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All reviewsstayed herefront deskhi expresschoctaw casinocoming loosepull out couchmaintenance staffwould definitely stay here againroom was cleanfree shuttlerecommend staying herenice hotelnearby casinofree breakfastshower headrooms are largestaff was very friendly
We were in Durant OK for an REO Speedwagon concert. Didn't want to spend the money to stay at the Choctaw Casino Hotel so I picked the Holiday Inn Express. Lobby was beautiful. Front desk staff was helpful and nice. Got to our 2 Queen...More
Management response:Responded 23 January 2017
Thank you for the amazing review suvivorfan!! We're so glad you enjoyed our hotel, and hope to welcome you back again soon!
It's been going down hill I guess. The staff and. Heck in was great. The room was a bit disappointing.
I'll let the pictures show what I'm speaking of.
Ceiling of bathroom,
The vent is not insulated in the restroom so be cautious about speaking...More
Management response:Responded 13 December 2016
Thank you for your feedback Simple1973, we use all of our feedback to improve and we will insure our Housekeeping Department is shown these deficiencies to better improve the room conditions.
I hardly ever write a bad review - sometimes things just happen at a hotel that are out of your control - but my time at this particular hotel was not well received by me or my wife.
First of all, the service at the...More
Thank Jason S
Management response:Responded 30 November 2016
Thank you for your feedback Jason, We try our hardest to ensure our guests stays are as good as we can possibly make them, and it appears we failed miserably during your stay. We will address all of the issues you have provided us, and...More
Hotel was very clean, quite, and room was large. The bed was comfortable, which you don't find often in a hotel.. Location was away from traffic noise also. I don't have one bad thing to say about this hotel. Highly recommend it..
This was our second stay in Durant. This hotel is sufficient and fulfills all of our needs. With that said, it could be cleaner. The floors in the lobby and elevator have been dirty both times. The rooms are large with comfortable beds. We will...More
Management response:Responded 14 December 2016
Thank you for your feedback jtsq2. We take all of our guests feedback seriously, and will use this feedback to improve our cleaning practices to better clean up during the entire day.