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06/08/2017 07/08/2017
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    Sonesta ES Suites Cleveland Westlake

    30100 Clemens Rd, Westlake, OH 44145
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    Traveller (16)
    Room & Suite (24)
    Pool & Beach (3)
    • Excellent46%
    • Very good29%
    • Average15%
    • Poor4%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (233)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 228 reviews

    Reviewed 4 days ago

    If I visit Cleveland again I will definitely stay at the Sonesta Cleveland Westlake. The rooms were clean, the beds were comfortable, the staff was VERY friendly, the pool area was clean, the basketball/volleyball court kept the kids busy. It was a great home away...More

    Review collected in partnership with Sonesta
    Thank Traveling42008
    Response from l0ls0n, General Manager at Sonesta ES Suites Cleveland WestlakeResponded 2 days ago

    Thank you for your review Traveling42008. You touched on everything we try to accomplish daily - provide clean rooms for our guests, friendly and efficient staff and provide a relaxing yet fun outdoor experience. Please come back and visit us again soon!

    Hotel's Favourite
    Reviewed 24 September 2016

    One of the best things about Sonesta Westlake is their staff. Had a five day stay there and received excellent service particularly from Moza (in the breakfast room). Also Matthew and Lisa in the front office were very helpful. The property, as mentioned by others,...More

    2  Thank bw91344
    Response from Lisa S, Manager at Sonesta ES Suites Cleveland WestlakeResponded 25 October 2016

    Dear bw91344, Thank you for your kind words regarding your recent stay with us. It sounds like we were a perfect fit for you and your family. I will pass on the amazing words regarding the staff to the team. We aim to make sure...More

    Reviewed 1 week ago

    Great hotel with you own condo. Staff was great, property was clean with lots of amenities. Great location. Great price. Had family in town and was easier to all stay in hotel, this place was perfect!

    Review collected in partnership with this hotel
    Thank Matt B
    Response from l0ls0n, General Manager at Sonesta ES Suites Cleveland WestlakeResponded 1 week ago

    Thank you for your review Matt! I am so happy to hear that you enjoyed the layout of your suite and of course, our fabulous team! Please come back and visit us again soon with or without the whole family! Thank you again!

    Reviewed 2 weeks ago via mobile

    We were travelling as a large group for my teenage sons baseball team. What a dream place to stay. Our own fully stocked kitchen. A pool and a basketball court and a BBQ area. Laundry facilities and a small workout room. Full breakfast and a...More

    Thank PerryLup
    Response from l0ls0n, Lindsay at Sonesta ES Suites Cleveland WestlakeResponded 2 days ago

    Hi PerryLup! Thank you for such a great review! It was a pleasure having the baseball team in house, you were all such great guests! We already ordered more corkscrews to keep at the front desk just in case anyone needs one in the future!...More

    Reviewed 2 weeks ago via mobile

    Family stayed there for 3 nights on a trip to Cleveland. Checked in late and got to room to find no extra blankets pillows or sheets for pull out couch. Room was clean and spacious. Breakfast was on par with other places like Marriott and...More

    Thank 44Smiler
    Response from l0ls0n, Lindsay Olson at Sonesta ES Suites Cleveland WestlakeResponded 2 weeks ago

    44Smiler I am so extremely sorry for the frusteration we have caused you. The billing error was 100% our fault and has been resolved on our end I assure you. I do hope you are willing to give us another chance sometime as I promise...More

    Sonesta ES Suites Cleveland Airport
    267 reviews
    #3 of 11 hotels in Middleburg Heights
    Hampton Inn Cleveland Westlake
    545 reviews
    #2 of 11 hotels in Westlake
    Holiday Inn Express & Suites Cleveland West - Westlake
    57 reviews
    #3 of 11 hotels in Westlake
    Hyatt Place Cleveland / Westlake / Crocker Park
    353 reviews
    #1 of 11 hotels in Westlake
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Price range
    • US$100 - US$184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Hotwire, Cancelon, getaroom.com and Evoline ltd so you can book your Sonesta ES Suites Cleveland Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Westlake
    • Also Known As
    • Residence Inn By Marriott Cleveland Westlake Hotel Westlake ,
    • Residence Inn Cleveland Westlake ,
    • Cleveland Residence Inn
    Add Photo Photos
    Traveller (16)
    Room & Suite (24)
    Pool & Beach (3)
    Dining (1)
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    Bathroom (2)
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    Ask a question
    Questions & Answers
    Michelle Y
    6 June 2017|
    Response from l0ls0n | Property representative |
    Yes, the renovations have been complete since August 2016. We are still working to upgrade our facilites, but nothing that would interfere with your experience.
    Katianna L
    21 May 2017|
    Response from Kevin M | Reviewed this property |
    You didn't say how young! These are older units and are set up like condos -- no elevators for the second and third floors! The property is designed for the business traveler: kitchenette with stove, microwave, full size... More
    Alexandria L
    28 April 2017|
    AnswerShow all 2 answers
    Response from l0ls0n | Property representative |
    Hello, It is an outdoor pool, so it will not be until Memorial weekend, but when it is up and running 9am-10pm. Thank you for your question.
    Room Tips
    "Rooms with lofts with 2 full bathrooms are excellent for large family"
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    "Be sure to specify if you want on the first or second floor."
    Read review
    "If you rely on their shuttle service to get around, ask for a room near the front office."
    Read review
    "for mobility issues there are rooms on ground floor"
    Read review
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