clean & comfortable- great location. Michael at the bar was excellent, very attentive & entertaining. Would highly recommend and hope to stay again soon

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Thank Imissthesun
Cherry Hill, New Jersey
Reviewed 18 October 2016

Away for business, and I usually stay at a competitors location. Decided to try this new location based on a coworker's referral. Felt very up-scale in comparison to the other hotel I was staying at in the area. Beautiful entrance, nice restaurant/bar, great on-site food options. Though I didn't utilize the fitness area, it seemed very nice as well. The...

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Thank Heather W
Aurora, Ohio
Reviewed 15 October 2016 via mobile

I stayed at the Cleveland Marriott East for the first time in a few years. The hotel is still clean and bright, the rooms were clean and comfortable and the people were outstanding. This starts at the front desk and continues to the maids and the concierge lounge. I continuously felt like a valued customer.

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Thank Mikeshy
Reviewed 13 October 2016

Very nice Marriott in a good location. The room and hotel were both very clean. The employees were all very friendly. As far as Marriott hotels go, it was what you expect and did not disappoint. I wouldn't hesitate to stay here again.

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Thank Thomas S
Reviewed 26 September 2016

I stayed here 2 weekend nights for a wedding in mid-September. I was worried when I saw that there were 4 wedding parties spending the night - but there was plenty of room for everyone to feel like they had their own space. The bar is huge with lots of space to accommodate an after party and pre-wedding cocktails. The...

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Helpful?
Thank Laura V
David R, General Manager at Cleveland Marriott East, responded to this review

Hello Laura, Thank you for the nice review. On behalf of our team we appreciate your patronage and look forward to seeing you and your family in the future.

Washington DC, District of Columbia
Reviewed 20 September 2016

Nice, clean, and comfortable hotel, with friendly staff. Just beware of Taxi scam; when requesting a cab through the front desk, make sure you get an official Taxi with a meter, not a private driver, referred by the front desk staff!

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Helpful?
Thank Abasourdix A
David R, General Manager at Cleveland Marriott East, responded to this review

Thank you for taking the time to write a review. I am pleased that you enjoyed the service provided by our hotel team. The front desk does provide recommendations for private drivers, taxi and off course Uber is available in our area. Please contact me at david.rosenberg@marriott.com to provide further details regarding the private driver. Many thanks, David Rosenberg

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
RiverCity Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cleveland Marriott East ideally located in the Chagrin Highlands corporate community is perfect for Midwest regional meetings and corporate events. Business and leisure travelers alike appreciate our close proximity to the University Hospital, Rock and Roll Hall of Fame and the fabulous Beachwood area shopping. ... more   less 

Additional Information about Cleveland Marriott East

Address: 26300 Harvard Rd, Warrensville Heights, OH 44122-6146
Region: United States > Ohio > Warrensville Heights
Price Range: RM347 - RM1,009 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott East 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott East staff and other travellers.
3 questions
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Old Bridge, New Jersey
1 month ago
Lexington, Kentucky
over a year ago

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Questions? Get answers from Cleveland Marriott East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter not near the elevator or ice machines”
 of 5 bubbles monpetitchoux, 12 Sep 2016 | Read review
“Room 307 best room in the place! :-)”
 of 5 bubbles DVBerwyn, 27 Jul 2016 | Read review
“There are lots of entry and exit areas on first floor. I would choose a higher floor. We were on fourth - perfect”
 of 5 bubbles mrslemon, 24 May 2016 | Read review
“away from the interstate”
 of 5 bubbles 522DavidS522, 19 Jan 2016 | Read review
“High Floor Corner”
 of 5 bubbles Dealmaker, 28 Nov 2015 | Read review
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