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Cleveland Marriott East

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286 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Reviewed 8 October 2014 via mobile

It's been 15 years since I last visited this location. To my surprise the area has changed quite a bit. The hotel is easy access from the highway and convenient to downtown Cleveland. There is plenty of shopping in the area as well as a few stores that were just across the parking lot. There are also a few restaurants...

Thank B0nM
Reviewed 29 September 2014

We selected the Marriott East because it was in the area of town convenient for us. Big hotel, heavily used by business visitors. Price high for value received. I took a concierge floor, but forgot to ask to be on the same floor as the concierge suite. it took trips up and down the slow elevator to access which was...

Thank Hummus
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear Hummus, I wanted to personally apologize that you did not completely enjoy your stay with us. I will be sharing your comments with our operation's managers so we can fine tune this for our future guests. I am glad to see that you did enjoy the lobby, restaurant, and Starbucks amenities. We hope to host you again in the...

New York, New York, United States
Reviewed 25 September 2014

We stayed here for a wedding and were continually impressed by the Marriott East's wonderful and helpful staff! One staff member in particular stood out - John Paul on the night shift at the front desk. He was so accommodating and willing to help and truly made our stay an excellent experience. Thank you Marriott East for an excellent experience!

Thank Lauren B
Wayne, New Jersey
Reviewed 18 September 2014

requested for double room, got one king bed with pull out sofa which was very uncomfortable. they said no other room is available. the lobby looks great, starbucks on the premises is a plus. refrigerator is only available upon request, and was not properly cleaned. the place is far from the city center, where our conference was held, car rental...

Thank pippinllanes
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear pippinllanes, I wanted to thank you for taking the time to share your visit at the hotel. I will being reviewing your comments with our operation's teams. We strive every day for excellence, and "adequate" makes us want to work harder. If there is anything further that you may want to discuss, do not hesitate to contact me directly....

Calgary, AB
Reviewed 10 September 2014

We visited this area for a wedding and we were quite impressed at the area. This is a typical Marriott property, however, the staff were very warm and even though I typically find the styling of Marriott's a little too traditional for my taste, I thought it was a great place to stay. We stayed on a wedding rate, so...

Thank stephywong
Chicago, Illinois
Reviewed 9 September 2014

Had a short but very pleasant stay with family at this Hotel. Hotel Room was good and had clean sheets and towels. Got free B'fast voucher for my other family member and receptionist was nice and greetful.Overall I enjoyed my stay here

Thank travel_guy_bangalore
Reviewed 8 September 2014

Stayed two nights for a hockey tournament and was very pleased. Hotel accomodating for schedule changes and late check out. Property was beautiful and rooms comfortable - we watched football in a lobby seating area which mimiced someone's living room with seating for 6 surrounding a nice flate screen tv - I loved the more intimate seating in the large...

Thank Diana S
Reviewed 3 September 2014 via mobile

I was there at the end of August for my daughter's birthday. I called almost everyday that week to request early check in and was told to call back closer to the date but the earliest time they could get me in was 12 that day ..which was a Saturday. I called Saturday morning talk to a front desk guy...

Thank ss4u1212
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear ss4U1212, I wanted to personally apologize that we were unable to honor your request for an early arrival on the day of your reservation. In looking back at it, we were limited with our Concierge Suites available that day and were unable to completely clean the suite timely after the late check out by the prior guest. I am...

Youngstown, Ohio, United States
Reviewed 24 August 2014 via mobile

We stayed one night after attending a football game. The staff was very friendly The room was spacious and clean with a very comfy king size bed! The breakfast buffet was good with a lot of choices. The lobby was beautiful with a relaxing water fountain. Would stay again!

Thank Kathy P
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear Kathy P, Thank you for taking the time to post about your recent stay with us. I agree that the water feature is very soothing and relaxing. I am so glad to hear that you enjoyed your weekend, and we look forward to hosting you again. Thanks again, Bryan

Atlanta, Georgia
Reviewed 19 August 2014

Stayed in a king concierge level room which was very clean and comfortable. Our room got a little warm from the afternoon sun, called the front desk and service had our room cooled in under 30 minutes. Very responsive. There is a restaurant on site as well as plenty others within walking distance or a short drive.

Thank GeorgiaAugusta

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  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
RiverCity Grille
Cuisines: Bar, Pub, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Cleveland Marriott East ideally located in the Chagrin Highlands corporate community is perfect for Midwest regional meetings and corporate events. Business and leisure travelers alike appreciate our close proximity to the University Hospital, Rock and Roll Hall of Fame and the fabulous Beachwood area shopping. ... more   less 

Additional Information about Cleveland Marriott East

Address: 26300 Harvard Rd, Warrensville Heights, OH 44122-6146
Region: United States > Ohio > Warrensville Heights
Price Range: RM437 - RM1,020 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott East 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott East staff and other travellers.
3 questions
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Old Bridge, New Jersey
5 months ago
Lexington, Kentucky
over a year ago

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Questions? Get answers from Cleveland Marriott East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor, such as room 838”
 of 5 bubbles stalkinghorse, 31 Jan 2017 | Read review
“Ask for a room away from the elevators.”
 of 5 bubbles 812MichaelD, 26 Jan 2017 | Read review
“Rooms on the corners seem to have smaller windows”
 of 5 bubbles MPC9, 11 Dec 2016 | Read review
“Quieter not near the elevator or ice machines”
 of 5 bubbles monpetitchoux, 12 Sep 2016 | Read review
“Room 307 best room in the place! :-)”
 of 5 bubbles DVBerwyn, 27 Jul 2016 | Read review
5 of 5