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We chose this hotel based on the reviews and we had quite a different experience.
The room was not clean - used coffee in coffee maker, fingerprint smears on all surfaces and hair in the tub. The Kleenex dispenser had an empty box in it...More
Thank A TripAdvisor Member
Management response:Responded 9 March 2017
We apologize for the issues you encountered during your stay, and we are taking steps to ensure this does not happen again in the future.
We came into town for the Kid Rock concert. Everyone we came into contact that works there was very polite and helpful. The bed was very comfortable. The room was pretty clean. There was a tile near the tub that was coming loose and I...More
We were in Durant OK for an REO Speedwagon concert. Didn't want to spend the money to stay at the Choctaw Casino Hotel so I picked the Holiday Inn Express. Lobby was beautiful. Front desk staff was helpful and nice. Got to our 2 Queen...More
Management response:Responded 23 January 2017
Thank you for the amazing review suvivorfan!! We're so glad you enjoyed our hotel, and hope to welcome you back again soon!
It's been going down hill I guess. The staff and. Heck in was great. The room was a bit disappointing.
I'll let the pictures show what I'm speaking of.
Ceiling of bathroom,
The vent is not insulated in the restroom so be cautious about speaking...More
Management response:Responded 13 December 2016
Thank you for your feedback Simple1973, we use all of our feedback to improve and we will insure our Housekeeping Department is shown these deficiencies to better improve the room conditions.
I hardly ever write a bad review - sometimes things just happen at a hotel that are out of your control - but my time at this particular hotel was not well received by me or my wife.
First of all, the service at the...More
Thank Jason S
Management response:Responded 30 November 2016
Thank you for your feedback Jason, We try our hardest to ensure our guests stays are as good as we can possibly make them, and it appears we failed miserably during your stay. We will address all of the issues you have provided us, and...More
US$96 - US$176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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