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    Courtyard Cleveland Willoughby

    35103 Maplegrove Rd, Willoughby, OH 44094-9698
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    03/09/2017 04/09/2017
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    US$116
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    Traveller (24)
    Room & Suite (15)
    Dining (2)
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    Overview
    • Excellent22%
    • Very good46%
    • Average21%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “stayed here” (20 reviews)
    “nice hotel” (8 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (138)
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    1 - 5 of 130 reviews

    Reviewed 3 weeks ago

    I spent a few nights at the Courtyard while in town for work. I was pleased that the location is right off the interstate, but also only 10 minutes from downtown Willoughby, which has some great restaurants. The hotel staff was nice, and the room...More

    1  Thank Bowmanator22
    Response from Michael S, Regional Manager at Courtyard Cleveland WilloughbyResponded 1 week ago

    Good day: Thanks so much for staying with us and for taking the time to write your review. All reviews are shared with my team, as yours has been. We appreciate the positive comments and look forward to having you back with us the next...More

    Reviewed 15 July 2017 via mobile

    We needed a place to stay on our way back from Wisconsin to New York and this place had the right rate for the dates we needed to travel. Compared to other Courtyards and other Marriott hotels in general this one left some things to...More

    Thank Jason D
    Response from Michael S, Regional Manager at Courtyard Cleveland WilloughbyResponded 18 July 2017

    Hi Jason, Thanks so much for staying with us and for taking the time to write your review. I appreciate all your comments and digest and take a look at each, including the room. We are an 'older' property and will be having a renovation...More

    Reviewed 27 June 2017 via mobile

    A nice hotel, no issues with our room. Enjoyed a balcony with the cool weather in late June. The hotel is a bit older than many Marriotts, but it seems to be well maintained. We would stay here again.More

    Thank BevoBurn96
    Response from Michael S, Regional Manager at Courtyard Cleveland WilloughbyResponded 7 July 2017

    Good day: Thanks so much for staying with us and for taking the time to write your review. All reviews are shared with my team, as yours will be at our daily meeting. We will celebrate our 18th year of continuous service in Willoughby next...More

    Reviewed 19 June 2017

    The front desk staff was great. However, one lady at the breakfast bar everyday was disrespectful and rude. She seemed forgetful and disorganized everyday, and would not smile or greet . When I asked her to check her paper list for complimentary guests, she seemed...More

    1  Thank CalmTraveler_10
    Response from Michael S, Regional Manager at Courtyard Cleveland WilloughbyResponded 19 June 2017

    Good day: Thank you for being a Marriott Platinum member, for staying with us and for taking the time to write your review. While I am very pleased with the review of the hotel, I am distressed to read about the Bistro staff. While I...More

    Reviewed 3 May 2017

    The front desk staff is very nice and efficient. The rooms are always clean. The lobby and bistro area are uncomfortable. I have a problem with the strong floral air freshener machine that this hotel uses on a daily basis. I have noticed it every...More

    Thank jsh0v
    Response from Lisa W, General Manager at Courtyard Cleveland WilloughbyResponded 5 May 2017

    Thank you for taking the time to review the hotel. We do want all guest to be comfortable in every area of the hotel. Thank you for the feed back on the lobby air freshener this is actually the first time this has been an...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$131 - US$236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 82
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Marriott, Hotels.com, Priceline, Travelocity, Hotwire, Cheap Tickets and HotelQuickly so you can book your Courtyard Cleveland Willoughby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Lake County >
    • Willoughby
    • Also Known As
    • Courtyard By Marriott Cleveland Willoughby Hotel Willoughby ,
    • Courtyard Willoughby ,
    • Willoughby Courtyard ,
    • Willoughby Marriott
    Add Photo Photos
    Traveller (24)
    Room & Suite (15)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (28)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Maryann C
    26 May 2015|
    Answer
    Response from Chris C | Property representative |
    Maryann, Our hotel is about 15 minutes from Euclid and we are about 45 minutes from the airport. If we can provide any further information please feel free to let us know.
    0
    Votes
    BooksellerKatie
    6 December 2014|
    Answer
    Response from Wendy Z | Reviewed this property |
    Sorry, no pets allowed.
    0
    Votes
    Room Tips
    "Enter from side entrance and go up stairs to 2nd and 3rd floor and avoid single elevator wait."
    Read review
    "Do not stay in room 130."
    Read review
    "Side away from the street and on the other end from applebee's."
    Read review
    "Room on the top floor are much better"
    Read review
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