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Courtyard Cleveland Westlake

154 reviews
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Traveller (36)
Room & Suite (13)
Hotel & Grounds (55)
Overview
  • Excellent30%
  • Very good41%
  • Average21%
  • Poor6%
  • Terrible2%
Travellers talk about
“stayed here”(21 reviews)
“nice hotel”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (154)Write a Review
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10
4
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47
56
32
10
4
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All reviewsstayed herenice hoteldave and busterswalking distancesink areanice couchnice outdoor areastarbucks coffeeshuttle servicefront desk staffoutback steakhousebusy weekendrocky riversmall gymenjoyed staying herehot tubclean room
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1 - 5 of 149 reviews
Reviewed 1 week ago

The room was not clean – stains on sheets and spread, dirt on the baseboards. It was late when we checked in so we just used the towels to cover the stains. We were gone all day and when we returned THE ROOM HAD NOT...More

Thank Grammy-513
Reviewed 4 weeks ago

Located just out of Cleveland, the hotel is what you would expect from a Marriott Courtyard. Decent rooms, good staff and a good location. Spent time in the bistro after dinner enjoying a few drinks with co workers. Multiple restaurants located within walking distance if...More

Thank Edward N
Reviewed 7 December 2017

Westlake is a town of pleasant homes. I never expect a fancy hotel at a low price room rate. And this hotel is nothing fancy. Yet it offers more for the buck then most I've been to. Rome included! Pool, workout facility, lobby bar, did...More

Thank David J
Reviewed 29 October 2017

We spent one night at the Courtyard in Westlake. The hotel was clean, comfortable and had a great staff. The room was a little stuffy when we checked in so we opened the window... big mistake. There were freight trains passing at 12:30 am, 3:45...More

Thank baymontsvp
Response from David B, General Manager at Courtyard Cleveland WestlakeResponded 30 October 2017

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. Upholding our commitment to provide a memorable experience with exceptional service, we...More

Reviewed 13 October 2017 via mobile

This is a very comfortable place to stay. The room was clean and inviting. The front desk staff was welcoming. There were several restaurants nearby. Interstate 90 is extremely close making it easy to commute to a destination of your choice. My only complaint was...More

Thank joe_chemo
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$103 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$103 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (36)
Room & Suite (13)
Hotel & Grounds (55)
Bathroom (2)
Questions & Answers
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melinda1566
14 September 2015|
Answer
Response from Jessica S | Reviewed this property |
I am pretty certain this hotel was completely non-smoking
0
Votes
Room Tips
"Examine it closely -- make sure it is clean"
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"If you stay here, keep your window closed and ask for a room on the south side... we were in the end room on..."
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"I always prefer a higher floor room. Room was exactly as pictured. The sofa bed was comfortable too."
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"Don't book on a busy weekend"
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