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Dirty for Holiday Inn standards.
Stained carpeting in my room, stains on the breakfast area seating, old food, pancake machine not working, no cinnamon rolls, milk with an expiration date that matched the day I was using it.
Without a doubt, the worst breakfast setup...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Oklahoma City-BethanyResponded 1 week ago
Thanks for choosing Holiday Inn Express Hotel & Suites Oklahoma City-Bethany for your lodging needs and for leaving us feedback.
First of all, I'm sorry to hear that you were let down by the cleanliness and quality of the breakfast that we served....More
Enjoyed this hotel as we toured several colleges in the area. Reasonably priced and free breakfast. Staff was friendly and helped us in getting around town. Hotel had a fitness room and pool, but we only used fitness room.
Yes, the room was nice and clean but it did not have a microwave or fridge. We did a three week driving trip and this was the only place that did not have a microwave or fridge in the room. Location was out of Oklahoma...More
The normal HIE experience was a little off on this visit. The staff was friendly, the public furniture was modern, and the beds were comfortable. I really had a good night's sleep so I give it a second star for that.
Some of the issues...More
Thank Nate B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Oklahoma City-BethanyResponded 3 weeks ago
Hi Nate B,
Thank you for your brand loyalty! We appreciate you giving our hotel a try. Your informative review is important to us.
I understand your disappointment with breakfast, especially with the cinnamon rolls. I'm also sorry we weren't able to meet your expectations...More
Entire facility was very clean. We did have one minor issue. After checking in we went to our room. We heard the TV going in our room, and when we opened the door there was other people's stuff in the room. We didn't look around...More