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Fairfield Inn & Suites Columbus Polaris

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Fairfield Inn & Suites Columbus Polaris
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164 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Titusville, Florida
Reviewed 2 weeks ago

Fairfield Inns and Suites are at the lower end of Marriott properties but most are nice. This hotel was very nice. The room was complete with a sofa, king bed, microwave and mini fridge. The location near I-71 exit 121 was just right. It was in an office park setting but close to restaurants and shops. Breakfast could have been...

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Helpful?
Thank Ben T
Creighton, Pennsylvania, United States
Reviewed 4 weeks ago

The location was easy to find and there was plenty of parking. Check in was easy and the lady at the front desk was nice. We stayed on the 3rd floor, room 304. It was nice that we were away from the elevators. The room was clean and fairly modern. The shower had plenty of hot water, there was a...

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Helpful?
Thank Hillary C
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you so much for your kind remarks. We really appreciate your feedback and your business. We apologize that the bed was a little harder for your liking. Thank you for your suggestion concerning the soap. We do provide daily housekeeping if staying multiple nights and will replenish the room supplies. Thanks Again and hope to see you next time...

Cleveland
Reviewed 4 weeks ago

We try to stay at Marriott properties when we can because they are usually consistent. However, we were a little disappointed in our stay. First, it wasn't awful. It just wasn't great. The check-in was fine, but we could not upgrade. That was fine. The room was OK, but there was no refrigerator. That is almost a standard these days....

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Thank Brian_of_Cleveland
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you so much for your feedback regarding your recent stay at our hotel. We apologize that the stay failed to live up to the expectations one has with Marriott. We definitely can understand your frustrations regarding the small pool and smoking congregation areas around the hotel. We do strive to cater to the needs of all of our guests...

Reviewed 13 February 2017 via mobile

This stay was not bad at all. My kids were comfortable and breakfast was basic but good. This would have been a 5 stars but there was a musty smell in my room. It smelled like wet old towels. I don't know if it's from the air conditioner or what but something needs to be cleaned.

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Thank SharelleCD
Williamstown, Kentucky
Reviewed 28 January 2017

My wife and I stayed overnight here while my son attended an overnight visit at Otterbein University, which is only 5-10 minutes away. The hotel is located off I-71 and very close to a large commercial shopping and dining area and to the children's hospital. The hotel was very nice and clean, rooms and hallways felt a little small but...

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Thank Mturner85
Charlotte, North Carolina
Reviewed 26 January 2017 via mobile

I stayed at this hotel on a three-day trip to Ohio for work. If you travel a bit, you have probably noticed that a lot of regular business hotels have spruced up a bit. They're more lively, with more modern decorations, maybe a bar in the lobby. This is not one of those hotels. I often sit in my room...

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Thank youre_right
Upper Saint Clair, Pennsylvania
Reviewed 9 December 2016

This was a nice, basic, hotel. Room was fine, of average size. Nice and clean. Bathroom was spacious, accessorized with with a hair dryer and Paul Mitchell products Although, the mattress could use an update. I could feel the frame inside the mattress around the edges, Breakfast was good, and The hostess was very sweet. May stay again,

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Thank MyAkitaBear
Reviewed 4 December 2016 via mobile

Dirty, uncomfortable and hot. There was something gross all over the carpet. There were brown finger smears all over the walls and closet door. Stains in the furniture. The TV wouldn't turn off, we had to unplug it. Temperature was hot and couldn't be brought down even though we adjusted the thermostat.

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Thank Sauphoto76
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to give feedback on your past stay. I certainly apologize about the experience that you encountered. We take great pride in providing a clean and comfortable stay but appears we fell short of that. Please accept my apologies and hope we can have another chance to take care of you.

minnesota
Reviewed 31 October 2016

We had two rooms on the 5th floor. One a king suite and the other 2 queen beds. The king suite was spacious with a fridge and microwave. The pull-out sofa was used by our teenage son. The hotel was clean and brightly decorated. Rooms were clean and comfortable. The complimentary hot breakfast had many options. Very small fitness room-...

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Thank colderthanyou
Milan, Italy
Reviewed 21 October 2016 via mobile

This hotel is offering good rooms, with very good bed and everything is clean and safe. The only disappoint is that into the room there was not a complete silence, but there were some noices. Nothing of drammatic, however: the quality of the bad compensates the issue and you sleep well. The proposals for breakfast are fine, including fresh fruits,...

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Helpful?
Thank Antonio D
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for your nice comments. We appreciate your business and value our guest remarks. We hope that you choose to stay with us the next time you are in town.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Fairfield Inn & Suites Columbus Polaris

Address: 9000 Worthington Rd, Westerville, OH 43082-8851
Region: United States > Ohio > Westerville
Price Range: RM580 - RM882 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus Polaris 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn And Suites Columbus Polaris
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Columbus Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe stay on side not facing the freeway--we did hear some freeway noise but it wasn't too bad.”
 of 5 bubbles colderthanyou, 30 Oct 2016 | Read review
“Close to Polaris, Cabelas and the new IKEA that is being built.”
 of 5 bubbles Ayrshirefarmer, 15 May 2016 | Read review
“Quiet floors. I haven't seen unruly kids!”
 of 5 bubbles rosemaryaa, 10 Sep 2015 | Read review
“Avoid traveling around hotel during rush hour.”
 of 5 bubbles 557robinm, 10 Sep 2015 | Read review
“As with all hotels, ask for a floor high up to avoid noise from traffic.”
 of 5 bubbles 410jayg, 25 May 2015 | Read review
5 of 5