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Residence Inn Oklahoma City South/Crossroads Mall

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Residence Inn Oklahoma City South\/Crossroads Mall
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126 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Oklahoma City South/Crossroads Mall
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Showing 126: English reviews
Las Vegas, Nevada
Reviewed 3 April 2016

Room was clean and functioning, the front desk help was exceptional. We drove up the night before to check out the property and the front desk clerk was very busy, but was overly helpful and courteous. We also met some really great people staying there on business. The food for their mixers was much better than previous Residence Inn's I...

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Helpful?
Thank Edgy247
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear EdgyCNC, Thank you for the FIVE STAR REVIEW! We are so please that your stay was wonderful and we look forward to your return. Best Regards, Mike Brunger General Manager

Brooklyn Park, Minnesota
Reviewed 30 March 2016

A great location, nice pool, great food at breakfast. I requested a quiet room and was given one. Thank you! Our bedding wasn't as comfortable as what I expect at Marriott but we had a good night's sleep.

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Helpful?
Thank intuit2
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear intuit2, Thank you so much for the very kind review. I am so glad you were able to enjoy your time in Oklahoma City. Please come visit us again! Best Regards, Mike Brunger General Manager

Denton, Texas
Reviewed 26 March 2016

The front desk and common area, including breakfast and evening snacks were great. Housekeeping left a bit to be desired. The sheets and mattress cover were loose and bunched up. The rooms were dated in terms of decor.

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Helpful?
Thank Michael M
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Michael M, Thank you so much for staying with us and for taking the time to write a review. Thank you for your kind words regarding the desk staff and breakfast. We do strive to provide every guest with a comfortable, hassle free stay. I do apologize for the items you found in your guest room that certainly were...

Luling, Louisiana
Reviewed 26 March 2016

Outstanding people with a tremendous desire to be as attentive to every need of their guests. The breakfast every morning was more than adequate and the Mix at night 3 times a week was a welcome addition. This is the best overall Residence Inn I have stayed in and the staff was beyond excellent. I stayed at this facility for...

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Helpful?
Thank michaelbE8871NK
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear michaelbE8871NK, Thank you for the 5 Star review! We really appreciate you and hope you return very soon. Best Regards, Mike Brunger General Manager

Fort Worth, Texas
Reviewed 22 March 2016

Ask for extra towels and toilet paper-- we ran out of both. But everyone was very nice & it was clean with a comfortable bed and good food. The staff was very helpful but knowing we were a family of 4 we should have already has extra towels and a blanket for the sofa bed already in the room.

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Helpful?
Thank joepP9591UR
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear joepP9591UR, Thank you so much for the review and the very kind words regarding my team here in OKC. It is very much appreciated. I am very sorry about the lack of supplies left in your room - I know this must have been a huge inconvenience. We hope to see you all again in the near future! Best...

Muskogee, Oklahoma
Reviewed 21 March 2016

The room was nice, but a little dated. Not in the greatest area, breakfast was ok, not great. I did get there late, so maybe timing was an issue. Staff was very nice, no real issues. Check in and check out went well.

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Helpful?
Thank tlindsey62
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear tlindsey62, Thank you so much for staying with us. Arriving late to breakfast should not result in a poor experience and I do apologize for that. Thank you so much for letting us know. I hope that you give us another shot the next time your travels take you through OKC! Best Regards, Mike Brunger General Manager

Ontario, California
Reviewed 4 March 2016

This was a great stay. Since checking in, staff was very friendly. The room was clean and comfortable. The bed could have been better, but it was bad. Great location close to restaurants and a movie theater.

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Helpful?
1Thank Fhun
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Fhun, Thank you for providing our future guests with a great review! I appreciate your kind words about the staff. They try really hard to provide each and every guest with a hassle free stay. We hope to see you again soon Mike Brunger General Manager

LINY
Reviewed 4 March 2016

Trains frequently pass this location and blow their horns several times. The bed was not the beast Marriott has to offer. Room service usually cleaned room after 4. The couch had seen better days. The staff is friendly and the hotel is clean

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Helpful?
Thank TORNY
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear TORNY, Thank you for the positive note regarding our staff. We do strive to be outgoing and friendly. I do apologize for falling short in other areas. We will most certainly take a closer look at our service delivery for ways to improve. Best Regards, Mike Brunger General Manager

Abilene, Texas
Reviewed 3 March 2016

Really good Residence Inn, great people, wonderful clean room and excellent breakfast. All the staff were very helpful and attentive. The GM, Mike was really on top of everything. When we checked out this am, he had his team gathered and looked like they were review the coming day and everything that was important to get down.

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Helpful?
1Thank jg32871
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear jg32871, Thank you so much for your kind words and outstanding review. I am very glad your stay went so well. We look forward to being at your service again in the near future. Best Regards, Mike Brunger General Manager

Riviera Maya, Mexico
Reviewed 1 March 2016

Highly recommend this hotel! Great facilities & staff. The pool & hot tub were nice, the bed was extremely comfortable & then a great breakfast in the morning. There was always staff present & helpful.

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Helpful?
1Thank Zachary B. S
Mike B, General Manager at Residence Inn Oklahoma City South/Crossroads Mall, responded to this review

Dear Zachary B. S, Thank you for the outstanding 5 STAR review! We really appreciate your business and hope that you return soon. Until next time! Mike Brunger General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
A leader among Oklahoma City, OK hotels, Residence Inn South/Crossroads Mall is your home-away-from-home for short and extended-stays. Our central location is key. Find our comfortable Oklahoma City accommodations at the intersection of I-35 and I-240, just 10 minutes from Will Rogers World Airport, 5 miles from downtown and the Bricktown entertainment district and minutes from Tinker Air Force Base. Outshining other Oklahoma City extended stay hotels, we offer free breakfast, free Wi-Fi, on-site market, indoor pool, fitness center, SportCourt® and evening social hours with free light dinner (M-TH). Our sizeable suites feature separate living areas, fully-equipped kitchens and superb bedding for a full night's rest. Guests of Residence Inn South/Crossroads Mall should take advantage of enticing perks such as Marriott Rewards® and easy group booking. Whether relocating or visiting just a few days, make the favored choice of extended stay Oklahoma City, OK hotels: Residence Inn by Marriott OKC South. ... more   less 

Additional Information about Residence Inn Oklahoma City South/Crossroads Mall

Address: 1111 E I 240 Service Rd, Oklahoma City, OK 73149-4405
Region: United States > Oklahoma > Oklahoma City
Price Range: RM408 - RM647 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Oklahoma City South/Crossroads Mall 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Residence Inn Oklahoma City South/Crossroads Mall Hotel Oklahoma City
Oklahoma City Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Oklahoma City South/Crossroads Mall staff and other travellers.
1 question
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Questions? Get answers from Residence Inn Oklahoma City South/Crossroads Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was very quiet.”
 of 5 bubbles 2ROBCR, 14 Jul 2016 | Read review
“get a room on the end of the building near the stair well.”
 of 5 bubbles FedAgent1896, 25 Jun 2016 | Read review
“Inside rooms away from I-240”
 of 5 bubbles WorldSprinter18, 30 Apr 2016 | Read review
“New bedding”
 of 5 bubbles intuit2, 30 Mar 2016 | Read review
“Clean the coffee maker and stock different sweetners in the room.”
 of 5 bubbles michaelmU5416ZX, 26 Mar 2016 | Read review
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