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I had a reservation for 5 days. I called the day before I was arriving to see if I could use a debit card instead of my credit card. The representative told me yes. I arrived the next day to find my room was given...More
Located just off Interstate 40, this hotel is located just minutes from the airport and downtown which is fantastic. Hotel overall was clean, especially the room. Climate control was good, room was clean, bed was comfortable, and staff was great/polite despite my late arrival. Food...More
Thank Brady K
Response from Sandy V, General Manager at Candlewood Suites - Oklahoma CityResponded 15 November 2017
Thank you for choosing Candlewood Suites! I'm so pleased you enjoyed the location, clean room, temperature of your room, comfy bed, and that you found our team to be great!
I am a IHG Platinum. Travelling to OKC due to family medical emergency. Son was in ICU on life support. Booked a week with this hotel and called again during the check in day to tell them we would be arriving late as our plane...More
Thank Tim R
Response from Sandy V, General Manager at Candlewood Suites - Oklahoma CityResponded 12 April 2018
Dear Mr. R,
I am so happy to hear from you! I have been trying to reach you since before your arrival and the day after, but the phone number we have on file for you is not a working number. Please give me a...More
I have been to quite a number of Candlewood Suites around the country, and usually don’t mind them. Unfortunately this place is a little run down & probably doesn’t live up to the average IHG standards.
The staff are fairly friendly & helpful - always...More
Thank Michael W
Response from IHGService, Guest Relations Manager at Candlewood Suites - Oklahoma CityResponded 9 March 2018
Hello Michael W,
Thank you for sharing your thoughts and glad you stayed with us. From your feedback, I assume that you are among our IHG Rewards Club members and your loyalty is greatly appreciated. We do the best we can go beyond the standards...More
My daughter is on a traveling softball team and we stay whenever we can. Rooms are set up for extended stay but we enjoy our one nighters. Rooms are always clean and quiet. Will definitely be back again in the future.
Thank Norma P
Response from Sandy V, General Manager at Candlewood Suites - Oklahoma CityResponded 16 January 2018
Hi Norma P,
Thank you so much for the kind review! We will welcome you anytime. We hope to see you again soon.