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Fairfield Inn & Suites Columbus Polaris

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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Upper Saint Clair, Pennsylvania
Reviewed yesterday NEW

This was a nice, basic, hotel. Room was fine, of average size. Nice and clean. Bathroom was spacious, accessorized with with a hair dryer and Paul Mitchell products Although, the mattress could use an update. I could feel the frame inside the mattress around the edges, Breakfast was good, and The hostess was very sweet. May stay again,

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Helpful?
Thank MyAkitaBear
Reviewed 6 days ago NEWvia mobile

Dirty, uncomfortable and hot. There was something gross all over the carpet. There were brown finger smears all over the walls and closet door. Stains in the furniture. The TV wouldn't turn off, we had to unplug it. Temperature was hot and couldn't be brought down even though we adjusted the thermostat.

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Helpful?
Thank Sauphoto76
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to give feedback on your past stay. I certainly apologize about the experience that you encountered. We take great pride in providing a clean and comfortable stay but appears we fell short of that. Please accept my apologies and hope we can have another chance to take care of you.

minnesota
Reviewed 31 October 2016

We had two rooms on the 5th floor. One a king suite and the other 2 queen beds. The king suite was spacious with a fridge and microwave. The pull-out sofa was used by our teenage son. The hotel was clean and brightly decorated. Rooms were clean and comfortable. The complimentary hot breakfast had many options. Very small fitness room-...

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Helpful?
Thank colderthanyou
Milan, Italy
Reviewed 21 October 2016 via mobile

This hotel is offering good rooms, with very good bed and everything is clean and safe. The only disappoint is that into the room there was not a complete silence, but there were some noices. Nothing of drammatic, however: the quality of the bad compensates the issue and you sleep well. The proposals for breakfast are fine, including fresh fruits,...

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Helpful?
Thank Antonio D
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for your nice comments. We appreciate your business and value our guest remarks. We hope that you choose to stay with us the next time you are in town.

Defiance, Ohio
Reviewed 19 September 2016

I had a pleasant visit to this hotel. I was in the area for a conference at the Quest Center next door to the hotel. My room was clean and the breakfast was excellent. I do wish there had been a full length mirror in the room.

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Helpful?
Thank Cari B
Cincinnati
Reviewed 15 September 2016 via mobile

Had business meetings all day. Drove and checked in. Room was clean and nice. Got up next morning to shower for the next day of meetings and wet head with NO hairdryer. Very sad. What hotel doesn't have them? The web site said they did.

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Helpful?
Thank blueladdie
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

We appreciate your stay and your nice comments concerning the cleanliness of our hotel. All of our rooms do have hair dryers and apologize for the fact that your room was missing it. Please accept our apologies and I have informed the appropriate staff member to ensure it was taken care of.

Reviewed 11 September 2016

We arrived very late on August 12th and even though every room was filled, our reservation had not been given away. Our room was large and immaculate (I checked everything thoroughly). The bed was very comfortable and the amenities were plentiful. I had some special needs which were all met with graciousness and courtesy. I wish all our future accommodations...

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Helpful?
Thank Patricia L
Chicago, Illinois
Reviewed 23 August 2016

We stayed here while visiting family, and also for the first-ever Half Ironman race about 20-30 minutes north at Delaware. The decor in the lobby, dining area, and room was modern. Breakfast was fantastic with many choices. Across the street from a running/walking/biking trail. Very close to many restaurants. Bed was extraordinarily comfortable. Hotel offers free 7-day passes to Lifetime...

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Helpful?
Thank TheHoff44
Sunfish Lake
Reviewed 9 August 2016 via mobile

This is an essential hotel: no bar, no room service just clean, fresh room, good beds and water pressure. It was a medium value because I thought the rates were high for the location & amenities, but it was fine. I'd stay here again. It seems safe.

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Helpful?
1Thank Bonnie H
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

I want to take the time to thank you for rating our hotel and we certainly appreciate your business. We appreciate your remarks and glad to hear you would stay with us in the future. Look forward to your next stay.

Cleveland, Ohio
Reviewed 8 August 2016

The place stays pretty busy, providing the revenue for a top quality hotel. Building is new and well-kept. My suite was very nice with plenty of room. I was there for four nights and was disappointed to see the breakfast menu never change. But that's an awfully minor complaint. This place is great, highly recommended.

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Helpful?
Thank NorthCostGuy

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Fairfield Inn & Suites Columbus Polaris

Address: 9000 Worthington Rd, Westerville, OH 43082-8851
Region: United States > Ohio > Westerville
Price Range: RM554 - RM887 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus Polaris 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn And Suites Columbus Polaris
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Columbus Polaris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe stay on side not facing the freeway--we did hear some freeway noise but it wasn't too bad.”
 of 5 bubbles colderthanyou, 30 Oct 2016 | Read review
“Close to Polaris, Cabelas and the new IKEA that is being built.”
 of 5 bubbles Ayrshirefarmer, 15 May 2016 | Read review
“Quiet floors. I haven't seen unruly kids!”
 of 5 bubbles rosemaryaa, 10 Sep 2015 | Read review
“Avoid traveling around hotel during rush hour.”
 of 5 bubbles 557robinm, 10 Sep 2015 | Read review
“As with all hotels, ask for a floor high up to avoid noise from traffic.”
 of 5 bubbles 410jayg, 25 May 2015 | Read review
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