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Courtyard Cleveland Westlake

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Courtyard Cleveland Westlake
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129 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Cleveland Westlake
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Showing 124: English reviews
Waldorf, Maryland
Reviewed 18 August 2016 via mobile

We stayed at this hotel for 3 nights while attending a family wedding. The hotel staff was very accommodating. The room was clean and had modern decor. There are restaurants onsite and within walking distance of the premises which was convenient. Shopping centers were within a 10 minute drive. The location is close to a highway that leads to the...

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Helpful?
Thank Phyllis S
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Ft Lauderdale, FL
Reviewed 16 August 2016

I travel to CLE fairly frequently and this is my go-to hotel. Rooms are very comfortable. It's less than 1 mile to my office. Staff is incredible. Very sweet and they actually remember me when I come back (and not just because I have Marriott points) The Starbucks in the lobby really hits the spot in the AM. Skip happy...

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Helpful?
Thank Flafreckles
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Chicago, Illinois
Reviewed 2 August 2016

Really enjoyed staying here. The hotel was spacious, but even better, the staff was very accomodating and just plaing nice. Very refreshing after a long drive. I recommend this as a great place to stay right outside Cleveland and right off Interstate 90.

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Helpful?
Thank PJZChicago
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Maiden, North Carolina
Reviewed 26 July 2016 via mobile

My friends and I booked this hotel for a wedding we were attending. We called ahead to check in early and were accommodated no problem. The front desk staff was friendly and helped us make the best decision about sight seeing. The room was clean and comfortable. The lobby and breakfast area (you pay) was nice. This is the perfect...

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Helpful?
Thank missjamie7
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Raleigh, NC
Reviewed 24 July 2016

Checking was a little weird with the clerk asking questions that don't need to be asked as they already have this info in my Marriott account. Older hotel that did not really fit the courtyard experience that I am used to. There is a reason that I stay Marriott and was surprised this hotel is under their brand. Rooms are...

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Helpful?
Thank shaniz1
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

I do apologize for your less than satisfactory experience with us. We strive to meet and exceed all of our guest expectations and we fell short of that goal during your stay with us in Westlake. I want to assure you that your experience was not the norm and if you are ever in the Westlake area again I would...

San Francisco Bay Area
Reviewed 19 July 2016

My family of 5 recently stayed at the Courtyard in Westlake, OH. Our stay occurred right before the Republican National Convention so the hotel was busy with RNC traffic even though Westlake is about 25 minutes west of downtown Cleveland. The hotel as a whole was clean and updated. With 5 adults in our party, we needed the room with...

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Helpful?
Thank TvlAgtKelly
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Reston, Virginia
Reviewed 20 June 2016 via mobile

Overall the experience for our two night stay was just OK. Pros: The room was generally clean,the bed was very comfortable and the air-conditioner worked well. Cons: The common areas and elevators definitely needed to be cleaned. The telephone in our room did not work and the toilet did not always flush. Also only one of our two key cards...

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Helpful?
Thank Kenneth J
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to...

Reviewed 13 June 2016 via mobile

We were in town for my daughter's wedding and stayed four nights. The rooms were large and spacious, although the sink and closet area was abut cramped. The furnishings were modern, beds are large and very comfortable. My only complaint is that for the price there should be a larger refrigerator and a microwave in the room. We only had...

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Helpful?
Thank joeybaloney
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Charlotte
Reviewed 1 June 2016

This is a newly renovated Courtyard with modern amenities. I enjoyed my room, bed and the group I was with enjoyed the modern outdoor seating area. We were there for 3 nights and had 0 issues. Would recommend it completely!

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Thank Chris B
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Toledo, Ohio
Reviewed 29 May 2016

Stayed for one night for a wedding. Very nice hotel, lots of parking, helpful staff. Had a King room, very spacious and clean. Had a really nice couch in the room and a large desk area that had wheels so you could move it. Lots of places for charging devices. Great room and great hotel.

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1Thank Bellsc22
David B, General Manager at Courtyard Cleveland Westlake, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Cleveland Westlake

Address: 25050 Sperry Drive, Westlake, OH 44145
Region: United States > Ohio > Westlake
Price Range: RM504 - RM830 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Westlake 3*
Number of rooms: 122
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Also Known As:
Courtyard Cleveland Westlake Hotel Westlake
Courtyard Westlake
Westlake Marriott
Westlake Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cleveland Westlake staff and other travellers.
1 question
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Jerry City, Ohio
over a year ago

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Questions? Get answers from Courtyard Cleveland Westlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Like the 4th floor rooms”
 of 5 bubbles Flafreckles, 15 Aug 2016 | Read review
“Pool and small workout center”
 of 5 bubbles PJZChicago, 1 Aug 2016 | Read review
“Ask for a King Bedroom if available and free appetizer card for Carrabba's Italian Grill”
 of 5 bubbles SkierPA, 2 May 2015 | Read review
“Got a better deal calling the hotel directly then booking off 3rd party website. Used AAA membership for additional discount.”
 of 5 bubbles mcclaijd, 23 Feb 2015 | Read review
“Please select other hotel if you want ride to and from airport otherwise prepare to pay $60 for 2-way cab fare. There are other hotels in the area which provide this service to their guest free of charge.”
 of 5 bubbles alalani123, 9 Feb 2015 | Read review
5 of 5