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Room is good sized. Closet doors stuck on their track the first time we opened them, so we just left them as is. Location is just off Interstate 90. Our view was of the parking lot and train tracks, but we only heard one train...More
Thank Laurie M
Response from paul g, General Manager at TownePlace Suites Cleveland WestlakeResponded 3 December 2016
Thank you for your comments. My apologies that the Closet door was off-track, that is something we look for when inspecting rooms daily, I'm sorry we missed that one!
Our breakfast room is set up for an extended stay hotel brand, as the...More
We stayed here two times, once going and once coming back. I was weary due to the reviews but this place was great. Very personable front desk people. Breakfast is so-so but there's always something you can find. Thanks for a great stay.
Response from paul g, General Manager at TownePlace Suites Cleveland WestlakeResponded 25 October 2016
Thanks so much for the compliments! We are constantly striving to give the best service possible! We appreciate your visits with us, and hope you'll stop by in the future whenever your travels bring you to the Cleveland area!
Not high luxury, but very comfortably adequate. We stayed here for just a single night, but felt it was a very nice property and definitely is a place we would go back to. It seemed well run, newly remodeled and probably would be an excellent...More
Response from paul g, General Manager at TownePlace Suites Cleveland WestlakeResponded 19 October 2016
Thank You so much for your comments and compliments. We pride ourselves on offering great service, clean rooms, and positive experience. Hope to see you back in the future!
When traveling on business the one thing I look for is cleanliness. Then the maintenance of the facility. In both they score very high in my mind. Plus the breakfast options were great and provided enough options for a strong start. Definitely coming back soon....More
Thank Rodney D
Response from paul g, General Manager at TownePlace Suites Cleveland WestlakeResponded 16 October 2016
Thanks so much for your comments! We aim to please, so thanks for letting us know we did.....see you again soon!
We arrived at this location for a 2 night stay for our daughters soccer tournament and were quite a bit disappointed with the condition of our suite. The pictures on the website were very misleading and the rooms are in need of updating. There were...More
Response from paul g, General Manager at TownePlace Suites Cleveland WestlakeResponded 6 September 2016
Thank You for your comments, and my apologies for the negative issues you experienced while staying with us! I wish you would have stopped by the front desk and asked for me while you were staying with us, so I could do something for you.......More
US$114 - US$189 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Also Known As
Towneplace Suites Cleveland Westlake Hotel Westlake