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Fairfield Inn & Suites Columbus Polaris

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Fairfield Inn & Suites Columbus Polaris
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167 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Philippi, West Virginia
Reviewed 1 week ago

We stayed at the hotel for a quick spring break trip with family. Upon arriving, the lobby was welcoming and clean, and the clerk was friendly upon checking in. We reserved a King studio and thought the room itself had a nice layout with a cool vibe (for lack of a batter word). Everything was clean and we'll maintained and/or...

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Helpful?
Thank wvususan
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you taking the time to share your experience concerning your recent stay with us. We appreciate the nice remarks and apologize that the mattress was not up to your standards. We hope that you will consider us again when in the area and truly appreciate your business.

Algonquin, Illinois
Reviewed 3 weeks ago via mobile

This was my first stay in a Fairfield in several years. The hotel is well designed, clean, and very comfortable exceeding brand expectations. The hotel is actually better than many Courtyard hotels that I have visited. Employees were friendly and check-in was efficient. Breakfast is included and was typical of value brands (limited selection, not high quality). I would be...

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Helpful?
Thank FourStarSplash
Ohio
Reviewed 3 weeks ago via mobile

Stayed here one night. Found the hotel to be clean & doable, but missing some things to make the stay a four or five. Our room had no refrigerator nor did it have plugs at the nightstand for electronics. I had a choice of unplugging the clock or the light so I could use one of the plugs behind the...

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Helpful?
Thank HoneyBear22
Carrie B, Assistant General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you so much for choosing the Fairfield Inn & Suites Polaris and taking the time to provide feedback. While our standard rooms do not currently have mini-fridges in them, we are pending a renovation within the next month that will involve placing mini-fridges and microwaves in all of our standard rooms. We do currently offer the mini-fridge and microwave...

Titusville, Florida
Reviewed 3 March 2017

Fairfield Inns and Suites are at the lower end of Marriott properties but most are nice. This hotel was very nice. The room was complete with a sofa, king bed, microwave and mini fridge. The location near I-71 exit 121 was just right. It was in an office park setting but close to restaurants and shops. Breakfast could have been...

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Helpful?
Thank Ben T
Creighton, Pennsylvania, United States
Reviewed 24 February 2017

The location was easy to find and there was plenty of parking. Check in was easy and the lady at the front desk was nice. We stayed on the 3rd floor, room 304. It was nice that we were away from the elevators. The room was clean and fairly modern. The shower had plenty of hot water, there was a...

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Helpful?
Thank Hillary C
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you so much for your kind remarks. We really appreciate your feedback and your business. We apologize that the bed was a little harder for your liking. Thank you for your suggestion concerning the soap. We do provide daily housekeeping if staying multiple nights and will replenish the room supplies. Thanks Again and hope to see you next time...

Cleveland
Reviewed 19 February 2017

We try to stay at Marriott properties when we can because they are usually consistent. However, we were a little disappointed in our stay. First, it wasn't awful. It just wasn't great. The check-in was fine, but we could not upgrade. That was fine. The room was OK, but there was no refrigerator. That is almost a standard these days....

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Helpful?
Thank Brian_of_Cleveland
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you so much for your feedback regarding your recent stay at our hotel. We apologize that the stay failed to live up to the expectations one has with Marriott. We definitely can understand your frustrations regarding the small pool and smoking congregation areas around the hotel. We do strive to cater to the needs of all of our guests...

Reviewed 13 February 2017 via mobile

This stay was not bad at all. My kids were comfortable and breakfast was basic but good. This would have been a 5 stars but there was a musty smell in my room. It smelled like wet old towels. I don't know if it's from the air conditioner or what but something needs to be cleaned.

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Thank SharelleCD
Williamstown, Kentucky
Reviewed 28 January 2017

My wife and I stayed overnight here while my son attended an overnight visit at Otterbein University, which is only 5-10 minutes away. The hotel is located off I-71 and very close to a large commercial shopping and dining area and to the children's hospital. The hotel was very nice and clean, rooms and hallways felt a little small but...

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Thank Mturner85
Charlotte, North Carolina
Reviewed 26 January 2017 via mobile

I stayed at this hotel on a three-day trip to Ohio for work. If you travel a bit, you have probably noticed that a lot of regular business hotels have spruced up a bit. They're more lively, with more modern decorations, maybe a bar in the lobby. This is not one of those hotels. I often sit in my room...

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Thank youre_right
Upper Saint Clair, Pennsylvania
Reviewed 9 December 2016

This was a nice, basic, hotel. Room was fine, of average size. Nice and clean. Bathroom was spacious, accessorized with with a hair dryer and Paul Mitchell products Although, the mattress could use an update. I could feel the frame inside the mattress around the edges, Breakfast was good, and The hostess was very sweet. May stay again,

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1Thank MyAkitaBear

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Fairfield Inn & Suites Columbus Polaris

Address: 9000 Worthington Rd, Westerville, OH 43082-8851
Region: United States > Ohio > Westerville
Price Range: RM519 - RM894 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus Polaris 2.5*
Number of rooms: 64
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Also Known As:
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn And Suites Columbus Polaris
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Columbus Polaris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inquire about mattress in room as ours was horrible”
wvususan, 14 Apr 2017 | Read review
“Maybe stay on side not facing the freeway--we did hear some freeway noise but it wasn't too bad.”
colderthanyou, 30 Oct 2016 | Read review
“Close to Polaris, Cabelas and the new IKEA that is being built.”
Ayrshirefarmer, 15 May 2016 | Read review
“Quiet floors. I haven't seen unruly kids!”
rosemaryaa, 10 Sep 2015 | Read review
“Avoid traveling around hotel during rush hour.”
557robinm, 10 Sep 2015 | Read review
5 of 5