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Country Inn & Suites By Carlson, Youngstown West

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Country Inn & Suites By Carlson, Youngstown West
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308 Reviews from our TripAdvisor Community

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Showing 308: English reviews
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Reviewed 6 days ago NEW

Arrived late-ish because we were driving across the country. Room was booked through hotels.com. Front desk staff was completely bored and uninterested; we didn't even get a smile or a thank you. Booked a non-smoking room, but upon entering we found the room reeked of cigarette smoke. There were also cigarette burns on the mattress, pillows, and duvet. We had...

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Helpful?
Thank Rachel S
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Youngstown West, responded to this review

Thank you for reaching out to us. We apologize for the multiple issues you've encountered in regards to the condition of your room and the service you received from our staff at that time. This is not the kind of experience we want our valued guests, like you, to have. We hope for another opportunity to have you as our...

Rockaway, United States
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank bethk481
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Youngstown West, responded to this review

Gap
Reviewed 1 week ago via mobile

If you are going to offer coffee in the lobby you should at least see to it that it is hot. Rooms are a nice size, but the water pressure was very low. Average at best, but the cold coffee knocked them down for me. How hard is it to fix that?

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Helpful?
Thank Frank R
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Youngstown West, responded to this review

Thank you for reaching out and writing your review. We are pleased to know that you liked the size of your room. On the other hand, we are sorry that the water pressure and the coffee at the lobby did not meet your expectations. We will share your comments with the hotel management to make sure everything are up to...

pittsburgh, pa
Reviewed 2 weeks ago

On Saturday, March 11, we were enjoying a girls weekend at Lake Milton in a friends Lake House. Around 3:00 am, the carbon monoxide detector went off. The fire dept told us we had to get out for the night as the levels were very dangerous. We had a small dog with us so just getting a hotel wouldn't do....

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Thank eminemfan
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank frostbitetrucking
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Youngstown West, responded to this review

Reviewed 4 weeks ago via mobile

The good. Comfortable bed. Clean room. Reasonable price. Not so good. Poor breakfast. Sausage gravy, potatoes and toast. Bedroom window shades are fixed with 3 foot opening so you can't darken the room. Window was loose so it rattled in the wind all night.

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Helpful?
Thank Dave H
Philadelphia, Pennsylvania, USA
Reviewed 5 weeks ago

Rooms was very dirty fridge dirty bugs in tub spillage on table. Room was just not cleaned from last customers there also was dirt along wall breakfast was cold food I would think twice before you stay here

Review collected in partnership with Country Inns & Suites By Carlson
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Thank TERRI D
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Youngstown West, responded to this review

Thank you for writing a review, Terri. We apologize that you were not satisfied with the cleanliness of your room and the "Be Our Guest" breakfast during your stay. Your feedback will be forwarded to the hotel management for improvements. We hope for another chance to have you as our guest at any of our Country Inn & Suites by...

Diamond, Ohio
Reviewed 22 February 2017

Friendly staff, fairly clean room, comfortable bed, good breakfast. Window had signs of mold (but out of sight when curtains/drapes were pulled. The carpet is starting to fray, whirlpool tub need caulked and motor makes noise. Overall enjoyable stay.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank David B
Akron, Ohio
Reviewed 22 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Henry T
Aldie, Virginia
Reviewed 21 January 2017 via mobile

Room was dirty, called the desk for clean linens (food in the bed sheets) and they told me to come get them. Floor did not look like it was vacuumed in a long time. Wifi was out of ip addresses at 9pm (no wifi). Shower was fine, decent pressure and hot water.

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Helpful?
Thank jim t
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Youngstown West, responded to this review

Hi, thank you for taking the time to share your feedback. It is good to hear that you were satisfied with the bathroom facilities. We apologize about the condition of the room and having limited access to Wi-Fi during your stay. Your comments will be shared with the hotel management for improvements. Jim, we hope you will consider us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Youngstown West

Address: 5570 Interstate Boulevard, Youngstown, OH 44515
Region: United States > Ohio > Youngstown
Price Range: RM358 - RM557 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Youngstown West 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Country Hotel Youngstown
Country Inn And Suites
Youngstown Country Inn
Hotel Style:
#2 Romantic Hotel in Youngstown
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Youngstown West staff and other travellers.
3 questions
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Waldorf, Maryland
over a year ago
Chicago, Illinois
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Youngstown West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't know any”
 of 5 bubbles woop9p, 14 Oct 2016 | Read review
“stayed on 4th floor end room--very quiet”
 of 5 bubbles debbiemJ8181TG, 19 Aug 2016 | Read review
“Higher floors always better. Slow elevator though.”
 of 5 bubbles 362ryanh, 17 Jul 2016 | Read review
“Wifi didn't work well in room. Watch their fine print on cancellations.”
 of 5 bubbles uppypuppy, 13 Jun 2016 | Read review
“Choose the suite with extra sitting area”
 of 5 bubbles lindakR3218XM, 27 Mar 2016 | Read review
5 of 5