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Fairfield Inn Oklahoma City South/Crossroads Mall

Booking.comUS$122*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$122*
US$122*
US$122*
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Fairfield Inn Oklahoma City South\/Crossroads Mall
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74 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Oklahoma City South/Crossroads Mall
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Showing 74: English reviews
Reviewed 29 June 2016 via mobile

While driving from Ohio to California we stopped for a night in OKC and stayed at Fairfield Inn Crossroads. The room was in decent condition and it was reasonably priced. The surrounding area is less than desirable but overall a good place if you need a room for a night.

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Helpful?
Thank imhotep1978
Reviewed 14 June 2016 via mobile

This hotel needs an overhaul. On a positive side, we really enjoyed breakfast. First, I would say that the staff is very professional and polite. It's not their fault that the filters in the air-conditioners in every room we entered smell like they haven't been changed in 25 years. We opted to turn our air conditioner off after switching rooms...

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Helpful?
Thank Heidi S
David D, Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for the comments about our staff. I do apologize for falling short in the air quality in our rooms and public areas. We shall address the issues with our engineering department. We are terribly sorry for the inconvenience, Have a great day Safe Travels! David Dickinson Assistant General Manager

Champaign-Urbana, Illinois
Reviewed 20 March 2016 via mobile

This appears to be a very old hotel and our room needed a lot more more than just new carpet. The windows were clouded, never could get the AC to work, the bathroom tile, grout, moldings were pretty gross. Bed was not very comfortable and toilet paper was horrible. Breakfast area was too small to accommodate the number of guests...

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Helpful?
Thank Sehler
David D, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn Oklahoma City South/Crossroads Mall. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay . We have shared your feedback with the appropriate...

Reviewed 20 November 2015 via mobile

Nice place to stay for business. Front desk makes you feel like home. Helpful knowledgable staff will advice you with any requests you might have. Easy access in and out abc great restaurant in walking distance. Good breakfast and great housekeeping services

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Helpful?
Thank Ausra Z
Seminole, Oklahoma
Reviewed 23 October 2015 via mobile

I flew in to be with my father during his life changing event. I try to stay at Fairfields, so I booked here as it was about 4 miles away. My room was clean and quiet, yes the place needs a few updates, but as far as a bad area, no, there is another hotel and a Texas roadhouse, did...

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Helpful?
Thank Timmy1972
Houston, Texas
Reviewed 30 September 2015

This is the worst hotel i have ever stayed in the marriott chains. Seems more like a motel with broken down amenities. Pool is dirty, bedding seems used. Towels are brown in color and when i mentioned, i was told that its because of the lighting!.... At least in a motel, i am prepared for all these things considering the...

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Helpful?
Thank Rajgopal M
FFIHotelManagerOKC, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for taking the time to write a review. We are committed to providing you with a clean, comfortable and friendly visit - I am so sorry your stay with us was not all it should have been. Our pool is back in service and with the new equipment it clean, fresh, bright blue and very inviting. Sincerely, Kim...

Toms River, New Jersey, United States
Reviewed 25 September 2015

This hotel is located in an industrial area.There is no mall. the area is only empty buildings of a failed venture. access to highway is complicated with heavy traffic. Accommodations are comfortable but there is no fitness room & you need to use the facilities across the parking lot at the Residence Inn.

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1Thank NRN_13
FFIHotelManagerOKC, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for your review. I apologize that your stay with us was not satisfactory. We will strive to do better should you give us the opportunity. Sincerely, Kim Csernay

Texarkana, Texas
Reviewed 20 September 2015

I checked for a last-minute deal on Priceline and snagged a room for $47 for the night (plus taxes, of course). The staff was friendly, check in was smooth, and the room was nice. The breakfast left a little to be desired, but I couldn't complain for the price I paid. Cons: the bathroom counter was not as clean as...

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Helpful?
Thank Amywr
FFIHotelManagerOKC, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for your review of our hotel. I am happy you enjoyed your visit! We hope to see you when your travels bring you back to OKC! Sincerely, Kim Csernay General Manager

Layton, Utah
Reviewed 15 September 2015

This hotel was a little difficult to locate when we arrived later in the evening because the whole surrounding area is quite dark. Some locals informed us this is one of the “less desired areas” of Oklahoma City. It took a second call to the front desk from the outside phone and quite a few minutes to get someone to...

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Helpful?
2Thank Richard_from_Utah
FFIHotelManagerOKC, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

I appreciate you taking the time to review our hotel. I am so sorry your stay with us was less then exceptional. I would be happy to discuss further should you so desire. Please let me know. Sincerely, Kim Csernay General Manager

Magnolia, Texas
Reviewed 9 September 2015 via mobile

My family has stayed overnight at Fairfield Inns in other cities with no issues prior. They have always been relatively updated and in locations that I have never felt safety would be a concern. When traveling with a small child through OKC this past weekend, I booked a night at the Fairfield Inn CrossRoads, on Expedia.com. My first thought when...

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Helpful?
2Thank Tbm1874
FFIHotelManagerOKC, General Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for your review. I am so very sorry your experience was not up to standards. Please let me know if there is something I can do to assist with the Expedia billing issue that occured. Sincerely, Kim Csernay General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Fairfield Inn Oklahoma City South / Crossroads Mall is proud to be the favorite among Oklahoma City hotels for leisure, corporate and military guests. We're conveniently located at the crossroads of I-35 & I-240. Tinker Air Force Base is only 5 miles away, and we're a short drive from downtown OKC and the Bricktown Entertainment District. Big sports fan? Our location makes us one of the only hotels near downtown Oklahoma City that's also convenient to University of Oklahoma in Norman, so your travel options are wide open. Always fresh and clean, our fine Oklahoma City hotel rooms feature thoughtful amenities: well-lit work desk, new flat screen TV with cable and free high-speed Wi-Fi. Start each day with a complimentary continental breakfast, or relax with a dip in our refreshing indoor pool. For any trip - and any traveler - choose the comfort and convenience of Fairfield Inn Hotel in Oklahoma City South / Crossroads Mall. *DUE TO STATE ORDINANCE - GUESTS MUST BE 21 OR OLDER TO CHECK-IN* ... more   less 

Additional Information about Fairfield Inn Oklahoma City South/Crossroads Mall

Address: 1101 East Interstate 240, Service Rd, Oklahoma City, OK 73149
Region: United States > Oklahoma > Oklahoma City
Price Range: RM377 - RM599 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Oklahoma City South/Crossroads Mall 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Fairfield Inn Oklahoma City
Fairfield Oklahoma City
Oklahoma City Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn Oklahoma City South/Crossroads Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for away from the highway.”
mullensj, 25 Feb 2017 | Read review
“I don't recommend any rooms in this hotel.”
Richard_from_Utah, 14 Sep 2015 | Read review
“Ask if there are newer beds that may be firmer.. if you LIKE firm. Also we always ask for rooms near the elevator for easier access to rooms.”
Nana211, 12 Jun 2015 | Read review
“If you want a great room and even better service, this is your place!”
H5998JVkevinr, 9 Mar 2015 | Read review
“Top floor as I did hear some noise from other rooms.”
Jimb2000, 3 Nov 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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