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Fairfield Inn & Suites Columbus Polaris

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156 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Columbus Polaris
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Showing 155: English reviews
Chicago, Illinois
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 October 2014

I recently stayed at this hotel with my daughter's gymnastics team. It was a great experience! The rooms were clean. The lobby was always clean and welcoming. The continental breakfast was pretty good, could have used a little more fresh fruit maybe. The staff was awesome. We were all put on one floor and the girls had a great time.... More 

Helpful?
Thank dandeej3
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to review your recent stay with us and the kinds remarks about our staff and the hotel. We certainly appreciate your gymnastics team choosing to stay with us! Our location is certainly ideal for keeping a group entertained being so close to the Polaris mall and as you mentioned an array of restaurants. Again,... More 

Troy, Ohio
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 October 2014

I spent one night in a suite-room in this hotel. The hotel is nice--clean, well-located, recently updated. I was charged $139 for a single room divided into a sleeping area and a living area. That room fee is well-above what I have paid for comparable hotels in the same city and area. Some of the amenities--toiletries, paper products, coffee quality... More 

Helpful?
Thank calatayud7
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

We certainly thank you for taking the time to review our hotel and deciding to stay with us. I am glad you thought the hotel was nice and clean. Our suites are priced a little more than our regular room types but we try to stay competitive with our local market. We again thank you for your business and hope... More 

Wadsworth
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 September 2014

We stayed for two nights in a king suite and it worked out fine for us. The pull out sofa bed is small and not very comfortable, but suitable enough for a child. Our room was clean and the mini frig was nice to have. The complimentary breakfast was above par for a chain hotel. It had quite a few... More 

Helpful?
Thank jsehj4ever
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the opportunity to review your recent stay with our hotel. I am excited to hear that your family enjoyed the complimentary breakfast. We take great pride in providing a wide variety of options to satisfy everyone's taste. I am glad that your husband enjoyed the waffle, eggs, and sausage. Polaris provides many options for shopping and... More 

Waukesha, Wisconsin
Level Contributor
142 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 September 2014

We don't recommend this particular Fairfield Inn and there are other hotels in the area. We had difficulty with the reservation and the corporate Customer Care center contacted them, but Columbus location staff declined to help.

Helpful?
Thank Tom Z
Bryan H, General Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Thank you for taking the time to review your recent experience with our hotel. I apologize that you that you encountered issues with the reservation and problems with the Customer Care Department. Our goal is to always take care of our guest needs and apologize again that we were not able to accommodate your request. Thank you again for your... More 

Lititz, Pennsylvania
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 28 August 2014

I recently stayed at this hotel because I had a gift card from Ritz Carlton after a bad experience at one of their properties (which they addressed via the gift card). This hotel is clean and very we'll maintained. It's close to anything you could ask for. The complimentary breakfast was awesome including the waffles! I would recommend this facility... More 

Helpful?
Thank Greg B
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Dear Greg B, Thank you very much for taking the time to review your most recent experience at our hotel. While we apologize that your visit was due to a poor experience received at another Marriott property, we are thrilled to hear that we exceeded your expectations at the Fairfield Inn and Suites Polaris! Our goal is always to provide... More 

Aiken, South Carolina
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 29 July 2014

We've traveled around the world, have thousands of miles with Marriott and carry their credit card. After this stay (and the company response to our findings) that relationship is about over. This Fairfield property appears to be reasonably new. It's clean and the breakfast and facilities are as advertised. The rooms are also as promised and are clean. You simply... More 

Helpful?
Thank UncleKeith
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Dear UncleKeith, I appreciate you taking the time to review your experience with our hotel and, as previously discussed, I want to reiterate my apologies for the challenges you faced while visiting us. I most certainly welcome your feedback concerning having a place to hang your towel while showering and it is a valid point that I assure you I... More 

Elkview, West Virginia
2 reviews
Reviewed 28 July 2014 via mobile

Stayed here this weekend during a mini shopping trip to Easton and Polaris. Wonderful hotel. Very clean and super friendly staff. Even had a mini refrigerator as requested, so we could keep our cheesecake cold. Will definitely stay here whenever we come back to Columbus!

Helpful?
Thank Heather W
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Hello Heather W, Thank you for taking the time to review your recent experience with our hotel. I am very happy to hear that you enjoyed your stay with us and that our staff was able to meet and hopefully exceed your expectations. Easton and Polaris are definitely two of the best shopping locations in the state of Ohio so... More 

Bowling Green, Ohio
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2014

My wife and I stayed in a king mini-suite while visiting Columbus for the Ohio State Fair. We like the Fairfield brand and this was one of the best. The room was large with a separate sitting and work area with TV. The bathroom was well laid out with plenty of counter space. The bed was the usual very comfortable... More 

Helpful?
Thank DSinBG
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Hello DSinBG, We always welcome the feedback of our guests to help us improve and thank you for taking the time to review your experience with our hotel. I am happy to hear that your bed was comfortable, the layout of your room accomodating and that breakfast was enjoyable. I sincerely apologize for the sound of the traffic noise that... More 

Birch Run
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 July 2014

The hotel staff was very nice and accomidating. We had stayed for a softball tournament and I thought the rooms were comfortable and clean. We stayed in a King suit and i like the addition of the Mini Fridge and microwave in the room. It was helpful to keep the waters cold before the games, and for left overs for... More 

Helpful?
Thank Shelly A
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Hello Shelly A, Thank you very much for taking the time to review your experience at our hotel. I am thrilled to hear that you enjoyed your King Suite and that the room was comfortable and functional. Our staff takes great pride in providing our guests with a clean pool area and a balanced breakfast each day and I am... More 

Los Angeles, CA
Level Contributor
84 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 July 2014

This hotel is conveniently located to shopping, restaurants and major freeways. The hotel is clean and includes a hot breakfast. It's also an entirely non-smoking property (I was surprised to learn that not all of the hotels in the area are!).

Helpful?
Thank fillmytanks
Carly P, Manager at Fairfield Inn & Suites Columbus Polaris, responded to this review

Hello Fillmytanks, Thank you for taking the time to write a review for our hotel. Polaris is the perfect location for a getaway and I hope you were able to take advantage of the great shopping and awesome restaurants close to our hotel while you were visiting. We always want to provide our guests with a room that's clean, fresh... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Fairfield Inn & Suites Columbus Polaris

Address: 9000 Worthington Rd, Westerville, OH 43082-8851
Region: United States > Ohio > Westerville
Price Range: RM536 - RM889 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus Polaris 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Columbus Polaris Hotel Westerville
Fairfield Inn And Suites Columbus Polaris
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Columbus Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe stay on side not facing the freeway--we did hear some freeway noise but it wasn't too bad.”
 of 5 bubbles colderthanyou, 30 Oct 2016 | Read review
“Close to Polaris, Cabelas and the new IKEA that is being built.”
 of 5 bubbles Ayrshirefarmer, 15 May 2016 | Read review
“Quiet floors. I haven't seen unruly kids!”
 of 5 bubbles rosemaryaa, 10 Sep 2015 | Read review
“Avoid traveling around hotel during rush hour.”
 of 5 bubbles 557robinm, 10 Sep 2015 | Read review
“As with all hotels, ask for a floor high up to avoid noise from traffic.”
 of 5 bubbles 410jayg, 25 May 2015 | Read review
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