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Crowne Plaza Oklahoma City

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282 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Oklahoma City
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Showing 282: English reviews
dallas,texas
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2014

Got a good rate through Priceline so went in "cold". Very crowded weekend as all university and colleges were graduating, plus Mothers Day Sunday. Found the lobby to be a bit shabby, but the desk clerks were extremely professioinal. We were delighted to find our room immaculate and very quiet. Linens were lovely. I could recommend this hotel to anyone... More 

Helpful?
Thank maryDallas
Austin, Texas
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 June 2014

The hotel was quite comfortable and staff very friendly. Despite a conflict with our reservation the staff quickly made other arrangements for all family members (8 rooms) to be located on the same floor. We were moved upstairs and given a hallway conference room for us to gather in at no additional charge. This conference room had 2 small refrigerators,... More 

Helpful?
Thank DCochranAustin_Texas
Topeka, Kansas
1 review
Reviewed 3 June 2014

Our group was there for the College World Series and a major softball tournament. We booked several rooms and each person in our party had similar or worse complaints. I will outline my compliants here: The check in was a disaster. They gave away one of our rooms to another guest but charged our credit card for this person's room.... More 

Helpful?
Thank Kelli P
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Kelli P, Thank you for taking the time to review our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is a regret that you were not able to fully enjoy your recent stay with us. We take comments... More 

Rockford, Illinois
Level Contributor
7 reviews
5 hotel reviews
Reviewed 15 May 2014 via mobile

Stayed one night for business. The front desk and bar staff are friendly, but all seem new and inexperienced. The hotel itself is a little run down and is need of some sprucing up. The rooms, hallways and common areas feel cramped and dark. Restaurant and bar are eh. Much better choices in the area if available.

Helpful?
Thank Phoebe4
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Phoebe4, Thank you for taking the time to provide feedback on your stay. It is unfortunate the hotel layout prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future. Sincerely, Ben... More 

Coppell, Texas
1 review
Reviewed 12 May 2014

Worst policies and customer service of any brand in the industry. Charged me for a day when I canceled the night before. Although the policy I received is: "Cancellation Policy: Cancel 1 day prior to arrival to avoid penalty." After 30 mins with rude customer service representatives they insisted on charging me because the fine print (which I did not... More 

Helpful?
Thank 94CCC
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear 94CCC, Thank you for your review regarding your recent stay at the Crowne Plaza Oklahoma City,OK. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Charisse V. Case Manager IHGCare More 

Saint Paul, Minnesota
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 9 May 2014

Room was clean, bar staff friendly, buffet breakfast was just routine, not worth the ten bucks really. My room had a leaking toilet. Every 5 minutes, it would kick in the refill the tank. I told the desk about it in the morning before going to a meeting. When I came back around 5 PM. Same issue, as if nothing... More 

Helpful?
1 Thank BT S
IHGCare, Guest Relations Manager at Crowne Plaza Oklahoma City, responded to this review

Dear BT S, Thank you for staying with us and leaving feedback about your visit. It is disappointing to read that this stay was not 100% satisfactory. We have sent you a private message to discuss. Sincerely, Pam G Case Manager IHGCare More 

Houston, TX
Level Contributor
109 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 3 May 2014

Was in OKC one night and wound up here via Priceline. This is listed as a 3 1/2 star property on Priceline (which is the highest level available on Priceline in OKC), but was not impressed in the least. This is an older property (1960's or 70's?), and while some aspects seem to have been updated somewhat since then, it... More 

Helpful?
Thank Travel_2_Texas
Melissa G, Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Travel_2_Texas, Thank you for reviewing your recent stay with us. We greatly apologize our hotel didn't meet your expectations but are very pleased to here the staff provide friendly, good service. While our hotel is older, we have gone through quite a few renovations over the last year to modernize it. Our ADA guest rooms have limited counter space... More 

NW Arkansas
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 April 2014

We stayed two weeknights and got one of the rooms across from the pool. The room itself was nice and had recent updates, but the trek across the grounds was a bit much. After checking in, we found a gate on the other side of the room leading to the side lot; it would be helpful to mention this to... More 

Helpful?
Thank KentV
Melissa G, Manager at Crowne Plaza Oklahoma City, responded to this review

Dear KentV, Thank you for your recent review regarding your stay with us. We are currently undergoing renovations to better meet the needs of our hotels guests such as building a guest laundry facility. I greatly apologize we failed to mention the ice machine by the cabana rooms is temporarily out of order. We also are completing work on our... More 

Broken Arrow, Oklahoma
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 April 2014 via mobile

This location was on the "runner friendly" list for the OKC memorial marathon. They also booked a prom with an in credibly loud DJ that played music at its highest volume until midnight. The hotel obviously didn't have the forethought to think about putting runners on higher floors as the party was in the basement of the hotel and I... More 

Helpful?
Thank chelsea2103
Melissa G, Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Chelsea2013, Thank you for your review from your stay with us this past Saturday. While our hotel was extremely busy accommodating several different groups, the overall feedback was extremely positive from all of our guests. The staff made special arrangements to assign our guests that booked the special OKC Marathon rate in rooms away from our guests having evening... More 

Level Contributor
87 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 6 April 2014

Overall very nice property. Hotel van was at the airport but would not drop me off at Hertz rental location on Meridian on the way back to hotel so I had to get a cab instead. Upon check in, my confirmed upgrade to the club level had disappeared and only after I presented my confirmation for the club level was... More 

Helpful?
Thank Happy K
Melissa G, Manager at Crowne Plaza Oklahoma City, responded to this review

Dear Happy K, Thank you for taking the time to review your stay with us. I apologize we were unable to accommodate your request to take you to Hertz on Meridian. Our shuttle service is provided complimentary to our hotel guests within a 3-mile radius. We only provide transportation to the airport for our contracted airline crew members. We appreciate... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Oklahoma City hotel, The Place to Meet! The Crowne Plaza Oklahoma City hotel is a full service hotel centrally located to nearby attractions such as Frontier City Amusement Park, Whitewater Bay, National Cowboy & Western Heritage Museum, ASA Softball Hall of Fame, and the OKC Zoo. We are moments away from downtown OKC, Bricktown Entertainment District, and the Ford Center - home of the OKC Thunder and the Big 12 Championships. We are also located near several businesses including Chesapeake Energy, IBM, Integris Baptist Hospital, MidFirst Bank, Express Employment Professionals, and Schlumberger. Our beautiful hotel underwent a $4 million renovation and features free wireless Internet, the Crowne Plaza Sleep Advantage Program and 7 Layers of Comfort. We invite you to enjoy one of our 218 newly renovated hotel rooms and 13,000 square feet of meeting space. The Crowne Plaza Oklahoma City Hotel is The Place to Meet for all of your conference, seminar, and social events! ... more   less 

Additional Information about Crowne Plaza Oklahoma City

Address: 2945 NW Expressway, Oklahoma City, OK 73112-5463
Region: United States > Oklahoma > Oklahoma City
Price Range: RM338 - RM453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Oklahoma City 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Crowne Plaza Oklahoma City Hotel Oklahoma City
Oklahoma City Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Oklahoma City staff and other travellers.
4 questions
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Monahans, Texas
over a year ago
Chicago, Illinois
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Questions? Get answers from Crowne Plaza Oklahoma City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel.”
 of 5 bubbles 904melindan, 17 Sep 2016 | Read review
“Pool side cabanas”
 of 5 bubbles TLASR, 14 Sep 2016 | Read review
“Don't get adjoining room”
 of 5 bubbles dinotx, 10 Aug 2016 | Read review
“Room away from vending and ice machines and elevators.”
 of 5 bubbles Peyton2015, 23 Jun 2016 | Read review
“Don't choose a room near the pool.”
 of 5 bubbles 821janelleg, 21 Jun 2016 | Read review
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